vouchercloud app & website Bewertungen 2'104

Second time I'm having to flag this Vouchercloud!!
Once again company are employing fake email chains to avoid paying out on promotional offers. See previous contact (post below.)

Vouchercloud replied saying the numbers are legit and related to my case. How can they be when the first time I ever emailed their complaints dept they immeadiately shut down my complaint saying i'd messaged before and there was a previous thread number that I had to use. Impossible - how could it exist as i'd not messaged before.

Once again they reply on here (the only way I can get any response from them) saying "Check your spam for our response" there is NONE - They haven't followed up at all - spam and junk folders are empty. Do they realise you can just search the case numbers in your inbox(es) and know they've not sent ANYTHING. Nothing comes up. Might work with old people who don't know how to use their email...

Once again - SCAM. Are you actually going to get in contact and stop lying to avoid paying out on this promotion? You have my email and my phone number. You're just not getting in contact. STOP being dishonest.

Warning to everyone - AVOID> > > !

None of the cods work

Site and questions laid out straight forward all straight and easy to navigate

This is the fourth time Voucher Cloud have decided not to pay my £10. I did everything exactly as I should have.

I got an email saying my purchase had tracked yet they are refusing to pay.
It’s a scam. Do not use.

Excellent website always offering vouchers

The item was fully tracked, and Vouchercloud wouldn't honour it. Customer complaint raised: 78485443, no response, even though I've followed up several times.

Update: I have not received a response from you on the 31st. I have supplied the confirmation to your customer support email per your request below, be aware this detail was in the first e-mail raised in June 2025. Please provide the Amazon voucher asap.

Clicked through, accepted all cookies. Failed to track. So disappointed

Website is easy to use and the service is fantastic, thank you 🙏🏻

Booked a Virgin Atlantic flight through the Vouchercloud link (after activating it). The booking was done straight away after activation, not through an incognito browser; cookies were accepted.

However Vouchercloud say that the purchase did not track despite having followed all the requirements. I am therefore disappointed with the company. It appears that the same has happened to others based on their reviews.

Brilliant app, can’t recommend enough. Great savings to be made.

Just like all other bad reviews my reward disappeared from my account. I have sent them at least 5 emails and no one responds. I have all the evidence that I bought my holiday immediately after clicking through their website and my purchase met all their criteria. I have to think like the other people on this review site and ask if Vouchercloud are scamming people. I also will be contacting Trading Standards and won’t give up until I find out what is going on. If they are scamming people this needs to be stopped. I wish I had used a different site as my reward was £90 and this is a lot of money for me. I have been asked to provide my support reference number which is 78375274

Some good offers I was unaware of. Has proved rewarding

All good thanks

Amazing - I always find lots of vouchers and save lots of money. Thank you

Ease of use and having some really useful vouchers

Love this website for voucher codes always work really well

Simple and easy to navigate!