Vela Survey Bewertungen 

522
•
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We needed a valuation on our property urgently, and even though we got in touch a month after they'd completed our survey, they provided it for free and turned it around the same day. Adam Pritchard w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Smart Home Surveys have been great to work with and have always responded very quickly to our requests and provided very useful recommendations for our next steps. They have been very flexible in meet... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Thank you so much for such a thorough survey! These are definitely the surveyors to use to make sure all potential problems are detected. The team are extremely friendly and they moved extremely... Mehr ansehen

Bewertet mit 5 von 5 Sternen

An amazing service from Kirsten! Avery detailed survey but an even better phone call after where she went into lots of detail (even recommended a reorganisation of a bedroom - well beyond the scope o... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geprüfter Sachverständiger
  2. auch in
  3. Immobilienberater
  4. Immobiliensachverständiger

Vom Unternehmen geschrieben

Vela Survey is an independent residential surveying and property advisory practice, providing expert RICS home surveys, property valuations, snagging reports, and party wall expertise, across London and the surrounding areas. Formerly Smart Home Surveys, we combine extensive local knowledge, professional expertise and a client-focused approach to help homebuyers and owners make informed property decisions with confidence. From Level 2 and Level 3 Home Surveys to market valuations and specialist property advice, our aim is to deliver clear, reliable guidance and outstanding customer service at every stage.


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

522 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.9

Alle Bewertungen

(522)

46 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great report

A very quick turnaround and in depth survey gave us the confidence we needed to proceed with our purchase. Would recommend.

6. September 2022
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thank you Marcus for such a great review. Adam

Bewertet mit 5 von 5 Sternen

Smart Home Surveys were really amazing

Smart Home Surveys were really amazing. The survey was thorough, helpful and very insightful and the extras of the colored photos and 3D virtual tour were fantastic. The main differentiator was their outstanding customer service. Not only were they very responsive and timely, but I felt like I had a trusted advisor to ask questions. As a first time home buyer, this was key for me and why I would recommend Smart Home Surveys to friends and family. Hopefully I won't need to be buying another home any time soon, but if I do, I will be using Smart Home Surveys as my surveyors.

1. September 2022
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thanks Payal for such a thorough review, Adam

Bewertet mit 5 von 5 Sternen

Super professional and timely

Super professional and timely, very quick to arrange and execute the survey, not only that but they helped out with many questions after the survey was completed which proved invaluable when putting in an offer on a property!

31. August 2022
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thanks very much Max, I'm glad we were able to help, Adam

Bewertet mit 5 von 5 Sternen

Joe/Adam Smart Home Surveys

Joe and Adam are amazing. Slick, professional and personable right through the entire survey process. Detailed and comprehensive, the report was exceptional.

25. August 2022
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thank you so much for such a great review, Adam.

Bewertet mit 5 von 5 Sternen

Excellent service!

Excellent service. Alex conducted a quality survey report and was a great support throughout, giving insights and explaining areas of concern. The survey was concise and easy to understand. I opted for photos to be included within the report and I’m glad I did because they demonstrated areas that need attention and I found this to be very useful. Prompt and professional, I fully recommend Smart Home Surveys.

25. August 2022
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thanks for a lovely review Jeyda - it's been a pleasure working with you, Adam

Bewertet mit 5 von 5 Sternen

really comprehensive report

really comprehensive report, very responsive and very helpful, thank you

12. August 2022
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Dana, thanks for a lovely review. Adam

Bewertet mit 5 von 5 Sternen

Transparent, efficient and reliable

Explained the process fully, easy to use platform, arranged the survey quickly and was at hand for any questions. Excellent service. Highly recommend

10. August 2022
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thank you Adam, it was a pleasure. Adam

Bewertet mit 5 von 5 Sternen

Great experience

Efficient, helpful and thorough. Adam booked the survey in promptly and kept us informed. Tom prepared a very clear, informative and thorough report and answered our few follow-up questions very quickly and helpfully. Would definitely use them again.

8. August 2022
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thanks so much for your kind review. Adam

Bewertet mit 5 von 5 Sternen

Very thorough survey by Alex and…

Very thorough survey by Alex and ongoing support afterwards. Always prompt and helpful responses. Highly recommended

5. August 2022
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thanks so much for your kind review. Adam

Bewertet mit 5 von 5 Sternen

Great service by Joe

Great service by Joe! Report was very thorough, and aftwerwards really took the time to talk me through the survey. Amazing service!

2. August 2022
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thank you so much for your kind review, Adam

Bewertet mit 5 von 5 Sternen

Professional service

Professional service. The company did a comprehensive survey and provided a clear report. Saved me from buying a poorly built property. No complaints.

2. August 2022
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thanks so much for your kind review, I'm glad you we were able to help you out. Good luck with your property search. Adam

Bewertet mit 5 von 5 Sternen

House Survey

Worked with Alex and coordinated with Adam, both amazing people and super easy/fast to communicate with.

This was my first time getting a survey done, and Alex was so patient in explaining the different elements and their priority. He was also very helpful in going above and beyond for giving insights. Thanks again!

28. Juli 2022
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thanks so much for your kind review, I'm glad you were happy with the service. Adam

Bewertet mit 5 von 5 Sternen

Clear report and friendly, customer-oriented service

Very happy with the service we received. Clear report. Surveyor was very friendly and happy to help us with follow up questions; we sent an email with a lot of questions and he took the time to go through them one by one, and he was also prompt to help even when we asked him something more than a month after the survey was done. I think the report came back 1 or 2 days later than I expected but this did not bother us too much. Thanks Alex & team!

27. Juli 2022
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thanks so much Anne. I'm glad you found the service helpful.

Bewertet mit 5 von 5 Sternen

Smart Home Surveys was great

Smart Home Surveys was great. I am satisfied with the service and the quality of the report. Kirstin, the surveyor, went into great detail. Also, Smart Home Surveys helped me find a trusted engineer to do a more in-depth check on a structural problem.

11. Juli 2022
Bewertung ohne vorherige Einladung
Vela Survey-Logo

Antwort von Vela Survey

Thanks so much for your kind review, I'm glad you were happy with the service. Adam

Bewertet mit 4 von 5 Sternen

A service worth considering

The quality of report was professional in nature. I was satisfied with the detail provided in the report on any urgent and outstanding issues to be addressed. Unfortunately, mistakes were found in the report however the team at Smart Home Surveys were happy to help remediate these errors. I would suggest, with any surveyor assessment, that the report be read very carefully in order to spot any potential issues before purchase.

30. Juni 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great and efficient service

Smart Home Surveys was great in every sense. They were quick to reply to my emails from day 1, they have a nice portal that tells you the progress of the application, they gave me a good date for the survey to take place, were on time, the seller had no issues with them and then 3 days later I have the detailed Level 2 survey report ready in my hand. Very seamless.

Later on also had a call with Alex to go over some questions I had in the report and he was very patient and helpful in explaining them to me. 5/5

22. Juni 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Professional and prompt

Professional , polite and prompt! Very happy with the entire service from Adam and Alex - thanks guys, very much appreciated.

16. Juni 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service - easy to contact and always gets back quickly with answers. We received our survey very quickly and it was very detailed. Highly recommend!

8. Juni 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service, quality and responsiveness

Smart Home Surveys was recommended to me by a friend and I could not thank her more. My experience with them was fantastic, from the Enquiries Department (Adam & Tom) to the Surveyor (Alex).

Very detailed and prompt responses via email and phone, honest & transparent service, quality reporting, great professionalism and great support throughout. I would definitely recommend them to anyone.

7. Juni 2022
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr