Purchased car on line from Vertu West Bromwich, so sight unseen. Jon Parker was amazing. Sent me video of car, spent time on phone going through the procedure in great detail including how my part ex... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The salesman that we dealt with was Simon Jewell. Fantastic guy who understood exactly what we wanted from a new (to us) vehicle. Showed us all the features and explained everything clearly and succ... Mehr ansehen
Unternehmen hat geantwortet
I cannot thank Harman from the West Bromwich branch enough, I saw a car i liked online but I'd never drove an automatic before or have any clue about hybrid cars, Harman spent over two hours explainin... Mehr ansehen
Unternehmen hat geantwortet
I have a motability vehicle & had no problems, from first choosing my new car from Vertu, West Bromwich, right through swapping my previous motability vehicle for a new Ford Puma... Lella (motabilit... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Vertu Motors - Ford West Bromwich
Vom Unternehmen geschrieben
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktinformationen
New Swan Lane, B70 0NS, West Bromwich, West Midlands, Vereinigtes Königreich
- 0344 659 0047
4.8
Hervorragend
107 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Lella the mobility assistant was very…
Lella the mobility assistant was very helpful
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Thank you so much for your kind words! We are so happy to hear that Lella was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
Good Experience
Jon was friendly,helpful and reliable in my search for my new car.Nothing was too much trouble.Second car from this branch.Would recommend.
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Thank you so much for your kind words! We are so happy to hear that Jon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Great service
Great dealing with william through all aspects of the deal. He took the time to answer all my questions and made the entire process smooth and stress free.
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Thank you so much for your kind words! We are so happy to hear that William was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Excellent customer service
I cannot thank Harman from the West Bromwich branch enough, I saw a car i liked online but I'd never drove an automatic before or have any clue about hybrid cars, Harman spent over two hours explaining everything and teaching me to drive. He made the whole experience a pleasure. I went on the Monday brought the car Tuesday and had i delivered to me on Thursday had updates in-between and a quick response to any questions I had either by email or phone. Thanks Harman.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Ellie was very helpful
Ellie was very helpful. Made the process simple and helped me with all the apps I needed and explained the car throughly and that I was happy before I drove away with my new car .even another test drive
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Thank you so much for your kind words! We are so happy to hear that Ellie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
What can I say about ford
What can I say about ford? The service and personal touch lella gives to all of her customers is unmatched. She is extremely knowledgeable and so incredibly helpful. Can't recommend enough
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Very pleasent experience
Friendly pleasent staff nothing was too much
Handled everything diligently and professional without making me feel uncomfortable in anyway
Fantastic motability services
6. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Staff friendly helpful
Staff friendly helpful, courtious, and knowledgeable. I am a motability customer and the moterbility rep was wonderful helping me with the change over of vehilcle keeping me informed at each stage , and making it easy to do.
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Mark and Ian are legends
Mark and Ian are legends! Thanks so much for looking after me and helping me find the best deal. The whole process was quick and easy.
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Helpful
Helpful, patient and very knowledgeable. Made the process of having a new car painless. Thank you!
31. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Honesty transparency helpfulness
Honesty transparency helpfulness, from the start to finish of business , with the salesperson ( Harman Kular) in my opinion, being very product knowledgeable, very pleasant easy to speak to and with.There was no pushing or coercion to sell, quite a nice experience.I would recommend anybody to go along and see for themselves
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Excellent service
Whole process felt personal and William the Sales Exec. was excellent and we felt looked after…as always.
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Good afternoon, Michael.
Thank you so much for your kind words! We are so happy to hear that William was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
The staff are always helpful!
The staff are always helpful
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Thank you for taking your time to leave this great review! Kind regards, Selina
Motability Car
Lella, was friendly, polite and very professional. Any questions we had she was happy to answer, she kept us updated on the progress of the car, and was always happy to take our phone calls with any queries that we had. It was a pleasant experience from choosing which car we wanted, through to receiving the car. Lella gave us her time and nothing was too much for her. Thank you so much.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Good afternoon, Caz. Thank you so much for your kind words! We are so happy to hear that Lella was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Very helpful and very pleasant. Lela Harding always gives 100% When we need help with our New motability car 💗
Very helpful and very pleasant lela Harding who deals with the motability part makes you feel very comfortable and gives all information needed glad I can always rely on her when my 3year lease is up 💗
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Good morning, Sylvia. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Great Service at a distance
Jon and others in the team were very helpful in buying a van online, quick to respond to messages and made the whole process very easy.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Thank you so much for your kind words! We are so happy to hear that Jon and the team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Thanks to John Parker West Bromwich for…
Thanks to John Parker West Bromwich for helping me choose my perfect car. I felt so at ease and nothing pushy about buying, I would recommend Vertu to my friends and family xx
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Good afternoon Sarah. Thank you so much for your kind words! We are so happy to hear that John was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Great customer service and all…
Great customer service and all questions answered with confidence and clarity.
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
the whole experience was gr8 from start…
the whole experience was gr8 from start to finish, the salesman will cooke at west bromwich couldnt do enough for us,super
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Thank you so much for your kind words! We are so happy to hear that Will was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Very friendly and informative
29. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford West Bromwich
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
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