My parcel was not delivered the next day as promised, no information til the next day to say delivery would happen. Parcel delivered late afternoon early evening, never knocked or rang the doorbell, f... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
My parcel was not delivered the next day as promised, no information til the next day to say delivery would happen. Parcel delivered late afternoon early evening, never knocked or rang the doorbell, f... Mehr ansehen
Unternehmen hat geantwortet
The product is very good, exactly as described. The reason for not awarding 5 stars was the delivery, supposedly next day, but was 5 days late which was probably no fault of ViraCare.
Both deliveries were promptly delivered & excellent value( nitrile gloves)(Adult wet wipes….excellent in hot weather & travelling). Really great choice on really great site. However, ‘Amazon delive... Mehr ansehen
Found Viracare a wonderful company to deal with giving a prompt delivery 🚚 service. Also giving customers great deals on their products.
We at ViraCare aim to work alongside our customers to help provide a wide range of products at affordable prices. We commit ourselves to giving you the the best prices with the quickest delivery times.
Century Court, Tolpits Lane, WD18 9PX, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Still waiting for order placed 5 days a go with next day delivery

Antwort von ViraCare
The delivery was on time, and I was happy with my purchase. However, I think the quantity was too much for the price.
What an Improvement
I received my order less than 20 hours after ordering it and both price and product were an improvement over products previously purchased from other suppliers
Disgusting lack of support, late answers to emails that didn't address the issues, Vira Care just don't care. Everything says Next Day Express delivery but it takes 4 days if you're lucky & they don't give a damn.
Having had a 4 hour kidney operation I had a stent inserted to relieve drainage but the side effect is that it causes radical & immediate bladder urgency. I ordered the pads Saturday 18th & Amazon confirmed the order & then said delivery on Wednesday 22nd. Sent off emails to ViraCare but got no response until late morning Monday & Andy said he would get another order off straight away (next day delivery) to get me sorted & could I just refuse whichever order came second. He didn't place the replacement order until Tuesday 21st (why?) & Amazon sent me a confirmation delivery date of Friday 24th! Today (Wednesday) both lots have arrived? but having seen how dreadful these people were I spoke with Countrywide Healthcare about an order on Tuesday as I knew Vira Care were incapable. I ordered similar spec pads for less cost at 2:30pm with Countrywide online & they were delivered on time this morning, no drama, no BS just genuine good service. They also have phone support Viracare don't have a phone number or even an address. Absolutely the most hateful experience I have experienced - ignoring customers & not answering their concerns when they are suffering with incontinence - Shame on them

Antwort von ViraCare
Excellent company products are very reasonable
Delivery is excellent glad I found this company
Highly recommend
Contacted them about order they got back to me straight away.
Good experience shopping with this company was kept informed all the way from start to finish goods arrived packed well and no damage courier was friendly and pleasant to talk to will buy from them again
Two of three parcels were lost by amazon logistics .
Vira Care were understanding and promptly resolved the problem .
The product I did receive was of very good quality .
Very quick delivery.
Like the product but I ordered the wrong size.
Will definitely order again.
I have only started using these pull up pants for two months I find them very good before was a problem for me but now I can get up and about without worrying about coming through they are very comfortable I will be getting these from now on
I found the company online when searching for products for my 93 year old MIL. She had been using another high street brand which did the job of day and night pull on pants but she found the leak protection elastic cut into her groin despite the pad itself being the largest size. We ordered the super plus Viracare pull on pants which are so much softer and a better fit and they offer the same level of protection. She loves them and we are now on your recommendation going to try the maxi for night time use. We hope these will be equally as good. An added bonus is the price which, on subscription, works out a good few pounds cheaper.
Item was delivered on time & in good condition so far I am pleased with the product.
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