A rendelés gyorsan és egyszerűen ment, a weboldal jól áttekinthető, minden szükséges információ könnyen megtalálható volt. A megrendelés feldolgozása zökkenőmentes, a kommunikáció korrekt és gyors. Má... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
A vásárlás nagyon gördülékeny az oldalon. Sok hasznos és részletes információ áll rendelkezésre. Eddig szimpatikus a cég, tetszenek a termékek is. Remélem az érkező termékkel is ilyen elégedett lesz... Mehr ansehen
Gyermekeinknek kerestünk játszóházat ahol élménydúsan tölthetik el szabadidejüket. Az oldalon hatalmas a választék, ezért könnyen megtaláltuk a nekünk megfelelő modellt. A leírások részletesek é... Mehr ansehen
Unternehmen hat geantwortet
A termék teljes mértékben megfelelt az elvárásoknak, ár-érték arányban verhetetlen. A minősèg jó ( bár nem árt a fát lefesteni a tartóssàg érdekében) Viszonylag gyorsan megérkezett a termék, az utmuta... Mehr ansehen
Unternehmen hat geantwortet
Kontaktinformationen
Franz-Savels-Straße 69, 52538, Gangelt, Deutschland
- +36 80 088 253
- info@wickey.de
- wickey.hu
4.7
Hervorragend
184 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Quick and easyorder
Order was quick and easy. Payment happened through a secure payment site. Confirmation email arrived almost immediately. Looking forward to receive the purchased goods.
20. Februar 2022
Bewertung ohne vorherige Einladung
Easy browsing and straightforward…
Easy browsing and straightforward checkout. More information about the swing's and it's beams max weight limits would be great.
18. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. Your comment about the maximum weight limit will be passed on internally, thank you. We wish your family a lot of fun with the product. Your Wickey Team
SuperB customer care!
My wife picked the Smart Legend 150. I have a few questions related to the assembly, anchoring and compliment parts. I called the helpdesk. A friendly german lady helped me with all my questions being answered. SuperB customer care (hungarian speaking operator would be nice, but in my case it wasn't necessery). Then all I had to do is to pay. :)
I hope, that the product will be as good as my experience with the helpdesk! Thank you, and looking forward for a smooth assembly and a lot of fun with the kids!
16. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Wickey GmbH & Co. KG
Dear customer, thank you very much for your friendly words about our customer service. We are very sorry that we are not able yet to provide Hungarian speaking service. We are working hard to expand these facilities in the future. Wishing your family lots of fun with this purchase. Your Wickey Team
The best playground what we found
The best playground what we found. Love it!!!
14. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Wickey GmbH & Co. KG
Dear customer, thank you for your enthusiastic review. This makes our day! Wishing your family the best time with the new playground. Your Wickey Team
Paying with bank card didn't work
Paying with bank card didn't work, but to pay in advance was OK. I hope the adventure games will be as good as everybody say.
8. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We apologize for the difficulties during your payment process. Luckily everything worked out well in the end. We wish your family lots of fun with the play set. Your Wickey Team
Great portfolio and value for money
Great portfolio and value for money! Can't wait to build it!
6. Februar 2022
Bewertung ohne vorherige Einladung
Antwort von Wickey GmbH & Co. KG
Dear customer, thank you for your review and for your purchase with us. we wish you lots of fun with the construction of the product and even more great moments once it is built. Your Wickey Team
Great price
Great price, and great review on the product, looking forward to assemble it, and let mi tripplets play with it.
31. Januar 2022
Bewertung ohne vorherige Einladung
Antwort von Wickey GmbH & Co. KG
Dear customer, thank you for your feedback and your purchase from us. We wish you lots of fun with the assembly and even more fun for your kids once the product is up and running. Your Wickey Team
Satisfied
1. I was hesitating between 2 different playground and based on the techical description I couldn't decide if they are the same size or not because the attached technical picture is the same for both but the description contains different size values.
2. It would be nice to have a hotline for each language.
3. All in all shopping experience is fine, all details are shared.
4. Like the 10 year guarantee!
22. Januar 2022
Bewertung ohne vorherige Einladung
Antwort von Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that you are satisfied about your shopping experience with us. We will take your comments on board in our process of improment and development. Your Wickey team
On this page I found the best value for…
On this page I found the best value for money products.
27. Dezember 2021
Bewertung ohne vorherige Einladung
Great value for money!
Super! Thanks to Wickey for such great promotions before Christmas! Clean page, great value for money!
19. Dezember 2021
Bewertung ohne vorherige Einladung
I bought a wonderful bed to my little son
I bought a wonderful bed to my little boy. I am very excited, if he likes it. We are really looking forward to the arrival of bed. Thanks, Zsófia from Hungary
14. Dezember 2021
Bewertung ohne vorherige Einladung
Antwort von Wickey GmbH & Co. KG
Dear customer, thank you for your feedback and for choosing Wickey to shop at. We wish your son many beautiful and adventurous dreams in his new bed. Your Wickey Team
Wickey TwinFlyer
We bought TwinFlyer this year. The delivery was accurate, the process was communicated well. Assembling the playground was straightforward with using the manual, and also checking the videos available on the Wickey portal.
10. November 2021
Bewertung ohne vorherige Einladung
Antwort von Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We are pleased that you have chosen a Wickey product and that you are completely satisfied about your buying experience with us. We wish your family lots of fun and great moments with the climbing frame. Your Wickey Team
overpriced for the quality
The playhouse was delivered within 10 working days, so after reading some other comments claiming very long deliveries I'm happy with it.
The quality of the wood is a lot behind, what I was expecting for the price. All wood elements are very thin, I'm afraid they can break everytime. Sizes of wood-pieces have too big tolerance, all of the pieces are rough sawn, needs to be corrected before assembling. Some of the wood pieces are splitted through. No piece is pre-drilled. So overall I think I was paying ~ 50% more for the quality, than it is worth for.
8. November 2021
Bewertung ohne vorherige Einladung
Antwort von Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. We understand your dissatisfaction and would like to apologize for this matter. We have forwarded the concrete points of criticism for quality optimisation. As we want to conclude your experience with us in a positive way, we ask you to contact us through the contact form on our website, with the subject "rating". Your Wickey Team
delivery was a littel bit long
delivery was a littel bit long, but the product is perfect
7. November 2021
Bewertung ohne vorherige Einladung
Antwort von Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. Our sincere apologies for the long delivery. We are pleased that this has not affected your positive opinion of the product. Your Wickey Team
Never again!
Never again! The delivery time took sooooo looooong! More than 2 months! At least the assisant wanted to hell us to fond our parcel. I hade to call to Germany several times. Anyway, I Will never order again. The quality isn’t what I expected.
6. November 2021
Bewertung ohne vorherige Einladung
Antwort von Wickey GmbH & Co. KG
Dear customer, thank you for taking the time to write a review. Our sincere apologies for the fact that the delivery took so long. We try our utmost to deliver on time, but unfortunately this is not always possible. We are saddened that the quality of the deliverd goods did not meet your expectations. We would gladly look into your case to find a suitable solution together. To do so, please contact us by using the contact form on our website with the subject "rating". We look forward hearing from you. Your Wickey Team
Great adventure for 4-10 year olds
I purchased Wickey Allstar Victory to motivate my kids for some external fun.
The assembly was easy, however the concrete base required some basic knowledge. However, if anybody says "this is a one day project to build", don't believe it. It requires longer time.
Kids love it, the 150 cm platform height has been a good choice. Each kids (9, 6, 4 years old) find their challenge.
This will be it's first winter, I hope quality will be preserved until spring. I have also stained it (yellow colour), it looks perfect.
6. November 2021
Bewertung ohne vorherige Einladung
Antwort von Wickey GmbH & Co. KG
Dear customer, thank you for taking the time to write a review. It is such a wonderful idea to stimulate outdoor fun like this. We wish your kids a lot of fun and ways to challenge themselves in their own playful ways. Your Wickey Team
i am very happy with the playground
i am very happy with the playground, the kids really like it, i can only recommend it. We've already bought here twice.
6. November 2021
Bewertung ohne vorherige Einladung
Antwort von Wickey GmbH & Co. KG
Dear customer, thank you for your feedback. It makes us very happy to welcome back returning customers. We wish your family lots of fun with the playground. Your Wickey Team
Wickey Smart Ranger
We have bought a Wickey Smart Ranger. Setting it up is more than a walk in the park, but absolutely fun, great thing to spend time at. We have painted it as well, looks much better now. Kids love it! :)
5. November 2021
Bewertung ohne vorherige Einladung
Antwort von Wickey GmbH & Co. KG
Dear customer, thank you for your review and your purchase with us. We try to make the assembly as easy as possible but you are right, it definitely takes some work. We are glad you had fun doing so and we wish you and the kids plenty of fun with the play tower. Your Wickey Team
Happy children - happy parents :)
The delivery was on time - exactly 2 days earlier than expected. The materials and accessories were good - my children just love the final construction.
5. November 2021
Bewertung ohne vorherige Einladung
Antwort von Wickey GmbH & Co. KG
Dear customer, thank you for taking the time to write a positive review. When both children and parents are happy then we fullfilled our mission. We are very pleased that you all are satisfied about the received goods and we wish your family lots of fun with the play set. Your Wickey Team
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