I always use this dealership because the staff always give 110% to make sure changing my car is totally hassle free and over the years they have become like a family. Nothing is to much trouble in ex... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I cannot stress how helpful and friendly the staff at Vertu Nissan Ilkeston were from start to finish. Despite some hitches they bent over backwards to make things go as smoothly as possible and are c... Mehr ansehen
Unternehmen hat geantwortet
Danielle was very professional and informative about the car. She made feel at ease throughout the process. Thoroughly recommend Vertu
Unternehmen hat geantwortet
From start to finish the process was very straightforward. Got a really good part exchanged on my old car, better than what the on-line quotes from the big companies give you. Sales staff were not pus... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Vertu Motors - Nissan Ilkeston
Vom Unternehmen geschrieben
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktinformationen
Derby Road, DE7 5FH, Ilkeston, Derbyshire, Vereinigtes Königreich
- 0344 659 7276
4.8
Hervorragend
74 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I always use this dealership because…they are the tops
I always use this dealership because the staff always give 110% to make sure changing my car is totally hassle free and over the years they have become like a family.
Nothing is to much trouble in explaining some of the modern technology to me .I am happy to recommend the motobility team to anyone.
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Good morning John,
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that you've continued to choose us over the years and that the team consistently makes changing your car a hassle-free experience.
It's fantastic to know that the Motability team always takes the time to explain the latest technology clearly and ensures you feel supported throughout the process. Your recommendation means a great deal to us, and we truly appreciate your loyalty and kind words.
Kind regards,
Dean
Danielle was very professional and…
Danielle was very professional and informative about the car. She made feel at ease throughout the process. Thoroughly recommend Vertu
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Thank you for your wonderful review. We're delighted to hear that Danielle provided such professional and informative service throughout your experience. It's great to know that she made you feel at ease during the process and helped make everything straightforward and enjoyable.
We truly appreciate your recommendation and will be sure to pass your kind comments on to Danielle.
Kind regards,
Matthew
A fantastic car at the right price
A fantastic car at the right price. And a good price on the 3 year service plan.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Thank you for your great review. We're delighted to hear that you found the perfect car at the right price and were pleased with the value of the 3-year service plan. It's wonderful to know that you had such a positive experience with us.
Kind regards,
Matthew
Very friendly and helpful staff
Very friendly and helpful staff, explained the whole process, showed me how everything worked and were very professional
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Hi there,
Thank you for your fantastic 5-star review!
We’re delighted to hear you found the team friendly, helpful and professional throughout your experience. It’s great to know everything was explained clearly and that you felt supported every step of the way.
We really appreciate your kind feedback and hope to welcome you back again soon.
Kind regards,
Kerry
Great
Great, friendly and efficient team who sold me the car. Very reassuring and helpful.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Good afternoon Lyndon,
Thank you for your kind feedback, it’s great to hear the team were friendly, efficient and helpful throughout your purchase. We’re pleased they made you feel reassured and well looked after from start to finish.
Kind regards,
Dean
A very satisfied customer
A very big thankyou to Lewis from Nissan,Ilkeston for finding the right car for me & to Danielle for her expert knowledge in completing the sale.She is so friendly & smiley.I would recommend Vertu to everyone
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Thank you for your wonderful review.
We are delighted to hear that Lewis helped you find the right car and that Danielle's knowledge and friendly approach made the purchase process such a positive experience. It's great to know that you felt well looked after throughout.
Thank you for your recommendation and for choosing Vertu Nissan Ilkeston. We will be sure to pass your kind comments on to Lewis and Danielle.
Kind regards,
Keith
I cannot stress how helpful and…
I cannot stress how helpful and friendly the staff at Vertu Nissan Ilkeston were from start to finish. Despite some hitches they bent over backwards to make things go as smoothly as possible and are continuing to do so after I received my vehicle.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Hi Darren,
Thank you for taking the time to leave such a fantastic 5-star review. We’re delighted to hear that the team at Nissan Ilkeston provided such helpful and friendly service from start to finish.
While we appreciate that there were a few challenges along the way, it’s wonderful to know that the team went above and beyond to keep things running as smoothly as possible and have continued to support you even after the handover of your vehicle. Providing ongoing care and support is incredibly important to us, so your feedback means a great deal.
Thank you again for your kind words and for choosing Nissan Ilkeston.
Kind regards,
Liza.
Great service and really helpful staff…
Great service and really helpful staff who made the whole experience of buying a very expensive item much less stressful if not a pleasure. My third car from this dealership and I would recommend them to anyone
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Hi Gary,
Thank you for taking the time to leave such a fantastic 5-star review. We’re delighted to hear that the team at Nissan Ilkeston made the experience of purchasing such an important investment feel much less stressful and even enjoyable.
It’s especially wonderful to know that this is your third car from the dealership. Your continued loyalty means a great deal to us and is the highest compliment we could receive. We truly appreciate your recommendation and look forward to welcoming you back in the future.
Kind regards,
Liza.
The sevice from all the staff at nissan…cannot praise these guys enough
The sevice from all the staff at nissan ilkeston was superb,the confident way we were guided through the selling process made the purchase of my nissan ariya was exceptional. Praise must be directed to Danielle Goodwin who helped us along the way effortlessly
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Thank you so much for your kind words! We are so happy to hear that Danielle was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
I’ve always had very good service from…
I’ve always had very good service from all the departments at Nissan Derby Road Ilkeston, and yet again they have given me excellent service. In particular Karl Westley but also all the sales staff are very friendly. Thank you
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Hi there,
Thank you for your fantastic 5-star review!
We're delighted to hear you've continued to receive excellent service from the team at Vertu Nissan Ilkeston. It's especially wonderful to see Karl recognised for his efforts, and we'll be sure to share your kind words with him and the rest of the team.
We really appreciate your continued loyalty and look forward to welcoming you back in the future.
Kind regards,
Kerry
Kept us updated all through
Kept us updated all through. Very helpful when we picked the car up going through everything.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Good morning Susan,
Thank you for your kind feedback, it’s great to hear you were kept updated throughout and that everything was clearly explained when you collected your car.
Kind regards,
Dean
Getting my first car was very exciting…
Getting my first car was very exciting and a bit stressful, however working with Oliver from Skoda Derby was such a delight. Gave me full information and tips on what car to get and what would be suitable for a 19 year old getting her first car. It was a pleasure working with him on this!
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Hi Amal,
Thank you for your lovely feedback.
It’s great to hear Oliver made your first car experience feel exciting and less stressful, and that he gave you clear and helpful advice. Enjoy your first car!
Kind regards,
Danielle
Excellent service
No pressure when selecting car ,knowledgeable,answered all questions.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Thank you so much for taking the time to share this. I’m really pleased to hear you felt no pressure while choosing your car and that all your questions were answered clearly. It’s great to know the experience felt knowledgeable and supportive — that’s exactly what we aim for.
Many thanks,
Chloe
Antwort von Vertu Motors - Nissan Ilkeston
Good afternoon Linda,
Thank you for your review. It’s great to hear you received such good customer service — we really appreciate your feedback.
Kind regards,
Dean
Great staff
Great staff, quick service and my car is just perfect 👌
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Thank you for your lovely feedback. It’s great to hear that the staff were fantastic, the service was quick, and that your car is absolutely perfect.
Many thanks,
Chloe
Great service
Great service, very friendly and informative! My first time getting a car on finance and it was a smooth process!
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Dear Emma,
Thank you for your feedback. We’re delighted to hear your first finance experience was smooth and that you found the service friendly and informative.
Kind regards,
Danielle
Everything explained clearly
Everything explained to me I needed to know. Small issue which was my fault was promptly resolved with a phone call.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Good afternoon Steve,
Thank you for your review. It’s great to hear that everything was clearly explained and that the small issue was resolved promptly with a quick phone call. We really appreciate your feedback.
Kind regards,
Dean
Danielle at Nissan Vertu Ilkeston is fabulous 🖤
I previously bought my car from Nissan Nottingham and definitely didn't get this standard of customer service. I popped into Vertu Ilkeston for the first time as my car finance was due to expire. Danielle was so welcoming from her first initial introduction, she remembers small details and I would highly recommend for great customer service and people skills along with her knowledge as she explained she is quite new to sales and previously from the service department.
I have purchased a Vauxhall Mokka and I absolutely LOVE it, on collection every detail was covered, management introduced themselves with a warm welcome and after care has been great. I would definitely recommend Nissan Vertu to anyone looking for their next car :)
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Thank you so much for taking the time to share such a detailed and thoughtful review.
We’re delighted to hear that your first visit to Vertu Ilkeston was such a positive experience, especially after a less satisfactory one elsewhere. It’s wonderful to know that Danielle made you feel so welcome from the very start and that her attention to detail, people skills, and growing sales knowledge helped make such a strong impression. Her background in our service department is a real asset, and your recognition of her efforts will mean a great deal to her.
Congratulations on your new Vauxhall Mokka — we’re thrilled to hear you absolutely love it! It’s great to know that collection day was thorough, that the management team made you feel warmly welcomed, and that the aftercare has continued to meet your expectations.
Thank you again for your kind recommendation of Nissan Vertu. We truly appreciate your trust and wish you many happy miles in your new car. We look forward to welcoming you back in the future.
Kind regards,
Keith
From start to finish the process was…
From start to finish the process was very straightforward. Got a really good part exchanged on my old car, better than what the on-line quotes from the big companies give you. Sales staff were not pushy, we told them what we wanted/needed and they tailor-made a package suited to our needs and price point. Fantastic range of New and used Nissan’s and some other manufacturers.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Thank you for sharing such detailed feedback about your experience. We’re really pleased to hear that the whole process was straightforward and that you were happy with the part‑exchange value on your old car.
It’s great to know that our sales team listened to your needs, avoided any pressure, and put together a package that suited both your requirements and budget. Offering a strong, transparent valuation and a tailored approach is something we work hard to achieve.
We’re also glad you appreciated the wide range of new and used Nissan models, along with other manufacturers. Thank you again for choosing us and for taking the time to recommend your experience.
Kind regards,
Keith
Very helpful and professional
Very helpful and professional
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Nissan Ilkeston
Thank you for your kind feedback. We’re pleased to hear that you found the service helpful and professional. Providing a positive and straightforward experience for our customers is always our priority, so your comments are greatly appreciated.
Kind regards,
Keith
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.