Went in to Vertu Ford Stafford looking to purchase a second hand car. We were met by Royston who was very friendly, knowledgable and courteous. He helped me purchase the appropriate vehicle for my req... Mehr ansehen
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Let me start by saying that I hate buying cars. But Darryl at Vertu Stafford took up the challenge of making the entire process as simple and hassle free as possible - and did brilliantly. Easy to w... Mehr ansehen
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Darryl was so helpful as we chose our new car. I had never driven an automatic car before and he patiently explained how to drive the automatic and how the electric, fuel ratio worked. He took tim... Mehr ansehen
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We approached Vertu Stafford with regards to a Motability car. Damian Boote their specialist was very friendly, knowledgeable and efficient. He arranged a test drive for us and as we liked the car we... Mehr ansehen
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Unternehmensdetails
Über Vertu Motors - Ford Stafford
Vom Unternehmen geschrieben
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktinformationen
Stone Road, ST16 2RA, Stafford, Stafforshire, Vereinigtes Königreich
- 0344 659 0042
4.4
Hervorragend
41 Bewertungen
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Excellent.
Went in to Vertu Ford Stafford looking to purchase a second hand car. We were met by Royston who was very friendly, knowledgable and courteous. He helped me purchase the appropriate vehicle for my requirements. During the discussions and working out the figures the team of Royston, Nathan and Pete all bent over backwards to accommodate and meet my financial parameters. A very friendly team and the whole process was stress free. Excellent communication during the whole process. Well done lads.
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Thank you for your fantastic review. We're delighted to hear that Royston provided such a friendly, knowledgeable, and courteous service while helping you find the right vehicle for your needs. It's also great to know that Royston, Nathan, and Pete worked hard to accommodate your financial requirements and made the entire process stress-free.
We truly appreciate your kind words about the team's communication and customer service, and we'll be sure to pass on your feedback.
Kind regards,
Matthew
Ask for Darryl...
Let me start by saying that I hate buying cars. But Darryl at Vertu Stafford took up the challenge of making the entire process as simple and hassle free as possible - and did brilliantly. Easy to work with, listened well and not only found me the right car for my budget, but one that was actually better than I'd expected.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Hi Fiona,
Thank you for taking the time to leave us such a fantastic 5-star review.
We're delighted to hear that Darryl was able to turn an experience you don't usually enjoy into such a positive one. Buying a car should be as simple and stress-free as possible, so it's wonderful to know that Darryl listened carefully to your needs and worked hard to make the entire process straightforward and hassle-free.
It's especially pleasing to hear that he not only found a vehicle that suited your budget but also exceeded your expectations. Providing honest advice and helping customers find the right car for their individual needs is exactly what we strive for.
Thank you again for your kind feedback. We'll be sure to pass your comments on to Darryl, who will be delighted to hear how much you appreciated his support and expertise.
We hope you enjoy many happy miles in your new car and thank you for choosing Ford Stafford.
Kind regards,
Liza.
From start to finish couldnt fault the…
From start to finish couldnt fault the staff. Went out of their way to find us the car we were after. Nothing was too much trouble.
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Good afternoon Sandra,
Thank you for your wonderful feedback, it’s fantastic to hear the team went above and beyond to find the right car for you. We’re delighted the whole experience was so positive from start to finish and that nothing was too much trouble. Thank you for taking the time to share your experience.
Kind regards,
Dean
I only went for a browse and ended up with a gorgeous car
I was thinking of upgrading my car at some point in the near future so I just went for a browse . As soon as I walked into the showroom in Stafford Nathen who was one of the managers came to me and asked how he could help. He took me outside to show me how to scan the barcodes on the vehicles which was new to me because the cars used to display the prices. He asked me what I was looking for and he took me round to show me what he had . He was so nice and helpful and explained everything to me . Anyway I ordered a nice new car from one of the other branches in Redditch and the next day it arrived, Nathan got it ready for me just after lunch . I'm really pleased with the car and Nathen and all the staff were absolutely brilliant . I would highly recommend vertu in Stafford.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Thank you so much for your kind words! We are so happy to hear that Nathen was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Friendly, knowledgeable and efficient
We approached Vertu Stafford with regards to a Motability car. Damian Boote their specialist was very friendly, knowledgeable and efficient. He arranged a test drive for us and as we liked the car we placed an order immediately. We were keppt informed with progress and the handover of our previous car and the new one was very efficiently done with minimal fuss.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Thank you for your great review.
We're delighted to hear that you had such a positive experience with our Motability service at Vertu Stafford. It's wonderful to know that the process was friendly, informative and efficient from the test drive through to the handover, and that you were kept updated throughout.
We appreciate your feedback and hope you enjoy your new car.
Many thanks,
Chloe
Darryl was so helpful as we chose our…
Darryl was so helpful as we chose our new car. I had never driven an automatic car before and he patiently explained how to drive the automatic and how the electric, fuel ratio worked. He took time to show me all the ford instrument cluster and the different modes of driving. After the initial figures were calculated he left us to think it over without being pushy.
Darryl also explained tne extended warranty which we wanted and the service payment plan.
I would not hesitate to recommend Darryl or the Vertu business standards.
Thank you Darryl for your help
Mike and Sharon Calvert
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Thank you for your wonderful feedback, Mike and Sharon.
We’re delighted to hear that Darryl provided such helpful and patient support while you chose your new car. It’s great to know that he took the time to explain driving an automatic vehicle, how the electric and fuel systems work, and guided you through all the features and driving modes to help build your confidence.
We’re also pleased that Darryl gave you the space to make your decision without any pressure and clearly explained the extended warranty and service plan options.
Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to Darryl. Thank you for choosing Vertu, and we hope you enjoy your new car.
Kind regards,
Matthew
Annoyed and disappointed!
I am very, very disappointed with this garage. My daughter was looking for a new car and we saw one that we thought would have suited her, so called up to make an appointment to view it, and left a holding deposit. Our appointment was at 9.30am the next morning so we travelled there; an hours drive from where i live. On the way there we had a telephone call 10 mins before we were due to arrive which we couldn't answer as we were using our phone for the Sat nav. Anyway, on arrival my daughter, her partner and I went into the sales team for our appointment only to he told that they were removing the car from sale as they didn't have the V5 document from the old owner so were unable to tax the vehicle!! Although the gentleman we spoke to was very apologetic, we were bitterly disappointed and annoyed that we'd had our time wasted! Why on earth would you advertise a vehicle for sale when all the paperwork wasn't in order! This garage has apparently won awards, but I think this shows complete unprofessionalism. To add insult to injury my daughter then had to phone several times to request her holding deposit back. I cannot comment on the quality of the vehicles and after sales service for this garage but our first interactions do not show it in a good light!
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Hi Amanda,
Thank you for taking the time to leave your feedback. I am sorry to hear about your experience and the disappointment caused to both you and your daughter.
The vehicle had been sourced from another dealership with assurances that the V5 document would follow imminently. Unfortunately, when it became clear that this would not be the case, we had no option but to remove the vehicle from sale, as we could not legally proceed with taxing and registering it for a customer.
I appreciate that this was frustrating, particularly given the distance you travelled to view the vehicle, and I sincerely apologise for the inconvenience caused. However, this situation arose from documentation issues outside of our control, and whilst we understand your disappointment, we do not feel it reflects on the professionalism or standards of service we strive to provide.
We would, however, welcome the opportunity to assist your daughter in finding a suitable alternative vehicle from our extensive network of stock across the group. If you would like to discuss this further, please contact the dealership directly and we will be happy to help.
Kind regards,
Alexander Mather
General Manager
Vertu Ford Stafford
Very easy communication
Very easy communication , smooth handover , really pleased
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Thank you for your wonderful review.
We are delighted to hear that the communication was easy and that the handover process went smoothly. It's fantastic to know that you were so pleased with your experience.
Thank you for choosing Vertu Motors. We appreciate your feedback and hope you enjoy your new vehicle.
Kind regards,
Keith
Our Puma & Pete Squire's attention to detail
recently bought a puma .. really good car .. Pete Squire (Sales Manager) went the extra mile (twice) to sort out a couple of initial niggles. Pete deserves a pat on the back for that and is why we're giving them a 5-star rating. Mark & Lesley
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Hi Mark & Lesley,
Thank you for your review. We're delighted to hear you're enjoying your Puma and that Pete went the extra mile to resolve the initial niggles. Providing great support after the sale is just as important to us, so it's wonderful to know Pete's attention to detail made such a positive difference.
We'll be sure to pass on your kind comments to him. Thank you for the 5 star rating.
Kind regards,
Danielle
New car purchase
Dealt with Andy in sales when buying a new car. He was really helpful throughout the buying process and afterwards. Also had interaction with other members of sales and service staff including Nathan & Matt all very helpful.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Good afternoon Susan,
Thank you for your lovely feedback, it’s great to hear Andy provided such helpful support throughout your purchase and beyond. We’re also pleased that Nathan, Matt and the wider team were able to make your experience such a positive one.
Kind regards,
Dean
Friendly helpful staff.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Thank you for your feedback. We’re delighted to hear that you found the team friendly, helpful and polite throughout your experience.
Kind regards,
Matthew
Friendly staff towards the customer
Friendly staff towards the customer, happy to answer questions and willing to help one another.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Thank you for taking the time to leave such a thoughtful review. It’s great to hear that our staff made you feel welcomed and supported throughout your visit. Being friendly, helpful, and ready to answer any questions is exactly the standard we aim for, and it’s lovely to know that came across so clearly.
Many thanks,
Chloe
Awful service awful customer service
When I ordered my new car I specifically asked for active cruise control package, car arrived, never seen the car until I sat in it 26th June, drove away and noticed it wasn’t working, when I called to ask, got told by Nathan that it wasn’t added. Awful customer service support, I felt like all they wanted was a sale, got called a lier by the branch manager, I shall never go to ford Stafford ever again and I’ll pass this onto my friends to the tell them to stay away from Stafford. Also I shall be putting a complaint in regarding how I’ve been left.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Thank you for your feedback, Sheena. We will carry out a full review of the order, including all documentation completed at the point of sale, to ensure everything has been processed correctly and in line with our procedures. I will be in touch in due course.
Kind regards
Alex Mather
General Manager
Vertu Ford Stafford
Fabulous service
I am thrilled to bits with my new car and appreciate the efforts, time and level of professionalism of Josh and the team to help me find it.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Thank you for your wonderful feedback. We’re delighted to hear how thrilled you are with your new car and that Josh and the team provided such a professional and supportive experience.
I’ll be sure to pass on your kind words.
Kind regards,
Matthew
New Car First class service from start to…
First class service from start to finish special thank you to Callum Breeze
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Hi Kate,
Thank you so much for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you received first‑class service from start to finish at Vertu Ford Stafford.
A special thank you for highlighting Callum Breeze — we’ll be sure to pass on your kind words, which will mean a great deal to him.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.
Excellent customer service from Darryl…
Excellent customer service from Darryl Mole at Vertu Motors - Ford Stafford.
Kept informed throughout the process, loving the car and the deal. Thank you
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Hi there,
Thank you for your excellent feedback. We're delighted to hear that Darryl Mole at Vertu Motors Ford Stafford provided such great customer service and kept you well informed throughout the process. It’s wonderful to know that you’re loving both the car and the deal. Your kind words will mean a lot to Darryl and the team.
Kind regards
Dawn
Impressed with Stafforf Ford Vertu
I was really impressed with the guys at Vertu Ford in Stafford. They listened to my requirements, offered me advice and they went out of their way to find me a Jeep Avenger... it was delivered to the Stafford branch as it was in a different part of the country. Really impressed with the service I received, nothing was too much trouble. Would most definitely recommend. Thank you.
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Good morning Lisa,
Thank you for such a lovely review. We’re really pleased to hear you were impressed with the team at Vertu Ford Stafford and that they took the time to listen to what you were looking for and offer helpful advice. It’s great to know they were able to source the Jeep Avenger for you and have it delivered from elsewhere in the country, making the whole process as smooth as possible.
We really appreciate your recommendation and your kind words about the service you received.
Kind regards,
Dean
Recently bought a fiesta from Vertu…
Recently bought a fiesta from Vertu Stafford, amazing service and a big mention to Daryl. He was great, professional and made the whole process as smooth as possible. He’s a credit to the dealership and couldn’t fault the service.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Hi Kieran
Thank you for your fantastic feedback. We're delighted to hear that you had such an amazing experience purchasing your Fiesta from Vertu Stafford. A special thank you for mentioning Daryl — it’s great to know he was professional and made the whole process as smooth as possible. He truly is a credit to the dealership, and your kind words will mean a lot to him and the team.
We really appreciate you taking the time to share your experience.
Kind regards
Dawn
Good quality used vehicles
Good quality used vehicles, No hassle approach to purchasing.
Sales staff, polite, very informative, covering all aspects of purchasing process.
Ease of collection and final vehicle handover.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Good morning,
Thank you for your feedback. I’m really pleased to hear you were happy with the quality of our used vehicles and that the purchasing process felt straightforward and hassle-free. It’s great to know the team were polite and informative throughout, and that collection and handover were smooth and easy. We really appreciate your recommendation.
Kind regards,
Dean
I recently picked up my new Ford Puma…
I recently picked up my new Ford Puma from Ford Stafford and couldn’t be happier with the whole experience. From start to finish, everything was smooth, straightforward, and genuinely enjoyable.
A big thank you to Nathan and Kieran, who were both fantastic throughout. They were friendly, knowledgeable, and kept me well informed at every stage without any pressure. It really made a difference dealing with people who clearly care about customer service.
The car itself is brilliant and exactly what I was looking for. I’d highly recommend Ford Stafford to anyone considering a new car, and especially Nathan and Kieran for making the process so easy.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Vertu Motors - Ford Stafford
Dear Jake,
Thank you for taking the time to share such a positive review. We’re delighted to hear that your experience purchasing your new Ford Puma from Ford Stafford was smooth, straightforward, and enjoyable from start to finish.
Your kind comments about Nathan and Kieran are very much appreciated. It’s great to know they provided friendly, knowledgeable, and pressure‑free support while keeping you informed at every stage — customer care is something we take great pride in.
We’re also pleased to hear how happy you are with your new car. Thank you for your recommendation, and we wish you many enjoyable miles ahead.
Kind regards,
Liza
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