My previous toyota was from a different company and always used Vertu for servicing and MOT and never had any problems. However I needed to upgrade it so went to Vertu and Ben in sales looked aft... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
My previous toyota was from a different company and always used Vertu for servicing and MOT and never had any problems. However I needed to upgrade it so went to Vertu and Ben in sales looked aft... Mehr ansehen
Unternehmen hat geantwortet
The whole experience was excellent. Friendly staff and excellent customer service, Efficient and effective service overall, especially from John the Motability specialist who gave me all the time , he... Mehr ansehen
Unternehmen hat geantwortet
Everything from start to finish in ordering our new car was faultless , nothing was to much trouble , a big shout out to Bev on reception and Mandy the sales executive who guided us through our order... Mehr ansehen
Unternehmen hat geantwortet
This is our 3rd new car from the Chesterfield branch and we have always had excellent support and service. Our senior sales executive John Wood guided us in our choices with patience, grace, humour an... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Lockoford Lane 2, S41 7HY, Chesterfield, Derbyshire, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service from Ben Walne and all the staff.

Antwort von Vertu Motors - Toyota Chesterfield
All staff were friendly and helpful
Ben was very good at explaining all aspects of the vehicle.

Antwort von Vertu Motors - Toyota Chesterfield
Extremely satisfied with all aspects of car purchase. Ben did a great job of looking after my needs and extremely helpful. His video pre test drive and pre delivery of car were excellent and were very helpful. Would recommend both the dealer and Ben (sales person). Julie (showroom host) alsogave a good explanation of car features and very knowledgable.

Antwort von Vertu Motors - Toyota Chesterfield
I was met with courtesy and helpfulness by your sales representative. At all stages throughout the process I received a high level of explanatory discussion and was allowed to take time to understand and come to a decision. This continued throughout the process, from the date I was first in the showroom to the 21st April when I picked up my new car.

Antwort von Vertu Motors - Toyota Chesterfield
As soon as you walk through the door you are made to feel welcome but not made to feel pressered into anything(no pushy sales like at some car sales ).Ben W was very good with communication, any email/phonecall was replied to more or less straight away.
I didn't feel pressered into buying any extra options which were offered like some companys do.
Would definatley recommend this car sales.

Antwort von Vertu Motors - Toyota Chesterfield
The way we were dealt with through out looking for car was a good experience, being looked after by Ben. He listened to our needs and kept us up dated. Then the smooth transition of dealing with old car and driving away with new was seemless. Ben now looking for car for my husband. Thanks

Antwort von Vertu Motors - Toyota Chesterfield
This is our 3rd new car from the Chesterfield branch and we have always had excellent support and service. Our senior sales executive John Wood guided us in our choices with patience, grace, humour and flexibility. The process was unrushed, but speedy. John and his sales team manager Aiden offered a good package and we drove off in our new CHR Sport within four weeks from our initial enquiries. All the staff at the branch were friendly and the free coffees and biscuits were much appreciated.

Antwort von Vertu Motors - Toyota Chesterfield
Seamless from start to finish not pressured to make a quick decision on anything really nice atmosphere in there

Antwort von Vertu Motors - Toyota Chesterfield
I’ve got to say we were very happy with our car purchase from Vertu Toyota Chesterfield. Kian the Sales Executive who looked after us was a breath of fresh air,he was so easy to deal with and nothing was to much trouble for him. Everything was dealt with professionally and in a pleasant manner. I must also say all the staff in the showroom were helpful and friendly too as were the managers who came and chatted to us making sure we were happy with everything. Being members of the older generation we were very impressed.Thank you.

Antwort von Vertu Motors - Toyota Chesterfield
Excellent personal service with no sales hassle. Able to book bespoke meetings without waiting in long queues. all finished off with a coffee!

Antwort von Vertu Motors - Toyota Chesterfield
Such a consumer friendly garage - the best Toyota one that I’ve experienced, this is my fifth Toyota car. The general
Manager even came over to introduce himself to me and offered to collect my car for servicing if needed. Also, when there was a small hiccup caused by Toyota not the garage, I had a personal call from one of the managers apologising, who then went above and beyond to sort it out for me. I can thoroughly recommend buying from them as opposed to a larger more corporate garage where I have purchased cars from before. Well done Vertu Toyota Chesterfield!

Antwort von Vertu Motors - Toyota Chesterfield
The showroom team were really friendly and helpful from first phone contact. It was a totally no-pressure experience with lots of advice re model options, price and colours. My test drive was relaxed and allowed me to try every feature of the car at my own pace. Exactly two weeks after ordering, my new car was ready for collection. The sales team went above and beyond to order in some accessories I chose last minute and fit them in time for collection.
Collection day was an amazing experience! They did a 'reveal' of my car, set up the infotainment screen to my phone to use the satnav, and radio stations I liked.
As a nature lover, the sales manager then thanked me for the purchase. I received a thank-you card from the team impregnated with wild flowers to plant in the garden. Lovely touch!
Would highly recommended the Toyota Chesterfield experience.

Antwort von Vertu Motors - Toyota Chesterfield
The Sales Rep, Mandy Ryan, was brilliant, as were all the staff. The whole experience felt special and that you were a valued customer.

Antwort von Vertu Motors - Toyota Chesterfield
The whole experience was great. The staff were welcoming and friendly. When we came to pick up the car we were blown away by the fact that it was covered and a stand with our names on was there. A lovely handover thanks to Mandy, Chesterfield.

Antwort von Vertu Motors - Toyota Chesterfield
Brilliant service all the way for start to finish, Louie did a brilliant job, thankyou,

Antwort von Vertu Motors - Toyota Chesterfield
Excellent service as always from friendly, helpful staff.

Antwort von Vertu Motors - Toyota Chesterfield
We dealt with John Wood at Chesterfield Toyota.
The whole process was simple and a pleasure.
I thoroughly recommend this dealership and John in particular.
Our new Aygo X Hybrid is fantastic too.

Antwort von Vertu Motors - Toyota Chesterfield

Antwort von Vertu Motors - Toyota Chesterfield
Kian our sales person was extremely helpful and efficient explaining everything about the car and the process was easy and enjoyable

Antwort von Vertu Motors - Toyota Chesterfield
Just collected my new Aygo X from Vertu Chesterfield. It is amazing! Hybrid engine, so amazing mpg. Very comfortable and easy to drive.
But the best thing is that the staff are so helpful and considerate. The whole process was quick and easy and I wasn't put under pressure to buy.
I would absolutely recommend Toyota cars and Vertu Chesterfield

Antwort von Vertu Motors - Toyota Chesterfield
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