Their vape stock isn't reliable or updated on time, and their shipping is delayed every time I've ordered from this store. I don't like my order being delayed when I paid for next-day delivery and yet... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Very attentive customer service which makes this company outstanding. They have large variety of products and flavors and I've been ordering from them for a while already. There was an issue with m... Mehr ansehen
Unternehmen hat geantwortet
Ever since using vape offers , I have nothing short of a great experience with them when ordering online. If I have ordered something and it’s gone out of stock and website hasn’t updated , they have... Mehr ansehen
Unternehmen hat geantwortet
Ordered 6 vapes, only sent 5 and 1 vape was also the wrong flavour, they quickly replied to my email regarding the problems, issued a refund for wrong items. Excellent customer service. Mistakes easil... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Vape Offers
Vom Unternehmen geschrieben
Welcome to Vape Offers
Vape Offers is a trusted UK-based online vape store, known for genuine products, fair pricing, fast dispatch and friendly support available seven days a week.
Shop Our Vape Collections
- Disposable Vape Alternatives – simple, no-maintenance options.
- Prefilled Pod Kits – plug-and-play convenience with less waste.
- Refillable Pod Kits – flexible, cost-effective vaping.
- E-Liquids – wide flavour range to suit every taste.
- Coils & Accessories – keep your device performing at its best.
Why Choose Us?
Order before 5pm (Mon–Fri) for same-day dispatch and enjoy free next-day delivery on orders over £30. See full delivery details. We also offer a 30-day returns policy for peace of mind.
Customer Care
Need advice? Our support team is available daily via WhatsApp 07865 373666 or email info@vapeoffers.co.uk. Subscribe to our newsletter and enjoy 10% off your first order with code SUB10.
All sales are strictly 18+ and TPD-compliant. Shop with confidence and find the right vape, first time.
Kontaktinformationen
Zrks Trading Ltd, Unit 45, 2 Sawley Road, M40 8BB, Manchester, Vereinigtes Königreich
- 07865373666
- info@vapeoffers.co.uk
- vapeoffers.co.uk
4.5
Hervorragend
227 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Antwort von Vape Offers
Thank You, Rachael, for the Stellar Review!
Dear Rachael,
We're thrilled you're enjoying our amazing offers and appreciated the quick delivery! It's fantastic to hear that our efforts to provide top-notch service and value are hitting the mark.
As a thank you, we’d like to point you towards another incredible deal: Crystal Pro Max 5 for £45. It's the perfect opportunity to stock up and enjoy even more of what you love.
Thank you for your support, and we look forward to serving you again soon.
Best regards,
The Team at Vape Offers
Explore the deal: Crystal Pro Max 5 for £45.
https://vapeoffers.co.uk/collections/hayati-pro-max-4000
Wrong goods!!!!
Complicated review and won't go into too much detail, just to say that the replacement order they sent as the first order got held up with the couriers for some reason, even after paying for express delivery, which was meant to be refunded, but as yet doesn't appear to have been, was the wrong goods which are not suitable. I have tried to message the company but they don't answer. Won't use them again!!!!
1. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Vape Offers
Appreciating Your Praise, Joe!
Dear Joe Payne,
Thank you for acknowledging our service as fantastic! It’s incredibly rewarding to receive such positive feedback from our valued customers.
Don’t miss out on our current special offer: Firerose 4500, 10 for £85. It's an excellent opportunity to get even more value from our already great selection.
We’re here to continue providing you with fantastic service and deals.
Best,
The Team at Vape Offers
Check out the deal: Firerose 4500, 10 for £85.
https://vapeoffers.co.uk/products/elux-firerose-ex4500-box-of-10
Great Service
Order arrived sooner than expected and was very neatly packaged. They have a really good selection of different flavours to choose from at a good price. Some of these I can't even get in the supermarkets yet, just a happy customer here.
2. November 2023
Antwort von Vape Offers
Your Happiness Makes Us Happy, Chris!
Dear Chris J,
We’re delighted to hear your order arrived swiftly and met your expectations in every way, especially with our careful packaging and our selection of flavors that aren’t yet available in supermarkets.
We’re excited to share that we’ve expanded our range to over 50 flavors in the Crystal Pro Max line. And here’s a special offer for you: it’s now 5 for £45, plus an extra 5% off for our subscribers. It's the perfect chance to explore even more unique flavors!
Thank you for being such a valued customer. We look forward to continuing to exceed your expectations.
Best,
The Team at Vape Offers
Explore now: Crystal Pro Max 4000 Disposable Vape.
https://vapeoffers.co.uk/collections/crystal-pro-max-4000-disposable-vape
I first received 8 instead of 10 vapes…
I first received 8 instead of 10 vapes and two were incorrect flavours. I called the number and to discuss and sent an email with pictures. There was a child screaming whilst on phone and they sent me my missing vapes but said if I wanted the two incorrect ones exchanged, then it would cost me. Overall, I would not shop here again and the advisor on phone was not professional.
31. Oktober 2023
Antwort von Vape Offers
Our Apologies and Commitment to Improvement, Seth
Dear Seth Aistrop,
We're genuinely sorry for the issues with your order and the service experience. Despite dispatching a full box, we understand some parcels faced tampering by the courier, a situation beyond our control, but we promptly addressed the shortfall by sending the missing vapes.
The background noise during our call was due to an unexpected personal emergency. Prioritizing your call in such circumstances was meant to reflect our dedication to customer care, though we recognize it was not ideal.
We're committed to enhancing our services and customer interactions. Your feedback is crucial for our improvement, and we hope to have the opportunity to better serve you in the future.
Warm regards,
Sam
Customer Service Team at Vape Offers
Antwort von Vape Offers
Thank You for the Compliment, Kim!
Dear Kim,
It’s great to hear you experienced very good service with us! We strive to provide our customers with nothing but the best, and it’s rewarding to know we’ve achieved that with your order.
We look forward to serving you again and continuing to offer the high-quality service you deserve.
Warmest regards,
The Team at Vape Offers
https://vapeoffers.co.uk/products/elux-firerose-ex4500-lime-lemon
Still waiting for my order
Still waiting for my order
Was due 20/10/23
Have sent 3 emails and no reply
15. Oktober 2023
Antwort von Vape Offers
Addressing Your Concern with Our Renewed Commitment, Adele
Dear Adele,
I am reaching out personally to apologize for the significant delay you've experienced with your order and the lack of communication from our team. Since your order was placed, we have undergone changes in management and are taking decisive steps to improve our service and response times.
Please know that your situation is being addressed with the highest priority. We are deeply sorry for any inconvenience this has caused and are committed to resolving this issue promptly.
To our valued customers reading this, please understand that the experience Adele has had does not align with the standards of service we are dedicated to providing. Under our new management, we are focused on ensuring such oversights do not happen in the future.
Adele, a member of our customer service team will be in touch with you directly to ensure a satisfactory resolution. We are here to restore your confidence in us.
Thank you for your patience and understanding as we work to serve you better.
Warm regards,
Management Team at Vape Offers
If I was just rating the products it…
If I was just rating the products it would be a definite 5/5. However, the delivery was very frustrating, I did receive products eventually after many emails.
7. September 2023
Antwort von Vape Offers
Thank You for Your Feedback, Miss Patricia Carter
Dear Miss Patricia,
Thank you for taking the time to share your experience. We're delighted to hear that our products met your expectations with a 5/5 rating. However, we deeply regret the frustration caused by the delivery process and the need for multiple emails to resolve the issue.
We understand how crucial timely and efficient delivery is to the overall customer experience. Please know that we are actively working on improving our logistics and customer communication to ensure that such issues are significantly minimized in the future.
Your satisfaction is our top priority, and we hope to have the opportunity to demonstrate our commitment to excellence in both our products and our service. We would be grateful for the chance to provide you with a smoother, more satisfying experience on your next order.
Thank you once again for your patience and understanding. We value your feedback as it helps us grow and improve.
Warm regards,
The Team at Vape Offers
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