Venicelink Bewertungen 

We booked a taxi for June 19th at 02:00 from Marco Polo Airport to Locanda Ca’ del Brocchi and prepaid €170.

The taxi never showed up. When we arrived at Venice Airport at night, we called the company. They answered once, but as soon as they understood the situation, they stopped answering our calls.

We were left stranded at the airport with two small children.

The following day, we contacted the police, who then reached out to the company to clarify the situation.

We were informed that a refund would be issued; however, two weeks later we still have not received any reimbursement.

This experience raises serious concerns about the reliability of Venicelink and their handling of prepaid bookings.

We expect immediate action and a full refund without further delay.

I had a return private transfer from Venice Airport to the San Clemente booked for April. I had to cancel the outward transfer but was reassured that,in line with their t&Cs I would be refunded for that part of the transfer. Over two months later and despite many emails they still haven't processed the refund.

Dårlig service, overholder ikke ventetiden i lufthaven, samt tager det længere tid med delt taxa end det offentlige transport, og taxaen var så stoppet at vi sad på nakken af hinanden,da vi skulle fra hotellet og til lufthavnen, skulle vi afhentes 3,5 time før vi skulle være i lufthaven, da vi aflyse denne med hjælp fra vores hotel, fik vi ikke refunderet vores penge som lovet. dette gør vi aldrig mere.