I ordered a paper cutter from Whitaker Brothers. The staff emailed shortly after asking specifics on shipping and tge company where the equipment would be delivered. All in all I have received 3/4 ema... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We purchased the the HSM Profipack C400 Cardboard Shredder for our e-commerce business to start using our old cardboard as filler material instead of purchasing paper and foam. It was shipped quick o... Mehr ansehen
Customer service was initially great; however, when I emailed and called to follow up regarding an order I placed there was confusion and lack of communication. My order was shipped via ground without... Mehr ansehen
The folding machine we ordered arrived very quickly and seems to be working well so far. We were supposed to receive a free cleaning kit with our purchase. The manufacturer stopped sending them ap... Mehr ansehen
Unternehmensdetails
- Großhändler für Geräte zur Datenvernichtung
- B2B-Dienstleistungen
- Hersteller
- Bürobedarfsgeschäft
- Reparaturservice für Büroausstattung
- Büroausstattungsanbieter
Vom Unternehmen geschrieben
Established in 1945, Whitaker Brothers is a trusted supplier of data destruction solutions, paper handling & print finishing machines, and mailroom essentials. Their product range spans shredders, degaussers, disintegrators, paper folding machines, paper cutters & trimmers, and paper joggers, and cater to government agencies, military installations and commercial entities of all sizes. Based in the Washington, D.C. metro area, and veteran-owned, Whitaker Brothers offers competitive prices, excellent service from their tenured and knowledgeable staff, and advice from their experienced product experts that surpasses any of their competitors. They pride ourselves on their ability to provide steadfast customer support long after the initial sale.
Kontaktinformationen
3 Taft Court, 20850, Rockville, Vereinigte Staaten
- 800-243-9226
- satisfaction@whitakerbrothers.com
- whitakerbrothers.com
This paper trimmer is just what we…
This paper trimmer is just what we needed. Works great!
31. August 2020
Bewertung ohne vorherige Einladung
Martin Yale 1611 Folding Machine
Martin Yale 1611 Folding Machine
Received the item and it was perfect. Easy set-up and we started using right away. The shipment came faster than expected which was great. Whitaker Brothers site was easy to use and the price was amazing. Would recommend the item as well as Whitaker Brothers for your next purchase.
31. August 2020
Bewertung ohne vorherige Einladung
We knew going in that the Whitaker Brothers team had an awesome reputation for excellent work. Even so, we were pleased to see it firsthand. Not only knowledgeable, but satisfaction is guaranteed.
Everything is great and working nicely. Totally satisfied with how it all went and how the team took time to ensure that all was as expected. We have absolutely no complaints. Thank you for your services and patience with us. 😊
It is evident how awesome they treat customers along with providing information about the current products out on the market. There is a comfort in knowing that the job will be completed without any concerns.
31. August 2020
Bewertung ohne vorherige Einladung
Whitaker Brothers is great
Whitaker Brothers is great! There was a slight issue with a lost shipment but Whitaker Brothers remedied the problem. My customer and I are very happy with the outcome--the product and service were superb.
18. August 2020
Bewertung ohne vorherige Einladung
Exceptional service provided by Whitaker Brothers!
Exceptional service provided by Whitaker Brothers! Their Customer Service Manager, Abraham, took ownership of our DS-3 exchange, kept us updated during the process and ensured a quick resolution to our request. Thank you Abraham!! You do great work!
11. August 2020
Bewertung ohne vorherige Einladung
I ordered the wrong shredder
I ordered the wrong shredder. It was way too small for our office, so I had to exchange it for a bigger one. Abraham helped with this transaction and worked with HSM so the exchange went smoothly. Highly recommend. I was a satisfied customer.
11. August 2020
Bewertung ohne vorherige Einladung
It was easy to order on line and they…
It was easy to order on line and they had exactly what I needed. It came when expected and it did not take long from time of order.
10. August 2020
Bewertung ohne vorherige Einladung
Never got tracking information and I…
Never got tracking information and I ordered on July 9th and still do not have my package.
30. Juli 2020
Bewertung ohne vorherige Einladung
Kept me updated on Back Ordered product
Nice communication since the product was back-ordered from the manufacturer. Greatly appreciated Abraham going the extra mile on a Friday to find out what the status was, and even more so when I got the email from him a # of days later letting me know that it had shipped and my tracking # was! Not often do I find vendors that have employees who actually follow-up, and just wanted to let you know how well you all did!
27. Juli 2020
Bewertung ohne vorherige Einladung
I ordered a folding machine
I ordered a folding machine, Martin Yale P7400 Paper Folder, The representative, Abraham was great. Emailed to make sure I was getting the correct folder for our business needs. Good price too. Great service and prompt shipping!!
23. Juli 2020
Bewertung ohne vorherige Einladung
Product is backordered and I have not…
Product is backordered and I have not received notification of when I will receive it.
20. Juli 2020
Bewertung ohne vorherige Einladung
Antwort von Whitaker Brothers
Hi there - our Customer Service Manager Abraham did let you know it would ship on the 22nd. Please consider revising your review, thanks!
Fast shipping and easy ordering my two…
Fast shipping and easy ordering my two favorite things
20. Juli 2020
Bewertung ohne vorherige Einladung
Beat price for product
Beat price for product. Fast response from sales force.
20. Juli 2020
Bewertung ohne vorherige Einladung
great product at reasonable cost
9. Juli 2020
Bewertung ohne vorherige Einladung
I thought the site was easy to navigate…
I thought the site was easy to navigate and the price was fair.
7. Juli 2020
Bewertung ohne vorherige Einladung
24 hours shipping = joke
Placed order 5 days ago and the order still processing.
3. Juli 2020
Bewertung ohne vorherige Einladung
Your website was easy to navigate and…
Your website was easy to navigate and received an e-mail from your government sales representative identifying herself.
29. Juni 2020
Bewertung ohne vorherige Einladung
The service was excellent and we are…
The service was excellent and we are pleased with the printer cart. We especially like that the corners are flat rather than pointed.
26. Juni 2020
Bewertung ohne vorherige Einladung
Easy to do business with
nice to do business with, appreciate their checking that we had picked the appropriate product for our intended usage prior to shipping, and then quickly shipped the product. Thank you
19. Juni 2020
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.