First Class service. Purchases are expertly packed and dispatched promptly. Last month I mistakenly commented on their delivery chargers confusing them with another whisky auction house. I wish to... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Auction is very well run Buyers commission bit high 18%. When others 12.5% DPD delivery unreliable last 3 undelivered on date or left in open porch
Unternehmen hat geantwortet
Stayed in two days running to receive Royal Mail Parcelforce unsuccessful promised delivery. Then several more unsuccessful attempts when I was away. Parcelforce tracking system inadequate. Sends "... Mehr ansehen
Unternehmen hat geantwortet
5-star efficiency at every stage. Consistently prompt, personal, informed responses. Estimated proceeds at lower end of YOUR expectations comfortably exceeded MY hopes! Then you went better tha... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Online-Auktionsservice
- Spirituosenladen
- Geschenkeladen
- Spirituosengeschäft
- Spirituosengroßhändler
- Weinhandlung
Vom Unternehmen geschrieben
Whisky.Auction is a leading online auction platform for whisky, spirits, wine, miniatures and alcohol memorabilia. Run by a knowledgeable team of whisky and spirits experts with a passion for the product, we host a monthly whisky and spirits auction, as well as fine wine auctions and miniature and memorabilia auctions at least once a quarter. Customers can visit Whisky.Auction to receive free valuations on bottles from our valuations team and to buy and sell with our simple to use platform. Our London based customer services team is always on hand to help with any questions or guidance our customers need to make full use of our auction platform. We can collect your bottles for auction, or customers are always welcome to visit us at Elixir House to drop off and meet the team in person. Our global auction platform gives whisky, spirits and wine enthusiasts the chance to buy bottles only available in other markets, while our business offer allows whisky, wine and spirits businesses to buy old and rare bottles and sell surplus stock. Our global audience ensures we achieve some of the best prices in the auction market. Register now to buy and sell with our leading online auction platform, Whisky.Auction.
Kontaktinformationen
Elixir House, NW10 7SF, London, Vereinigtes Königreich
- +44 (0)20 8838 9381
- info@whisky.auction
- whisky.auction
4.7
Hervorragend
1234 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fantastic,really good and no problems…
Fantastic,really good and no problems with the delivery
3. Februar 2026
Antwort von Whisky.Auction
Hi Helder,
Thank you so much for your kind words! We’re glad to hear that everything went smoothly and that you’re happy with the delivery.
We look forward to serving you again!
Kind regards,
The Whisky.Auction Team
Easy platform to use and navigate
Easy platform to use and navigate, and a good selection at the auctions to cater for every budget but commission rates and delivery charges are expensive.
5. Februar 2026
Antwort von Whisky.Auction
Hi Sandy,
Thank you so much for your review! We’re delighted to hear you find the platform easy to use and enjoy the variety of lots available for every budget.
We completely understand your concerns about commission rates and delivery, and we really appreciate you sharing your thoughts, we’ll keep them in mind as we continue improving our service.
Kind regards,
The Whisky.Auction Team
Antwort von Whisky.Auction
Hi Wallace,
Thank you for your lovely review! We’re glad you enjoyed the variety of lots in our auction and the prompt postage.
We really appreciate your support and look forward to serving you again soon.
Kind regards,
The Whisky.Auction Team
Excellent service and packing as usual.
Excellent service and packing as usual.
Would much prefer the old method of dispatch via Royal Mail and their flexibility.
DPD are a little rigid with their delivery requirements.
Other than that. - a great experience👍
3. Februar 2026
Antwort von Whisky.Auction
Hi KC,
Thank you for taking the time to share your feedback.
We appreciate your comments regarding the delivery options and will certainly take your message on board as we continue to review and improve our services.
We’re pleased to hear that overall you had a great experience, and we hope to assist you again soon
Kind regards,
The Whisky.Auction Team
Antwort von Whisky.Auction
Thank you for your great feedback! We’re really pleased to hear you were happy with the fast and prompt shipping, as well as our communication. We truly appreciate your support and hope to assist you again in the future.
Kind regards,
The Whisky.Auction Team
DPD used for delivery; far superior service.
Auction site always good but this time dispatch used DPD rather than Parcelforce which resulted in a far superior overall service. Whisky arrived within 3 days of paying
5. Februar 2026
Antwort von Whisky.Auction
Hi Malcolm,
Thank you for the great feedback! We’re really pleased to hear you had a smooth experience and that the DPD delivery worked so well for you. We have recently switched from Parcel Force to DPD so you can get used to the speedy service. Getting your whisky to you quickly and safely is always our goal.
Kind regards,
The Whisky.Auction Team
Great service from start to finish
Great service from start to finish. Good, friendly communication - all very professional.
29. August 2025
Antwort von Whisky.Auction
Hi Edmund,
Thank you for your kind feedback!
We’re really pleased to hear you were happy with the service and found our communication friendly and professional.
Kind regards,
The Whisky.Auction Team
I have been buying bottles on different…
I have been buying bottles on different auction websites and this one is one of the best good site recommendation
3. Februar 2026
Antwort von Whisky.Auction
Hi Steven,
Thank you for sharing your experience! We’re thrilled to hear that you’ve found our site to be one of the best for your bottle purchases. Your recommendation means a lot to us, and we look forward to helping you find even more great items in the future.
Kind regards,
The Whisky.Auction Team
Really easy portal to navigate from…
Really easy portal to navigate from start to finish.Professional service.
28. Januar 2026
Antwort von Whisky.Auction
Hi Oliver,
Thank you for your kind feedback! We’re really pleased to hear that you found the portal easy to navigate and the service professional.
Providing a smooth, straightforward experience from start to finish is exactly what we aim for.
We appreciate you taking the time to share your experience.
Kind regards,
The Whisky.Auction Team
Excellent auctioneers
Excellent auctioneers, easy to use site, great selection every month and excellent customer service
28. August 2025
Antwort von Whisky.Auction
Hi Gavin,
Thank you so much for the kind words! We’re really glad you’re enjoying the site, the monthly selection, and our customer service. It means a lot to the whole team, and we look forward to serving you at the next auction!
Kind regards,
The Whisky.Auction Team
Antwort von Whisky.Auction
Thank you so much for your great feedback! We’re delighted to hear you had such a positive experience with our auction. Your support truly means a lot to our team, and we look forward to welcoming you again soon.
Kind regards,
The Whisky.Auction Team
Very reliable
Great service, good advice and speedy payment for sellers, for buyers very straight forward and very quick despatching. Good service
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Whisky.Auction
Hi Roger,
Thank you for taking the time to leave such a positive review! We’re really pleased to hear you found the service straightforward, fast, and helpful on both the buying and selling sides.
Your feedback means a lot to us, and we look forward to supporting you again in the future.
Kind regards,
The Whisky.Auction Team
Excellent experience 😁
5. Januar 2026
Antwort von Whisky.Auction
Hi Mrs Campbell,
Thank you so much for your kind words! 😁 We’re thrilled to hear you had an excellent experience.
Your feedback means a lot to us and motivates our team to keep delivering the best service possible.
Kind regards,
The Whisky.Auction Team
All good but it would be helpful if…
All good but it would be helpful if your courier's advise of when they will deliver at present it's down to guess work for your customers
30. Dezember 2025
Antwort von Whisky.Auction
Hi Ian,
Thank you for your feedback. We appreciate you taking the time to share your experience. We understand how important clear delivery updates are, and we agree that advance notice from the courier would be helpful. We have recently changed couriers so for your future orders the estimated time of arrival should be clearer.
Kind regards,
The Whisky.Auction Team
Excellent company
Excellent company. For those who remember the Ronseal advert ' it does what it says on the tin' this company is that. Auction...bid...win/lose...pay and then delivered, well packaged.
30. Dezember 2025
Antwort von Whisky.Auction
Hi Matthew,
Thank you for the lovely review! That’s exactly what we aim for. We’re really pleased to hear everything from bidding to delivery went smoothly and that your items arrived well packaged.
Thanks again for taking the time to share your experience, and we hope to serve you in another auction soon.
Kind regards,
The Whisky.Auction Team
I am more thank grateful for the…
I am more thank grateful for the excellent service I have received throughout this process of selling my cognac. From sending the valuations of the goods I wanted to sell to the warm welcome I received when dropping off the bottles. Highly recommend in every level and extremely professional. Thank you again for an amazing customer experience.
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Whisky.Auction
Hi Paul,
Thank you so much for taking the time to share such a kind and thoughtful review. We’re truly grateful for your trust and are delighted to hear that you had such a positive experience throughout the entire process, from valuation to drop-off. Providing a professional, welcoming, and seamless service is always our goal, and it means a great deal to know we met your expectations.
Kind regards,
The Whisky.Auction Team
prompt service and communication.
prompt service and communication.
A nice touch in the run-up to christmas was to keep hold of my package until rush had past .
29. Dezember 2025
Antwort von Whisky.Auction
Hi Hamish,
Thank you for your lovely review! We’re really pleased to hear that you appreciated us holding your package during the Christmas rush. We always try to make delivery as stress-free as possible, especially at such a busy time of year.
Kind regards,
The Whisky.Auction Team
Superb Auction Site.
Superb site, with a fantastic chance to be able to purchase high end whisky at a reasonable price. The delivery and communication are exceptional. I would definitely recommend this site.
26. Dezember 2025
Antwort von Whisky.Auction
Hi Andrew,
Thank you so much for your kind words! We’re thrilled to hear you enjoy using the site and that it’s giving you a great opportunity to purchase high-end whisky at a fair price. It’s especially rewarding to know our delivery and communication met your expectations. We really appreciate the recommendation and look forward to welcoming you to many more auctions in the future.
Kind regards,
The Whisky.Auction Team
Great easy-to-use auction and prompt…
Great easy-to-use auction and prompt delivery of winnings!
23. Dezember 2025
Antwort von Whisky.Auction
Hi Steven,
Thank you for the great feedback! We’re delighted to hear you found the auction easy to use and that your winnings were delivered promptly.
We appreciate your support and look forward to welcoming you back to future auctions!
Kind regards,
The Whisky.Auction Team
Hopefully a one off
Never had a problem before with Whisky.Auction but this time I received 2 bottles that had leaked. One was not too bad so I accepted that but the other was badly leaking. T asked if it could be returned and I could be refunded but that was refused.
15. Dezember 2025
Antwort von Whisky.Auction
Hi Stephen & Sandra,
Thank you for taking the time to leave your feedback.
We understand your concerns however we cannot guarantee that old corks and closures will not leak during transit which is why we include a disclaimer regarding the risk of leakage with older corks.
We will continue reviewing our processes to prevent similar issues in the future and hope to restore your confidence in Whisky.Auction.
Kind regards,
The Whisky.Auction Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.