DO NOT GIVE THEM YOUR MONEY!!!! Do not trust this site, I won £330. Took a day for them to “approve” then closed my account, they sent an email asking for ID and one thing they was asking for was f... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The agent I spoke to was very nice friendly and professional. They went out of their way to help and answer all queries and gave me free spins complimentary
Unternehmen hat geantwortet
my experience with Mada from customer services was probably the best help i have ever experienced and would love for Mada to be given my feedback and wish everyone was as kind would be a much better... Mehr ansehen
Unternehmen hat geantwortet
Have only positive experience to share..games choice wonderful. Payout quick,within advised time frame and document verification fair without any trouble. Only issue that sometimes system glitches o... Mehr ansehen
Unternehmen hat geantwortet
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Play 100's of the BEST Online Slots, Get 30 FREE Spins - No Deposit Necessary! Enjoy Big jackpots & Hot promotions. Powered by Wink Bingo (T&Cs apply)
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314 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I have been playing with Wink Slots a…
I have been playing with Wink Slots a long time win on 14th of December an I have been asked for documents after documents which I have did an still no replys or my documents still not verified I am sick of it everyday on live chats emailing an getting nowhere or no replys I can't gave any more documents than I have gave license birt certificate bank statements picture of cards an even evidence to prove a lost card also. I am disgusted with it so I am
14. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello and nice to meet you, Gavin!
We are sorry to hear that there has been any disruption caused by our verification process.
As we hope you can understand, like all reputable operators in our industry, we are required to complete regulatory checks to verify a customer’s details at different points in their journey with us.
This does require us to request various types of documents that must meet both our internal standards and that must also ensure we comply with all our regulatory obligations; this is how we create a safe and fair gaming environment for all our customers and is not something we will apologies for.
We are more than happy to investigate your case to see If we can get the matter resolved in a timely manner and have reached out to you privately to collect some more details.
Kind Regards,
The Wink Slots team!
Catalina was really genuinely sound tbh…
Catalina was really genuinely sound tbh and very empathetic and helpful and dealt with my issue professionally and I was very satisfied
21. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Myes,
Thank you very much for taking the time to share your thoughts on your recent experience playing our slots and bingo games at Wink Slots. We are delighted to hear that you had a great time with us, and you have received the help you needed.
Our team works hard to ensure that our players have a great time while playing our games, and your positive feedback is truly appreciated. It's always wonderful to hear from satisfied customers like you.
Thank you again for your review, we wish you Happy Holidays and we hope to see you in the New Year with more exciting games and prizes!
Kind regards,
Wink Slots team
Still haven’t had any money approved…
Still haven’t had any money approved after numerous phone calls and emails still been told the same thing been escalated to high priority but still waiting was told Monday would be Tuesday Tuesday would be today just a joke and now also you’ve blocked
My account absolutely joking like
19. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Marc,
Thank you for taking the time to provide us with feedback on our withdrawal process. We are continuously striving to improve our customers' experience on our site, and we are grateful for the opportunity to do so.
We understand that timely withdrawals are important to our customers, and we are proud to say that we have been processing withdrawals seven days a week for some time now. However, due to a few external factors, our weekend service is currently operating at a reduced capacity.
We want to assure you that we are committed to providing a speedy and reliable withdrawal process. That is why we are excited to announce that we will be introducing internal enhancements in the coming months to make withdrawals even quicker and more consistent, 7 days a week.
With all this in mind we heard you and we have reached out in private regarding this matter.
Hope to hear from your soon!
Best regards,
Wink Slots Team
Been playing and winning a little for a
Been playing and winning a little for a while now and finally win big now I have to do ID Verification. Been told about 3 days. 15/12/23
If I get my winning I’ll update, If not I’ll probably cry.
ID verification done Despina V advised 1-3 business days to get money now, Very helpful staff. 17/12/23
Still no update and withdrawal not been approved 18/12/23
Money has been received, extremely happy! 18/12/23
15. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Rhys,
We wanted to take a moment to thank you for your amazing review of our platform. It's always great to hear from happy customers, and we are thrilled that you enjoyed playing with us!
Our team is dedicated to providing our players with top-notch games and an unforgettable gaming experience, and your positive feedback is a reflection of their hard work. We are grateful for your kind words and for choosing to play with us.
We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thanks again for your review!
We wish you Happy Holidays and a Happy New Year!
Best regards,
Wink Slots team
Terrible site
Terrible site , takes me up to £350 to get a bonus . Bonus payouts range from 20-£32 . Awful site .
11. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Gareth,
Thank you for your review and sorry to hear you haven’t had much luck on our site recently.
Like all reputable and licensed operators, our games are completely random, and we have no influence on their outcomes.
Their randomness is reviewed by an accredited independent party to ensure they are random and fair.
We are as always happy to review your play and where possible to advise you on how you can get more bang for your buck the reduce the need for you to deposit more in order to enjoy your time with us. For that you can always reach us via 24/7 live chat or over email at support@bgdfbrands.com .
Kind regards,
Winkslots
The best and was giving the right…
The best and was giving the right answers.
Plus , very respectful and polite person
28. November 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Natalia,
Thank you so much for taking the time to share your review with us! We are thrilled to hear that you had such a enjoyable interaction!
At Wink Slots, we strive to provide our players with the best possible gaming experience, and it's great to know that we hit the mark with you. Your positive feedback means a lot to us, and we appreciate your kind words.
We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.
Thank you again for choosing to play with us.
Best regards,
The Wink Slots team!
Marian has answered my questions with…
Marian has answered my questions with grace and I really appreciated the time and effort she has put in to try and help me x
24. November 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Dear Denis,
I wanted to take a moment to express my gratitude for your recent review at Wink Slots. We are so glad to hear that you had an enjoyable experience with us!
Our team works hard to ensure that our players have a great time while playing our games, and your positive feedback is truly appreciated. It's always wonderful to hear from satisfied customers like you.
Thank you again for your review, and we hope to see you back at Wink Slots soon!
Best regards,
Wink Slots team!
Friendly quick response
21. November 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello and nice to meet you, Samuel!
Thank you so much for taking the time to share your review with us! We are thrilled to hear that you had a pleasant experience with one of our agents.
At WinkSlots, we strive to provide our players with the best possible gaming experience, and it's great to know that we hit the mark with you. Your positive feedback means a lot to us, and we appreciate your kind words.
We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.
Kind Regards,
The Wink Slots teams!
Won £20,000 on 12/11/2023
Won £20,000 on 12/11/2023. I have sent all the requested documents over to the security department at broadway gaming. They have since requested the same documents.. I have resent the documents including bank statements, proof of Apple Pay deposit. Proof of address.. passport. It has been 9 days now and I am still waiting for my money. I was told 2-3 days latest. I have all
Screenshots of the live chats. They just keep telling me the same thing. I have just looked at the reviews for broadway gaming and wow. I feel sick. Seems like they don’t pay anyone out. I will happily change my review to 5 stars if I receive my winnings but i am not hopeful. To do this to people so close to Christmas is just devastating and this company will have a lot to answer for if I do not receive my winnings.
UPDATE- I received my winnings !! I am absolutely over the moon thank you wink slots !! ❤️🎉😫
12. November 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello and nice to meet you, Rachel.
Thank you for taking the time for sharing your happiness and provide us with a tremendous review!
We are glad to hear that your winnings have gone through just in time for the holidays, so you and your family can enjoy one of the best times of the year!
Kind Regards,
The Wink Slots team!
Perfect help
14. November 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello and nice to meet you, Bethen!
We want to thank you from the bottom of our hearts for your kind words.
We are glad to hear that our agents were able to assist you with any issues you had encountered,
And now you can enjoy our services to the full extent!
Kind Regards,
The WinkSlots teams!
Very helpful and patient
Very helpful and patient, followed excellent procedure and was quick and effective.-Charlie
14. November 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Charlie,
Thank you so much for taking the time to share your review with us! We are thrilled to hear that you enjoyed playing our slots and bingo games.
At WinkSlots, we strive to provide our players with the best possible gaming experience, and it's great to know that we hit the mark with you. Your positive feedback means a lot to us, and we appreciate your kind words.
We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.
Thank you again for choosing to play with us.
Best regards,
The Wink Slots team!
Marian was a great help & made me…
Marian was a great help & made me understand all that was bothering me 😊 great member of the team 👍
9. November 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello and nice to meet you, Sorrel!
I wanted to take a moment to express my gratitude for your recent review at Wink Slots.
We are so glad to hear that you had an enjoyable experience playing with us!
Our team works hard to ensure that our players have a great time while playing our games, and your positive feedback is truly appreciated.
It's always wonderful to hear from satisfied customers like you.
Thank you again for your review, and we hope to see you back at Wink Slots soon for even more exciting games and prizes!
Kind Regards,
The WinkSlots team!
MarianC was amazing help
3. November 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Clair,
Thank you so much for taking the time to share your review with us! We are thrilled to hear that you enjoyed playing our slots and bingo games.
At Wink Slots, we strive to provide our players with the best possible gaming experience, and it's great to know that we hit the mark with you. Your positive feedback means a lot to us, and we appreciate your kind words.
We hope that you'll continue to enjoy our games and that you'll have many more exciting and rewarding experiences with us in the future.
Thank you again for choosing to play with us.
Best regards,
Wink Slots Team
AVOID AT ALL COSTS!
Absolute joke of a website.
More than awful communication, I have never known a website take so long to reply.
They have no problem taking your money, but when it comes to withdrawing they make it as difficult as possible & my account is now blocked.
I have provided all documents requested of me on the 28th of September & I am yet to have my account unblocked and receive my withdrawal.
The funny thing is, I submitted all of the same documents to their sister site 888ladies and my account is verified there, but because I’ve made a big withdrawal on winkslots (£3000) it’s taking a long time to verify & im not getting any response via email… funny that isn’t it!
AVOID LIKE THE PLAGUE! Stick to the good websites like paddy power 👌🏽
Username: Anonymousgyal1
12. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Jade,
We are sorry to hear that our verification process has caused any inconvenience. As a trusted operator in our industry, we must perform regulatory checks to verify our customers' details at different stages of their experience with us.
To ensure a secure and fair gaming environment, we request various documents that satisfy both our internal policies and regulatory obligations. Although we recognize the potential disruption, we believe it is essential to maintain a responsible gaming experience for all.
We are eager to investigate your case and resolve it as quickly as possible. We have contacted you privately to collect more information.
Warm Regards,
Wink Slots
Antwort von Winkslots
Hi Alexandru ,
Thank you for the lovely 5 Star Review . We are glad to hear you are enjoying your experience on the website.
All the above being said we always believe we can always get better and offer more and we have reached out to your privately to gather some more information from you so we can look into your account to see if there any areas of our service in need of improvement.
Kind regards,
Wink Slots
I had a problem with receiving my free…
I had a problem with receiving my free spins from a promotion but when speaking to Diana through the live chat she sorted it out within minutes!
Thanks! :)
6. August 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hi Tommy ,
We would like to express my gratitude for being thoughtful enough to provide us with your feedback. Although this is not necessary, it is VERY appreciated. On behalf of the entire Wink Slots Team, you are most welcome.
We are always happy when our members are satisfied with the service in which they have received.
It’s always our pleasure to serve you and I hope that our relationship will grow stronger and will be mutually satisfying.
Warmest regards ,
Wink Slots
Great site!
Great site, once verified withdraws don't take more than 24 hours, sometimes sooner, I'm a megaways fan myself and they have a good few of those, more than their sister sites normally do. Fair bonus wagers, more than once made more than x8 the amount I deposited in winnings from the bonus money I initially received!
15. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Dear Peter,
I wanted to take a moment to express my gratitude for your recent review of our slots and bingo games at Wink Slots. We are so glad to hear that you had an enjoyable experience playing with us!
Our team works hard to ensure that our players have a great time while playing our games, and your positive feedback is truly appreciated. It's always wonderful to hear from satisfied customers like you.
Thank you again for your review, and we hope to see you back at Wink Slots soon for even more exciting games and prizes!
Best regards,
Wink Slots
Withdraw
Interesting games, a little problem when withdraw, everything OK after contact Customer Service
5. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Winkslots
Hello Mary,
Thank you for your feedback, we do use this forum as an opportunity to take your feedback and make positive changes that ultimately enhance our customers experience of our sites.
Unlike some of the larger sites out there today, we have been processing withdrawals seven days a week for some time now, unfortunately at the moment we do only operate a reduced service at the weekend for a couple of different reasons which are outside of our control.
We recognise timely withdrawals are a priority for customers and I am happy to let everyone know that there are some internal enhancements to our service being introduced in the coming months to make withdrawals even quicker and more consistent 7 days a week, so do stay tuned we are very excited to be supercharging our withdrawals for customers!
If you’re still enjoying your time onsite, we can hopefully, given time, turn that great four star review into a blow your socks off FIVE!
Thanks again,
Wink Slots
Thanks for helping me with the concern…
Thanks for helping me with the concern regarding my withdrawal. Very legit company.
11. Oktober 2022
Bewertung ohne vorherige Einladung
Antwort von Winkslots
We certainly appreciate your feedback and your comments as well as your honesty. May we take this chance to wish you the best of luck in the future!
I won £7’500 last month it still hasn’t…
I won £7’500 last month it still hasn’t been approved I’ve sent in numerous documents to get this approved and as yet even though I’ve sent so many documents in and numerous calls to wink slots team and also emails this seems to be still unresolved to this date so the next action I take will be to the uk gambling commission if this is not resolved this week.
19. August 2022
Bewertung ohne vorherige Einladung
Antwort von Winkslots
We are sorry you feel this way. Could you send us your username so we can review your account and inform you of any updates regarding your query as soon as as possible.
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