Many thanks to Steve Brown at BMW Motorrad Sunderland for easing me onto a new bike. The whole process was very smooth and efficient. No pressure, but straight forward honest answers to all my quest... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Michael in Motorcycle Sales made my experience in purchasing a Honda GB350S very easy. Luckily they had a used bike for sale which I was offered a test ride which I accepted. I ordered a new bike whic... Mehr ansehen
Unternehmen hat geantwortet
Purchased my first bike from Vertu Honda Stockton store. Absolutely love the bike and the service was top quality. Curtis was really helpful and brilliant throughout the purchase of my bike! Everythin... Mehr ansehen
Unternehmen hat geantwortet
Just collected my used BMW R1250 GS from Vertu Exeter and the service was excellent. Tom kept me informed throughout the whole sales process and it was a pleasure to deal with them.
Unternehmen hat geantwortet
Unternehmensdetails
Über vertumotorcycles.com
Vom Unternehmen geschrieben
At Vertu Motorcycles we have a fantastic selection of quality new and used motorcycles for sale from some of the world’s leading bike manufacturers.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Our expert team are committed to making the process of buying a motorcycle as simple as possible. With a wealth of knowledge, our sales team will be on hand to help answer any questions that you may have, with transparent advice – whether you visit your local dealership or choose to buy online.
Plus, we don’t just sell motorcycles – we can help you look after them too! Our team of highly skilled technicians can take care of all MOT, servicing and repairs work at our specialist workshops that are equipped with the latest technology and tools.
We also provide a professional helmet fitting service and have a range of accessories for all motorbike makes and models.
As part of our commitment to you, we will be there every step of the journey – from initial interest to after purchase you will benefit from help and advice from our expert team.
If you are looking for a new or used motorcycle, or motorcycle MOT testing, servicing or repairs then get in touch today to see how we can help. You can contact your local dealership, or browse online.
Kontaktinformationen
Vereinigtes Königreich
- 0330 017 7536
- customerservices@vertumotorcycles.co.uk
- vertumotorcycles.com
4.8
Hervorragend
281 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
Excellent service, friendly & professional including delivery
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Hi John,
Thank you for your fantastic 5-star review! We’re delighted to hear you received excellent service from the team at Vertu BMW Motorrad Shipley.
It’s great to know that everything was friendly, professional and included a smooth delivery experience. Your kind feedback is really appreciated and will mean a lot to the team.
Thank you for taking the time to share your experience.
Kind regards,
Kerry
The team at Honda were fantastic from…
The team at Honda were fantastic from the moment I walked in the door. Adam was helpfully and knowledgeable and helped me find the perfect bike.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Good afternoon Jonny,
Thank you for your review. It’s great to hear the team made such a positive impression from the moment you arrived, and that Adam’s helpful and knowledgeable approach helped you find the perfect bike.
Kind regards,
Dean
Brilliant service from start to finish…
Brilliant service from start to finish mr Steven brown couldn’t do enough for me would highly recommend love my bmw r 1250 te exclusive
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Good afternoon Geoffrey,
Thank you for your review. It’s fantastic to hear you received brilliant service from start to finish and that Steven went above and beyond to support you. We’re delighted you love your BMW R 1250 TE Exclusive — it sounds like a great choice.
Kind regards,
Dean
Great buying experience
What a great experience buying a bike from Vertu Honda, Stockton. The service and attention from my initial enquiry to collecting the bike was second to none. Kenn and Chris were friendly, helpful and supportive throughout the process. I had spotted the bike I wanted, and I was able to specify a couple of additional requirements, which were addressed to my total satisfaction. I had to travel over two hours to collect the bike, so everything needed to be just right when I got there. I was absolutely satisfied with the whole buying experience and would wholeheartedly recommend buying your new or used bike from these guys. Oh, and to top it off, I collected the bike on 'free butty' day!
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Good afternoon,
Thank you for your fantastic review. It’s great to hear that your experience was so positive from initial enquiry through to collection, and that Kenn and Chris were friendly, helpful, and supportive throughout. Making sure everything was just right — especially with the distance you had to travel — is so important, and we’re delighted everything met your expectations.
And picking up your bike on ‘free butty’ day sounds like a great bonus too!
Kind regards,
Dean
Vertu Grantham
Dave Atkin at Vertu Grantham was helpful, efficient, friendly and accommodating. Thank you, Dave, very much appreciated.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Good afternoon Chris,
Thank you for your review. It’s great to hear that Dave was so helpful, efficient, friendly, and accommodating throughout your visit — your kind feedback will be very much appreciated by him and the team.
Kind regards,
Dean
Collected my new F800GS from Vertu…
Collected my new F800GS from Vertu Shipley yesterday. I was dealt with by Oliver who was excellent throughout. He went through all the stages professionally and thoroughly. His demo of the new bike was very good. The two people I dealt with regarding the purchase were very helpful in getting me the package I wanted. Not at all pushy, unlike Car Sales. A very professional, friendly top quality service throughout. Thanks to all at Shipley
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Good afternoon,
Thank you for your review. It’s great to hear that Oliver provided such a thorough and professional experience, taking the time to explain everything clearly and deliver a detailed demo of your new F800GS. We’re also pleased the wider team helped put together the right package for you in a friendly, pressure‑free way. Your kind feedback about the service at Shipley is really appreciated.
Kind regards,
Dean
Top draw!!…
Had a perfect experience of Vertu Stockton. Attentive and supportive throughout and excellent customer service. Shout out to Luke, who was top draw throughout.
Many thanks
9. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Thank you for your kind feedback. We’re delighted to hear that you had a perfect experience at Vertu Stockton and felt well supported throughout. It’s especially great to know that Luke provided top‑class service and made such a positive impression. Your comments are very much appreciated and will be shared with the team.
Kind regards,
Matthew
Just bought an F 900r from Vertu…
Just bought an F 900r from Vertu Shipley. Amazingly it was a smooth experience considering there was only one sales person in, the day I did the deal. The staff do a great job considering the pressure they are working under.
I had a great hangmdover from Rick. Unfortunately one of the only members of staff left from the Alan Jeffries dynasty.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Hi Steve,
Thank you for taking the time to leave your review and for sharing such detailed feedback about your experience with Vertu BMW Motorrad Shipley.
We’re really pleased to hear that your purchase of the F 900 R was smooth, especially given the pressures the team were working under on the day. Your understanding and recognition of the staff’s efforts truly means a lot. It’s great to know that Rick provided you with a memorable and thorough handover — your kind words will certainly be passed on to him.
We appreciate your honest comments and are grateful for your support. Thank you again for choosing Vertu Motorcycles, and we wish you many enjoyable rides on your new bike.
Kind regards,
Liza.
Bought a 1300GS from Rob Fleming
Bought a 1300GS from Rob Fleming , he and sales manager Mark did a great job to get me the best deal
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Good afternoon Gary,
Thank you for your feedback. It’s great to hear that Rob and Mark worked hard to secure you the best possible deal on your 1300GS. We’re really pleased you were well looked after and appreciate you taking the time to share your experience.
Kind regards,
Dean
great staff
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Hi Charles
Thank you for your lovely feedback. We're really pleased to hear you found the staff great — your comments are truly appreciated.
Kind regards
Dawn
Excellent service will use again…
Excellent service will use again helpfull staff
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Hi David,
Thank you for taking the time to leave your review. We’re really pleased to hear that you received excellent service from the team at Vertu Honda Bikes Stockton and that you found the staff helpful.
Your feedback is truly appreciated, and we’re delighted to know you’d be happy to use us again. If there’s anything we can assist you with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Great customer service from Dan
Great customer service from Dan. Thank you for your help😊
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Hi
Thank you for your lovely feedback. We’re really pleased to hear that Dan provided you with great customer service and was able to help you so well. Your kind words are truly appreciated 😊
Kind regards
Dawn
Excellent customer service and…
Excellent customer service and communication. Answered all questions,and wasn't pressured into a purchase. I had visited in the past and took my wife along too so that she could try out the pillion setup. Have now done three hundred miles, eighty of these with my wife who finds it very comfy. So all good.
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Thank you for sharing your feedback. It’s great to hear that you received excellent customer service and clear communication throughout your experience. It’s also wonderful that you never felt pressured and had the chance to return with your wife to make sure everything was right for both of you. Knowing that you’ve already enjoyed three hundred miles — with your wife finding the pillion seat so comfortable — is fantastic to hear.
Many thanks,
Chloe
Outstanding Service & buying experience
I recently purchased a brand new BMW R1300 GS from Vertu BMW Shipley, and I can honestly say it was the best motorcycle buying experience I’ve had in over 20 years of riding.
Having owned bikes from brands like Ducati, Aprilia, and KTM, I’ve dealt with plenty of dealerships over the years—but this experience stood out for all the right reasons. A huge part of that was down to Oli Wetheril, who handled my order from start to finish.
Oli was exceptional throughout the entire process—knowledgeable, enthusiastic, and genuinely engaging. He took the time to walk me through every detail of the R1300 GS, answered all my questions with confidence, and made sure I felt completely comfortable with my purchase. Nothing ever felt rushed or transactional; instead, it felt like dealing with someone who truly cares about both the product and the customer experience.
From initial enquiry through to delivery, everything was smooth, transparent, and professionally handled. The level of communication was excellent, and I was kept informed at every stage.
It’s not often you come away from a dealership feeling this satisfied, but Vertu BMW Shipley—and especially Oli—set a very high standard. I wouldn’t hesitate to recommend them to anyone considering a new BMW motorcycle.
An outstanding experience from start to finish.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Good afternoon Nick,
Thank you for such a detailed and thoughtful review. I’m really pleased to hear that your experience at Vertu BMW Motorrad Shipley stood out as the best you’ve had in over 20 years of riding. It’s great to know that Oli provided such knowledgeable, enthusiastic and genuinely engaging support throughout, taking the time to explain every detail and ensuring you felt completely comfortable at every stage.
It’s also excellent to hear that the process felt smooth, transparent and well communicated from enquiry through to delivery, and that you’re so satisfied with your new BMW R1300 GS.
Thank you for your strong recommendation and for taking the time to share such positive feedback.
Kind regards,
Dean
Truly professional service,pleasure to…
Truly professional service,pleasure to do business with. No complaints and love the bike.
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Good afternoon Michael,
Thank you for your feedback. I’m really pleased to hear you received a truly professional service and that it was a pleasure doing business with the team. It’s great to know you’re loving the bike too.
Kind regards,
Dean
I recently purchased a new motorbike…
I recently purchased a new motorbike from Honda and had a great experience from start to finish. Michael was extremely helpful, knowledgeable, and made the whole process smooth and straightforward. He took the time to answer all my questions and ensured I was completely happy with my choice. Excellent customer service—highly recommended.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Hi Lee
Thank you for your lovely feedback. We're delighted to hear that your experience purchasing your new motorbike from Honda was so positive from start to finish. It’s great to know that Michael was extremely helpful and knowledgeable, taking the time to answer all your questions and ensuring the whole process was smooth and straightforward.
We’re really pleased that you felt confident and happy with your choice, and your kind words about the excellent customer service are truly appreciated. Thank you for your recommendation.
Kind regards
Dawn
Very friendly staff easy to deal with
Very friendly staff easy to deal with. Happy with my bike.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Good afternoon Eligiusz,
Thank you for your review. It’s great to hear the team were friendly and easy to deal with, and that you’re happy with your bike.
Kind regards,
Dean
Bought a new F900r sport from BMW…
Bought a new F900r sport from BMW Motorrad Rotherham.
Smooth transaction from start to finish.
Nothing is too much trouble.
Special thanks to Mikey for all his help.
Would definitely recommend BMW Rotherham.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Hi Darren
Thank you for your lovely feedback. We're delighted to hear that purchasing your new F900R Sport from BMW Motorrad Rotherham was such a smooth experience from start to finish. It’s great to know nothing was too much trouble, and a special thank you for recognising Mikey — he’ll be really pleased to hear your kind words.
We truly appreciate your recommendation and hope you enjoy every ride on your new bike.
Kind regards
Dawn
Great service a good deal on my px well…
Great service a good deal on my px well done Steve Brown
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Thank you for your feedback. We’re delighted to hear that you received great service and a good deal on your part exchange. Steve Brown will be especially pleased to know his efforts made such a positive impression — your kind comments are very much appreciated.
Kind regards,
Matthew
I’ve bought several bikes from Steve…
I’ve bought several bikes from Steve now. Would recommend him to anyone, works with you to get the deal you’re after, or will be straight with you if it’s not going to happen.
First class start to pick up.
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von vertumotorcycles.com
Thank you for your kind feedback. We’re delighted to hear that you’ve had consistently positive experiences purchasing bikes with Steve and that his honest, straight‑talking approach and commitment to getting the right deal have made such a difference. It’s great to know the service has been first‑class from start to collection, and your recommendation is very much appreciated.
Kind regards,
Matthew
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.