How quickly item arrived and sending missing parts (cover caps) afterwards…superb customer service that way! Hard to get in touch over the phone…would be ideal if obvious contact number was available... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Was a bit dubious to order at 1st as was cheaper than everyone else checked them out and all good,glad i ordered it was seamless from start to finish.ordered a rhino carrier as had them before they a... Mehr ansehen
I wasn't sure if the system I wanted worked with my van. I filled in the form online and Chris contacted me very quickly and cleared everything up straight away. He was really good at communicating an... Mehr ansehen
I was a bit apprehensive using a company that I’d not heard of before. But after buying a Rhino rack from them recently would definitely recommend and personally use again. The updates etc were great.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
vanroofrack.co.uk is an online e-commerce retailer of leading brands of van roof racks, ladder lifters, and pipe carriers. We also sell associated accessories to help you organise your tools and provide vehicle security.
Kontaktinformationen
Vereinigtes Königreich
- sales@vanroofrack.co.uk
- vanroofrack.co.uk
4.8
Hervorragend
479 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent product and delivery
8. Oktober 2024
Antwort von Vanroofrack.co.uk
Thank you for your kind words! We're glad to hear that you were satisfied with both the product and our delivery service.
Excellent service
Excellent service. Next day delivery promise & delivered next day.
7. November 2024
Antwort von Vanroofrack.co.uk
That's fantastic! We're glad to hear that we were able to fulfill our next-day delivery. Thank you for your business.
Antwort von Vanroofrack.co.uk
Thank you for your positive feedback! We're glad to hear that you were satisfied with our price and delivery service.
Antwort von Vanroofrack.co.uk
Thank you for your kind words! We're glad to hear that you were satisfied with our service and the performance of the roof rack.
My Rhino roof rack turned up on time…
My Rhino roof rack turned up on time and looks great on my van
27. Oktober 2024
Antwort von Vanroofrack.co.uk
That's great to hear! We're glad that your Rhino roof rack arrived on time and looks great on your van. Enjoy using it!
A great neat roofrack.
A great neat little roofrack and clear easey assembly instructions, all went together well.
30. Oktober 2024
Antwort von Vanroofrack.co.uk
That's fantastic to hear! We're glad that you found the roof rack easy to assemble and that you're happy with the final result.
Antwort von Vanroofrack.co.uk
Thank you for your kind words! We're glad to hear that you were impressed with our delivery service, communication, and products. Please let us know if you have any other questions or requests.
Quick and efficient delivery and a…
Quick and efficient delivery and a great product.
27. Oktober 2024
Antwort von Vanroofrack.co.uk
Thank you for your kind words! We're glad to hear that you were satisfied with our delivery service and the quality of the product.
Antwort von Vanroofrack.co.uk
Thank you for your positive feedback! We're glad to hear that your order was delivered early and that you've successfully installed the product. Please let us know if you have any other questions or requests.
Great service and help when I phoned…
Great service and help when I phoned them plus a quick delivery with all parts 👍🏻
7. Oktober 2024
Antwort von Vanroofrack.co.uk
That's fantastic to hear! We're thrilled that you were impressed with our service, helpfulness, and quick delivery with all parts. Thank you for your positive feedback!
All the questions that I needed answers…
All the questions that I needed answers to were answered and put my mind at ease to go ahead with the order
7. Oktober 2024
Antwort von Vanroofrack.co.uk
That's great to hear! We're glad that our team was able to provide you with the information you needed to make an informed decision. Thank you for your business!
Very happy with delivery company as…
Very happy with delivery company as requested I asked for a phone call from driver when he was getting close. He did call which was great as I work and live alone. Thanks
7. Oktober 2024
Antwort von Vanroofrack.co.uk
That's fantastic to hear! We're glad that the delivery company accommodated your request for a phone call. It's great that they were able to provide you with that extra level of service. Thank you for your feedback!
I highly recommended this shop…
I highly recommended this shop fantastic product and excellent customer service!
30. September 2024
Antwort von Vanroofrack.co.uk
Thank you for your positive review! We're glad to hear that you were impressed with our product and customer service. We appreciate your business!
Excellent roof bars
Excellent roof bars , slightly cheaper than buying direct from Rhino and delivery was next day , ordered at 2.00 ish, delivered at 8.30 the next morning .
1. Oktober 2024
Antwort von Vanroofrack.co.uk
That's fantastic to hear! We're thrilled that you were impressed with the quality of the roof bars, the competitive price compared to buying directly from Rhino, and the speedy next-day delivery. Thank you for your positive feedback!
Made a big cock up on 1st delivery but…
Made a big cock up on 1st delivery but recovered well.
30. September 2024
Antwort von Vanroofrack.co.uk
Thank you for your feedback. We apologize for any inconvenience caused by the initial delivery issue. We're glad to hear that we were able to rectify the situation. Please let us know if you have any other questions or concerns.
Great in all quarters!
Great Price. Great technical support. Great communication. Great delivery with DPD. overall fantastic buying experience.
26. September 2024
Bewertung ohne vorherige Einladung
Antwort von Vanroofrack.co.uk
That's fantastic to hear! We're thrilled that you were impressed with our price, technical support, communication, and delivery experience with DPD. Your satisfaction is our top priority. Thank you for your positive feedback!
Very good customer service.
9. September 2024
Antwort von Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that you were satisfied with our customer service. Please let us know if you have any other questions or requests.
Antwort von Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that your order was delivered on time. Please let us know if you have any other questions or requests.
Price wise excellent and my goods were…
Price wise excellent and my goods were delivered the very next day as promised.
5. September 2024
Antwort von Vanroofrack.co.uk
That's great to hear! We're happy to know that you were satisfied with both the price and our fast delivery. Thank you for your business.
Antwort von Vanroofrack.co.uk
Thank you for your feedback! We're glad to hear that you were satisfied with our delivery service. Please let us know if you have any other questions or requests.
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.