I can't thank you enough! You have never disappointed me. One of my favorite things is the thoughtful little gift you include with the order. You have no idea how happy it makes me every single... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Was skeptical about ordering through here as it was my first time and had never heard of them before, however I placed my Order & it came super fast! I had a little bit of a hick up ( on my end) - I e... Mehr ansehen
I loved the perfume i bought. They have huge collection of Fregranc. Very reasonable price as compare with others. Sometimes they have special discounts. The best thing i love is, they keep adding the... Mehr ansehen
When I opened the package I was really excited, it arrived pretty fast and the customer service team was pretty easy to talk to. The only thing I had an issue with is the atomiser of my fragrance not... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Your Ultimate Destination for Unique OUD-Based Fragrances in New Zealand. Explore our extensive collection of high-quality, distinctive fragrances designed for both men and women. Enjoy FREE delivery anywhere in New Zealand and save up to 20% on many of our products. Your journey to captivating scents begins here at FragranceShop.
Kontaktinformationen
1021, Auckland, Neuseeland
- +64204944339
- support@whiffy.co.nz
- whiffy.co.nz
4.7
Hervorragend
610 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 12 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Future avid subscriber
Order was correct and prompt
I also liked the small reward for the purchase. Will order again. Fragrance I ordered was nice as well!
11. November 2024
Gripe about delivery delay
Whiffy processed the order in decent time but the consignment carrier has yet to deliver the package some 2 weeks later. Wont be ordering anything else if Aramex is the preferred consignment carrier, service is terrible - non responsive. My initial enthusiasm has gone.
25. November 2024
Antwort von whiffy.co.nz
Thank you for sharing your feedback, and we sincerely apologize for the frustration caused by the delayed delivery. To ensure a better experience for you in the future, we’d be happy to accommodate your preferred carrier. Please mention NZ Post in the order comments next time, and we’ll make sure to use them for your delivery.
We value your support and hope to have the opportunity to restore your trust in us. Please feel free to reach out if there’s anything else we can assist you with.
Good service and product overall
Good service and product overall, i liked the fragrances, thanks !!!
7. August 2024
Bewertung ohne vorherige Einladung
Nice and quick service
Nice and quick service ! Got it quite early… definitely coming back to order more perfumes
9. November 2024
consistently good
super fast shipping, great prices & amazing fragrances. Will always use this store.
9. November 2024
The kingdom by Lattafa
Great variety of perfumes.Packaging was great.
Postage tracking was abit slow to come through on the emails.
The website is still reading from bottom to top everytime you click to the next page,this is so annoying and should be fixed to give us consumers a better online experience.
31. Oktober 2024
Antwort von whiffy.co.nz
Thank you for your kind words about our variety and packaging! We appreciate your valuable feedback on the website experience, and we’ve shared this with our web developer to address the issue. Thank you and hope to see you again!
Very good
Fast delivery variety of perfumes to choose from and cheaper compare to other shops
30. Oktober 2024
Very good product and fast delivery
Very good product and fast delivery. Plus the perfume is last than I expected.
30. Oktober 2024
Bewertung ohne vorherige Einladung
Really fast service
Really fast service and great communication from purchase to delivery.
25. Oktober 2024
Great fast delivery.
Great fast delivery.
Lost points with no customer service reply to my phone calls and emails
2. Oktober 2024
Antwort von whiffy.co.nz
We sincerely apologize for the inconvenience you've experienced with your loyalty points and for not receiving a prompt reply to your calls and emails. We're happy to assist you in resolving this issue and would love to add the missing points to your account.
Could you please email us at support@whiffy.co.nz with your details, so we can promptly review and add the points? Please note that points are typically not added if you placed your order as a guest, which may be the cause of the issue.
We appreciate your understanding and look forward to resolving this for you.
Good product
Good product, despatched quickly though courier took 4 days to deliver from Auckland to Hamilton which is a bit slow tbh.
27. September 2024
Antwort von whiffy.co.nz
Thank you for your valuable feedback. We always dispatch orders from our Auckland warehouse within 12 hours, but unfortunately, courier delays can happen, especially during busy periods. We apologize for the inconvenience and will do our best to ensure a smoother delivery next time.
Fast delivery and extremely happy with…
Fast delivery and extremely happy with my purchase. Thank u for this website.
17. September 2024
Antwort von whiffy.co.nz
Thank you for your kind words! We're delighted that you're happy with your purchase and the fast delivery. We truly appreciate your support and look forward to serving you again!
Best thing is to get expert advice from…
Best thing is to get expert advice from them. They also recommend the best perfumes according to your need. So far so good. 👍
15. September 2024
Antwort von whiffy.co.nz
Thank you for your wonderful feedback! We're so glad you found our expert advice helpful and that we could recommend the perfect perfumes for you. We're here whenever you need more suggestions. So happy to hear you're enjoying your experience! 👍
Antwort von whiffy.co.nz
Thank you for your feedback! We're glad you enjoyed our products and prices. If there's anything we can do to make your experience a 5-star one next time, we'd love to hear your suggestions!
Another great purchase
Another great purchase, great service, with great products!
11. September 2024
Antwort von whiffy.co.nz
Thank you for your continued support! We're thrilled to hear you had another great experience with us. We truly appreciate your kind words and look forward to serving you again with more amazing products!
Antwort von whiffy.co.nz
Thank you for your feedback! We're so glad you appreciated the shipping updates and our competitive prices. We look forward to providing you with great service again in the future!
Antwort von whiffy.co.nz
Thank you for your kind words! We're happy to hear you enjoyed our communication and fast delivery. We look forward to serving you again soon!
I made a mistake with an order and it…
I made a mistake with an order and it was dealt with swiftly and without any trouble.
5. September 2024
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