Vanstyle Bewertungen 956

Arrived as promised and well packaged. Easy to fit. Looks good as it is quite discreet and doesn't ruin the look of the van.

Product arrived as expected and were exactly as described did the job perfectly. No issues with them.

However customer service needs some work. Needed to amend my order so emailed straight away as that is what it states to do on the order email they send you. Also says order can be amended up until day of dispatch. Conveniently they emailed me back 20 mins after i received dispatch confirmation saying that they couldn’t change my order anymore since it’s been dispatched.

In response to my google review I was basically told unless people order during opening times then they won’t be able to change anything on their order as the warehouse team works faster.

If that’s how it is then fair enough not much you can do about that.
However this could’ve been explained to me in an email instead of having to find answers by leaving a review, especially since I’m still awaiting an email reply from them.

Happy with products, thick carpet, 4 way stretch. perfect. ample fixer glue. thermal shade works a treat.

Easy to order, good price and fast delivery

Bought a bulkhead curtain, the fit was very poor. Contacted them via online chat and was told it was the way it is..... They really don't care about customer service. Save the hassle and go elsewhere

Great value and prompt postage. All products fitted my VW T7 perfectly and all as described. Will always use your products for my customers.

Bought the roof spoiler for me t6 and on a 70mph jerney it pealed off half way contacted them regarding the defective item with pics with a reponce to say its was an incorrect installation ! Couldent even offered to send me a replacement of the defective item

Reliable, organised and delivered the product. They even included a return instruction which is reassuring but nut required with my order for roof rails as they are now in place and seem perfect.

Great service great product

Super fast delivery would definitely use again.

Damaged item. Order 3 items, 2 well packaged. However 3th which was in a separate box was damaged. The learning opportunity was that all 3 items could have been in the 1 very good box. The really disappointing part is the lack of a response to my email. So now I’m stuck with a £29 piece of damaged junk. Unlikely to do business with them again.

Following an order of rear blinds for a my Skoda, the clips provided didn't fit and one actually snapped. Following several e-mails and reassurance replacement parts were being sent, 3 weeks on nothing has arrived and communication has stopped. £50 down the drain.

Now resolved by a gentleman Daryl. Happy with the outcome.

Ordered parts for my Crafter. The parts turned out to be wrong despite being told they were definitely correct. Customer service is really lacking with no reply to emails. I had to return and foot the cost of postage despite it not being my fault. I’ve made a few purchases from Vanstyle and the items have been fine. They just have zero customer care when an issue arises which puts me off using them in future.
Again, this is how poor the comms is. I have explained my issue in the review and the reply below doesn’t sort my issues. I have also sent a separate email about this. I was sent the wrong parts and I’m out of pocket for postage. The item also didn’t include a storage bag like it’s supposed to.

Ordered a lower splitter for my T6.1, delivery was quick and item was supplied in a strong box with individual parts well protected inside with foam and bags to prevent them rubbing together and marking.
I already have this splitter fitted to my van but after a collision with a badger I need to replace one of the end pieces🙉
Thankfully as this is a 3 piece splitter , I don’t need to replace the entire thing.

Part didn’t fit, a better description on the website would have stopped me ordering after more checks . Returned at my expense, credit arrived within a week

The wheel arch protectors that In ordered have a offset in the moulding where one of the fasteners is located.
This makes it impossible to scomplete fittingecure the protector using the existing fasteners. I now have to tyr to source long fasteners and spacers to

Very responsive and extremely helpful, keep you up to date at all times. Great quality products at great prices that look awesome on my van.

Perfect all round, great product that fitted brilliantly and good advice over the phone prior to purchase. Very happy

Ordered Renault Trafic LED Door Sill Lights, the box looked liked it was old stock, one of the sill lights was bent and didn’t work! Emailed Elizabeth who requested pictures of the faulty item, since sending the pictures no replies to my emails, item not replaced and emails being ignored, terrible service and complete con artists!