Terrble clothers jacket bits hanging from sleeves and scarf is shein 1.90 charged £19 think all items are from shien as Chinese writing and just there tag on arm plus charge you delivery and r... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The girls in Walk in Wardrobe are so friendly and helpful, they always make my shopping experience extra special. Love the great selection outfits on offer, colours are amazing and the Love Laura coll... Mehr ansehen
Unternehmen hat geantwortet
today was my very first time at WIW and I was totally impressed with how I was treated when I walked through the door ..Ursula really put me at ease,didn't rush me and listened to my requirements, I w... Mehr ansehen
Unternehmen hat geantwortet
Excellent customer care and service. Material of a very high standard, anything I have ever purchased has washed like a dream. In fact the black off the shoulder dress, with the gold buttons I am wear... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Damenmodengeschäft
- Bekleidungsgeschäft
- Fachgeschäft für Damenmode
- Geschäft für Modeaccessoires
- Handtaschengeschäft
- Schuhgeschäft
Vom Unternehmen geschrieben
The Walk in Wardrobe boutique is a one-of-a-kind destination for the fashionista seeking a curated mix of design founded by Laura McPolin in Banbridge, Northern Ireland.
Kontaktinformationen
4 Rathfriland Street, BT32 3LA, Banbridge, Vereinigtes Königreich
- 028 4062 9070
- info@walkinwardrobeonline.com
- walkinwardrobeonline.com
4.4
Hervorragend
4796 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Do not waste your money!!
Ordered a dressing gown and pyjamas for my daughter for Christmas which cost £135. They took almost 3 weeks to get delivered (despite my address being 20 miles from the company) I had to ring them numerous times to chase up the order and the customer service left a lot to be desired. When they arrived all I can describe is cheap Chinese tat. The pyjamas were absolutely huge I ordered a medium they would fit a UK size 16! The dressing gown doesn’t even have loops to tie the belt! Complete and utter rubbish, clearly bought in from china and sewn WIW labels on. Wouldn’t mind only £135 is daylight robbery also! You’ll only rip people off like this once. Will NEVER return to WIW and will try and ensure others don’t waste their hard earned money.
2. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von The Walk In Wardrobe
Hi Jane, thanks for leaving us a review. We appreciate all feedback as this helps us improve our services.
As for the items ordered by yourself, the pyjamas and dressing gown received very positive feedback from other customers. As for sizing, we at Walk in Wardrobe focused on providing a generous fitting pyjama, as our customers informed us this is what they wanted in a pyjama. In regards, to the dressing gown, we appreciate the feedback and this is something we are working towards for our new drop.
We take great pride when designing our own label and feel the price has reflected not only the quality but the design and effort which went into production of our sleepwear. It's a shame you feel this way, as we have had a lot of positive feedback and comments on both these items, and we are delighted with their success.
Thanks, Team WIW xo
Antwort von The Walk In Wardrobe
Hi Olivia, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us!
Many thanks, Team WIW xo
Very slow delivery given the extra cost…
Very slow delivery given the extra cost of postage and packaging. Disappointed with packaging - any sort of tear in bag was straight through to garment.
15. Januar 2024
Antwort von The Walk In Wardrobe
Hi Tess, thanks for taking the time to leave us a review.
I am sorry that you feel this way towards our delivery time and price. Our delivery price is £5.95 for standard shipping, which is the option you choose.
We have since changed couriers, so this will hopefully improve delivery times also.
We appreciate your feedback and will work towards improving on these areas.
Thanks, Team WIW xo
Love the Walk in Wardrobe
Love the Walk in Wardrobe, fabulous quality clothes fast delivery and everything fits perfectly without the need for sizing up or down. I love their video's showing their clothes on different shapes and sizes. I would highly recommend this company.
14. Januar 2024
Antwort von The Walk In Wardrobe
Hi Linda, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
I haven't purchased anything in a year…
I haven't purchased anything in a year and I get an email about my "recent purchase". Had a horrible experience on my last purchase. Bought items in the sale online to try on at home and some items weren't suitable or I just needed a different size. Nowhere did it say all sales final and how unfair for all sales to be final when it's online?! Went to return/exchange in store and was told all sales final and that it was on their fb page and videos etc and I asked for them to show me one fb post or video where it said this as I was always watching the fb page and all their updates and nowhere did it say this! They couldn't provide me with any and refused to do any exchange or return. I was left with a lot of clothes that didn't fit me. Will never ever shop here again. The customer service was the worst I have ever experienced. I hope they changed their ways for others but in my opinion, a very greedy woman, when it wasn't necessary at all as the items I wanted to change to where in store. Was told to make another purchase. As if!
11. Januar 2024
Antwort von The Walk In Wardrobe
Hi Elizabeth, thank you for leaving us a review.
I apologise that your experience with us in the past has made you feel this way. We pride ourselves on our customer services, which I'm sure you can see from the great many positive reviews is generally considered of a very high standard.
As for receiving this email, we have addressed this with Trustpilot, as this is automatically done by them. They are working on insuring this doesn't happen going forward.
Thanks, Team WIW xo
Postage time tooo long for the price…
Postage time tooo long for the price paid, a company that is thriving could maybe offer special delivery prices when aware that postage times may be delayed due to the Christmas period, as advertised on social media daily the orders were flooding in and I do love the brand and the great quality products but local postage of £7.99 is high
12. Januar 2024
Antwort von The Walk In Wardrobe
Hi Dora, thanks for leaving us a review. We are sorry you feel this way about the price of our postage. We are a small business trying to grow and this is something we do want to work towards.
I can see you ordered from ourselves during our Boxing Day sale which was included within Christmas Holiday period, which then caused the delay in your package being delivered.
We really hope this hasn't put you off shopping with us again! Team WIW xo
Planner Refill
I ordered a refill for my WIW planner which was brought by my sister a couple of years ago. Sadly the current refill does not fit my planner! 🫣
12. Januar 2024
Antwort von The Walk In Wardrobe
Hi Denize, thanks for taking the time to leave us a review.
I'm sorry this has happened to you, but as stated on our website within the description of our Diary Insert, it states that they fit our 2023 & 2024 planners only.
We hope this does not put you off shopping with us! xo
I have always had a first class…
I have always had a first class service, the girls are lovely and go above & beyond to help , that’s one of the reasons I keep going back 😍
12. Januar 2024
Antwort von The Walk In Wardrobe
Hi Deirdre, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Antwort von The Walk In Wardrobe
Hi Christine, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Antwort von The Walk In Wardrobe
Hi Heather, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Simply the best x
Easy to order
Love everything about WIW
Staff/ Laura/ kindness/ just over all the best shop in the world that I have had the pleasure of shopping in and online
4. Januar 2024
Antwort von The Walk In Wardrobe
Hi Tracey, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Efficient system on time delivery
Efficient system on time delivery. Quick response to queries I had . The staff are so lovely helpful and efficient when I had to ring and my purchases have been lovely quality they are such a wonderful team
1. Januar 2024
Antwort von The Walk In Wardrobe
Hi Rebecca, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Lovely interactive staff
Lovely interactive staff. Love you showing products on duff body shapes. Excited for the new season. I've yet to make it into store but have bought online and have made zero returns x
30. Dezember 2023
Antwort von The Walk In Wardrobe
Hi Kate, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Antwort von The Walk In Wardrobe
Hi Christine, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
I think your returns is really bad I…
I think your returns is really bad I have no issue paying for the label, but then having to print it. I think that’s a business decision to prevent returns, it has put me off shopping somewhere I love.
28. Dezember 2023
Antwort von The Walk In Wardrobe
Hi Jacqualine, thank you for leaving us a review.
Unfortunately, as we are still a small growing business we can't offer free returns at the minute, but this is something we aspire to offer our customers in the future.
I can see you have placed another order with us since leaving this review - so I am glad you still feel happy to shop with us xo
Fabulous all round shopping experience
Customer service, choice of products and efficient warehouse staff is evident.
In store the staff are always eager to help giving their honest and open opinion on your outfit choices giving an all round great shopping experience
27. Dezember 2023
Antwort von The Walk In Wardrobe
Hi Barbara, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Customer Service exceptional cannot…
Customer Service exceptional cannot fault this company
24. Dezember 2023
Antwort von The Walk In Wardrobe
Hi Susan, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Very well made clothes and great…
Very well made clothes and great quality which last. Good value for money in my opinion and I always get asked where I buy my clothes so these pieces are also unique.
22. Dezember 2023
Antwort von The Walk In Wardrobe
Hi Claire, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Great products and good quality
Great products and good quality ! Love watching the social media content for ideas etc
22. Dezember 2023
Antwort von The Walk In Wardrobe
Hi Sharona, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
Antwort von The Walk In Wardrobe
Hi Kimella, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.