Vela Survey Bewertungen 

521
•
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We've had an excellent experience. Smart Home Surveys are very responsive, communication is easy, fast, and clear as is the interface for receiving quotes, scheduling survey, and final reports. The su... Mehr ansehen

Bewertet mit 5 von 5 Sternen

An amazing service from Kirsten! Avery detailed survey but an even better phone call after where she went into lots of detail (even recommended a reorganisation of a bedroom - well beyond the scope o... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

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Vom Unternehmen geschrieben

Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

521 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4.9

Alle Bewertungen

(521)

45 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Helpful, prompt and thorough

I have done a number of Hombuyer surveys with SmartHome Surveys and they are great. Adam is so very helpful. The reports are clear and use a helpful traffic light system. Surveyor advice from Alex and Max has been very useful and they go out of their way to assist.
I would recommend.

20. März 2024
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

It's always a pleasure to welcome back returning customers, thanks for writing such a nice review. Adam

Bewertet mit 5 von 5 Sternen

Level 2 Survey

We had a level 2 survey completed by Joe A. The report was thorough clear; Joe was also really helpful on the follow up call. The cost was very reasonable.

22. März 2024
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thanks Alex, I'm glad things went well. Adam

Bewertet mit 5 von 5 Sternen

Adam's customer service 10/10!!

Adam's customer service 10/10!!

From the initial conversation, I knew SmartHomes was the right surveyors to do the task.

Adam showed a genuine interest, provided thorough explanation of the nuances between the residential reports and provided a recommendation.

The Level 2 inspection was completed a week earlier than expected and the detailed report was completed within 3 Business Days.

This is the best service I have received in YEARS!

I will most definitely recommend SmartHome Surveys and reuse their service again.

18. März 2024
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thank you Natalie for such a kind review, Adam

Bewertet mit 5 von 5 Sternen

Great experience start to finish!

From start to finish Joe was super helpful with everything, we got a level three report on a very old property was very important to us we had all the details and everything was looked at throughly. Really great advice afterwards and went through all of my questions, no matter how silly! Loved the client space on their website as well made everything really easy and simple. As a first time buyer all of these things are super scary but was made so much better by how in depth and support they were! Thanks again!

6. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Honesty

Honesty, a rare quality nowadays.
I have contacted Smart Home Surveys as a first time buyer and I was surprised to find an honest advice from Adam, who after listened patiently my situation, did not hesitate to explain that what I really needed it was a gas engineer.
Thank you very much Adam, your honest advice makes you a trusted professional!

5. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very efficient and helpful

Smart Home Surveys were incredibly efficient and we were most grateful to Joe, in particular, for being so helpful. He explained the findings of our survey very clearly and helped us to determine on our next steps moving forward. As first time buyers, we really appreciated this.

16. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Smarthome surveys did a great job with our level 3 buildings survey. We are first time buyers and were looking at purchasing a doer-upper, but weren't sure of the level of work needed. The survey revealed extensive damp issues and the need for a new roof amongst other issues. Dan was very honest, thorough and generous with his time when we discussed this with him after we'd read his report.
The survey and excellent service was pivotal in us making the decision to walk away and save making a very expensive mistake.
Adam was also wonderful in answering my (many) questions and keeping us informed each step of the way. We will definitely be returning to them for any future possible purchases.

1. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Joe Allen-Alldus

Joe Allen - Alldus did a survey on the house we are buying and we couldn't recommend him more highly. He wrote a very detailed report and was so helpful when we phoned with queries. He is very knowledgeable and nothing is too much trouble. Excellent service

21. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Look no further as a first time buyer!

I had a great experience with Smart Home Surveys. As a first time buyer I was guided through the report post survey and really impressed with the attention to detail Joe was able to offer. He helped us through the process and I will be recommending Smart Surveys to my friends and family!

4. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

We recently engaged Smart Home Surveys and Alex was thorough and efficient even sourcing a drill from a nearby construction site when we did not have one to make sure he completed his review. He was also very helpful in answering our follow up questions. We have been very pleased with this service.

16. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This is the second time I used Smart…

This is the second time I used Smart Home Surveys - I was impressed with how quickly and thorough they were with both sets of reports. When we had questions and an urgent issue, they got back to us during the weekend and resolved the issue very quickly. Will definitely be recommending Smart Home Surveys to my peers.

28. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service and quality survey

The whole process was seamless end to end. Adam booked us a Level 3 survey for a property and was very helpful.

Joe Allen-Aldus was our surveyor and promptly sent over a detailed report. He was also more than happy to answer any follow-up questions and was delightfully helpful

18. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service

Our experience with Alex Lynch Smart Home Surveys was exceptional from start to finish. Alex's promptness, professionalism, and thoroughness in explaining the survey report made us feel well-prepared to assess the property we were considering for purchase. His friendly and warm approach made the process enjoyable, and he even helped us streamline communication with contractors and our solicitord. We wholeheartedly recommend Alex and Smart Home Surveys to others - their expertise and dedication are truly commendable.

20. September 2023
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thank you for a great review, I'm glad we were able to help. Adam

Bewertet mit 5 von 5 Sternen

Very good service

I am not at all technical, but I managed to book the survey online and it was all arranged and done in less than a week. The survey was very thorough and I would certainly recommend Smart Home Surveys.

16. August 2023
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

I'm glad you found our booking system easy to use and the survey useful. Adam

Bewertet mit 5 von 5 Sternen

Brilliant!

As first time buyers, we were nervous selecting a surveyor but would absolutely recommend Joe. He was fantastic and was so helpful with our follow up questions to really put our minds at ease. Would not hesitate to use Joe again - top service and thank you so much!!

26. August 2023
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thank you for such a great review. Adam

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