Wittner Shoes Bewertungen 

8'855
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

When I was ordering on my phone I accidentally clicked on two different sizes for same shoe in different colours. I received a phone call from the kind lady who was organising my order. Instead of... Mehr ansehen

Bewertet mit 4 von 5 Sternen

The size I originally ordered in this style was much too small despite ordering a size bigger than usual. I was able to return and exchange the shoes very quickly at no additional cost bar return ship... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Receiving the shoes. Being updated about delivery status. Everything was great, though, in case of a return, the returning address was not directly identifiable. The package should include a retu... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I found the sandals I wanted online. They were delivered 2 days after placing the order. As always, exactly what I expected, perfect fit. Wittner service is exceptional. Love Wittner shoes!

Unternehmensdetails

  1. Einkaufen & Mode

Über Wittner Shoes

Vom Unternehmen geschrieben

wittner
Shop Wittner's thoughtfully crafted collection of leather boots, heels, flats and wedges for all occasions.Free Delivery on orders over $130*
Operating with integrity for over 100 years, Wittner is one of Australia’s most trusted brands. We’re known for the consideration and quality that goes into every design and we are proud to extend this level of dedication to creating a more sustainable future.

Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

8855 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.3

Alle Bewertungen

(8'855)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I asked for click and collect as I…

I asked for click and collect as I needed the items same day and the online system posted them to me. Couldn't do in store and had to go without the required shoes to an event

14. Januar 2023
Wittner Shoes-Logo

Antwort von Wittner Shoes

Hi Rebecca,

Thanks for taking the time to provide feedback on your recent experience with Wittner.

We're very sorry to hear this. Unfortunately, it looks like delivery was selected at checkout - once an order is placed we are unable to make any amendments/cancellations as this an automated process.

Again, we apologise for the inconvenience caused.

Kindest,
Team Wittner

Bewertet mit 1 von 5 Sternen

Credit note not received!

I was called to advise that I wasn’t eligible for a refund and a credit note would be issued, however almost a week later and I still haven’t received the credit note. I sent a follow up email and still no response. I will be attempting to call on Monday!

15. Januar 2023
Wittner Shoes-Logo

Antwort von Wittner Shoes

Hi Jackie,

Thanks for taking the time to provide feedback on your recent experience with Wittner.

I'm sorry to hear this. I have passed this onto our Customer Experience Team to reach out to you and resolve this ASAP.

Kindest,
Team Wittner

Bewertet mit 1 von 5 Sternen

The customer services was worst…

The customer service was the worst experience i had with them, i had questions regarding my delivery because it went back to their warehouse, no o e even left the card or took it to and pickup station and than i rang them no one answered our calls , no one reply back to the emails. The response i got back was after one week and than again nothing. The live chat don’t even answer any of your questions.

3. Januar 2023
Wittner Shoes-Logo

Antwort von Wittner Shoes

Hi Chaman,

Thanks for taking the time to provide feedback on your recent experience with Wittner.

We are sorry to hear that you were disappointed with our Customer Service. I can confirm that our team responded to both case enquiries via email reconfirming your address for Startrack and organising re-delivery. I recommend checking your spam/junk folder in case it was filtered to one of these folders.

For further enquiries, please don't hesitate to reach out to our Team.

Kindest,
Team Wittner

Bewertet mit 5 von 5 Sternen

Awesome service

I did a click and collect for a pair of black boots and collected them at the Glen Waverley Store on the 16/01/2023 at around 9.30am. I was greeted by a lovely staff member and I tried the boots on. Unfortunately I didn’t like the point on them, I was told I could get a credit if I would like as they were a sale item. There was another pair of boots that I had liked online but they were sold out. The staff member (I wish I could remember her name) then said she could have a look for me to see if any stores may have them. Southland had one pair left and she has tried to call them for me but they didn’t answer. She provided me the phone number so I could try and call them later. The staff member was amazing, she went above and beyond to make me feel welcome and help me with getting the boots I wanted. I will defiantly be shopping again at Glen Waverley when she is working as I know she would be honest, helpful and make the shopping experience enjoyable.
I was lucky enough for the boots to be available at Southland and i picked them up that day. The staff member was lovely and cheerful and I had no issues swapping the boots over. People are always the first to complain but I can honestly say the customer service I received that day was amazing and the staff members should be congratulated.

15. Januar 2023
Bewertet mit 1 von 5 Sternen

A few weeks old and the whole heel…

A few weeks old and the whole heel falls off and leather starts peeling away. I had to super glue things back together

19. Januar 2023
Wittner Shoes-Logo

Antwort von Wittner Shoes

Hi Alicia,

We are very sorry to hear this! If you could email our team at support@wittner.com.au with images of the shoe and your order details we can investigate this further for you. Alternatively, you're welcome to take your shoes into your local Wittner Store to have assessed by our Team.

Kindest,
Team Wittner

Bewertet mit 1 von 5 Sternen

Unfortunately poor as the boots I…

Unfortunately poor as the boots I ordered are unavailable.

18. Januar 2023
Wittner Shoes-Logo

Antwort von Wittner Shoes

Hi Kathlin,

Thanks for taking the time to provide feedback on your recent experience with Wittner.

We're sorry to hear this and understand this is disappointing.

We hope you find another pair you love in upcoming collections.

Kindest,
Team Wittner

Bewertet mit 1 von 5 Sternen

I love Wittner shoes generally however…

I love Wittner shoes generally however these are uncomfortable and overly pointy. I’ll be returning them. Not a practical work shoe.

12. Januar 2023
Wittner Shoes-Logo

Antwort von Wittner Shoes

Hi Lesley,

Thanks for taking the time to provide feedback on your recent purchase with Wittner. We are sorry to hear that the shoes are not the correct fit/style.

We hope you find another pair you love in upcoming collections.

Kindest,
Team Wittner

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