Paid $18K+ for Development – Project Not Delivered as Agreed
I engaged WebArt Technology Pvt. Ltd. to develop a music streaming and e-commerce platform. Between April 2025 and January 2026, I paid a total of $18,765.80 USD through Payoneer across multiple milestones.
The project was presented as a defined development engagement with specific deliverables, including a functional platform with user features, payment systems, and admin tools. Despite repeated payments, extended timelines, and multiple opportunities to address issues, the final product was not delivered in a complete or commercially usable state.
Several core components remained incomplete or unstable, including key platform functionality, user flows, and overall system reliability. The project extended significantly beyond the original timeline without reaching a usable outcome.
I made repeated efforts to resolve the matter directly, including formal notices and requests for remediation. When it became clear the platform would not be delivered as agreed, I requested a refund. The company declined and maintained that services had been rendered.
This matter is currently under formal dispute and has been escalated to relevant regulatory bodies due to the cross-border nature of the transaction.
I recommend that anyone considering working with this company ensure strong contractual protections, milestone validation, and payment safeguards before proceeding.








