Delivery was slightly later than scheduled but the team where friendly and hardworking. The hot tub was well protected and moved into place without any problems. It took some time to fill due to its s... Mehr ansehen
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Das sagen Bewerter
My hot tub was delivered today, I was given an accurate time slot, delivery men were really friendly & helpful going out of the way to move things for me and tidy any wrapping away. Very informative... Mehr ansehen
Unternehmen hat geantwortet
Bought a used hot tub but had a slight problem with it then we decided to upgrade to an ex display finally decided to bye a new one thay were brilliant with all the changes we made we would recommend... Mehr ansehen
The whole experience was simple and made easy from start to finish. Sam couldn’t have been more helpful and was there for any queries throughout the process. I would definitely recommend.
Unternehmensdetails
Vom Unternehmen geschrieben
Our aim is to provide high quality hot tubs at affordable prices along with excellent customer service. We are a hardworking and motivated team always going that extra mile to make sure our business is one step ahead.
Kontaktinformationen
202-206 Linthorpe Rd, TS1 3QW, Middlesbrough, Vereinigtes Königreich
- 01642 983157
- enquiries@wildwaterspas.co.uk
- wildwaterspas.co.uk
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Very happy.
When doing my research about what hot tub to get I came across several similar sites with similar prices and similar deals.
But in the end it was the patience of the poor chap, Tom, on Wild Water Spas what'sapp chat, that gave me confidence to pull the trigger.
I'm not gonna lie, I was nervous at first. Online deals can be a minefield and it all looked too good to be true so I asked questions and a lot of them.
And a few weeks later, Richard and Steve are carrying our Aquarius into the back garden.
They were knowledgeable, friendly and approachable .
We're very happy .

Antwort von Wild Water Spas
Service was excellent delivery 👌 …
Service was excellent delivery 👌 delivery boys & fitters were very helpful thanks

Antwort von Wild Water Spas
Again wasn’t completely confident as…
Again wasn’t completely confident as found on line, but Tom was very helpful. The driver was excellent snd within an hour the tub was fitted snd up and running. Lovely big our tub thank you

Antwort von Wild Water Spas
Great service from start to finish
Great service from start to finish.
Flexible with delivery dates as I had delays getting base for the hot tub sorted. Friendly delivery staff. Great communication.

Antwort von Wild Water Spas
Wild Water Spas
The staff are great, I was suspicious as I found the company on line and did not know them. However, I have been pleasantly surprised.
They have a call back feature rather than a number to call and it has worked up to now. I would have preferred to be able to ring them.
The boys delivering the tub were great, helpful, knowledgeable and friendly. They explained the chemicals and gave good us instructions.
I have not had to use after sales yet but from my experience I would Definitely recommend.
Rachel White

Antwort von Wild Water Spas
Great service
Great service, very knowledgeable fitter called Harry, really nice guy who explained everything well

Antwort von Wild Water Spas
Great service on WhatsApp
Great service on WhatsApp, very helpful, Drivers very polite and friendly, installed our hot tub in no time at all, showed us how it worked before leaving, would definitely recommend

Antwort von Wild Water Spas
The guys were brilliant from start to…
The guys were brilliant from start to finish really helpful , would recommend anytime thankyou

Antwort von Wild Water Spas
Great hot tube
Great hot, really helpful via what’s app and nice delivery team

Antwort von Wild Water Spas
Smooth delivery and set up
Smooth delivery and set up - in and out within the hour
Took a while for the model we wanted to be available but very pleased with it

Antwort von Wild Water Spas
So far very good
We only took delivery yesterday so have not used our tub yet. From the first contact we have been dealt with efficiently and professionally. Harry our delivery driver and installer kept in contact about arrival time and arrived as promised. He worked in extremely hot conditions but did a fabulous job. He was professional pleasant and a credit to the company. We look forward to using our tub later today. Thanks

Antwort von Wild Water Spas
Delivery guys great with loads of…
Delivery guys great with loads of knowledge. Hot tub.can in through my 2 back gates. I think the tub was in under a minute. The main stay was the filling up. Had it nearly a week and loving it 😀
Received my hot tub today delivered by…
Received my hot tub today delivered by Harry. Fitted in his tightest spot yet but still managed to get the job done. Can't fault the team at all great service would highly recommend 👌 went above and beyond to get the job done tonight thanks again appreciate it
Brilliant service from start to finish
Easy process from start to finish. Jamie and Jamie turned up in the time frame and were friendly and helpful. They installed the tub, waited for it to fill up and then ran through how to use it with me. Excellent service! Thank you.
Great fast service
Great fast service, lovely tub, just perfect. Thank you
Very rude company 11pm delivery
The delivery men where lovely but obviously over worked . Last delivery time is between 7-9 we got a call after 9 to say 9.45 as there had been accident on the motorway and they were a driver down . 10.15 pm and no delivery and I couldn't contact them they then call at 10.40 they are 6 minutes away . They arrive just before 11pm . The hot tub is to big for the gate despite giving measurements so my husband takes the gate off and the edging of shed roof . They get it in but don't have the tools to install it so my husband has to lend him his . It's pitch black so only gets half set up .
The company when I contacted them where rude and said I would of complained if it wasnt delivered and they should of left it on our drive .
I'm hoping nothing ever goes wrong with the hot tub so I don't have to have contact with them again

Antwort von Wild Water Spas
Delivery was a bit delayed, but pleased with purchase
Delivery was a bit delayed, but once contacted a revised ETA was given. Delivery team were great. No problems whatsoever. Positioned and set up tub, cleared and packed away all packaging. Great tub, very pleased. Currently balancing chemicals ready for use.
Would definitely recommend this company
Absolute Rubbish
This is the worst experience I have had as a customer. Their callous disregard for your time and commitment to any kind of service. I was sold a faulty product. Jets don't work and the hot tub leaks. I raised this issue mid April and it has still not been resolved. I only bought the hot tub in December last year. Once they sell you a product they don't give a monkey's. This is despite me paying for the lifetime guarantee.
Love our new hot tub
Love our new hot tub. Great service thanks. Delivered and installed by 2 great lads called Jamie, working till late so they could get it installed . Great communication through the whole process, fantastic quality hot tub for a great price.
First class service from start to…
First class service from start to finish. Happy to deliver at a time that suited me. The delivery guy was first class and explained everything and would not leave until I was 100% happy. Would use again when it’s time to upgrade
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