Hi as we flew we found the kitchen would benefit from a couple of items. There was a microwave but no oven, maybe a microwave combined with oven would be more benefical. the 2nd item would be an i... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Vacansoleil were brilliant. We originally booked to go back in 2020, but Covid hit and we couldn't travel, thankfully we only had our €100 deposit paid. They were brilliant and allowed us to use that... Mehr ansehen
Unternehmen hat geantwortet
Having initially had an issue in actually making the booking for a campsite on the website, I was delighted that one of the team called me to say the booking was okay and that we just needed to finish... Mehr ansehen
Unable to book online, but managed to book over the phone after a few attempts by the person on the other end. Hard to figure out which mobile home to book as I couldn't see where in the campsite it w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Vacansoleil is the specialist in camping holidays. In camping and holidays. Because camping means enjoying the great outdoors. And your holiday is the most precious time of the year. The time for you and your loved ones. That’s the time in which we are specialized. We’re here for everyone who loves to have great moments together. Discovering new places. Stretching your legs in beautiful countryside or just putting your feet up. Are we so different from our competitors? Perhaps not at first sight. But we like to think we are. Read on: We’ve been doing this since 1969. No one else can claim that. We’ve been roaming around Europe for 50 years, looking for really special holiday places. These could be a luxury 5 star campsite with cool water slides, but also a small, cosy campsite in the woods. We have more than 500 campsites. Every campsite has its own special charm and qualities. There’s more than enough choice! If you go on holiday with us, we’ll pull out all the stops! We’ll help you discover the area you’re staying in. With really original tips and great ideas. We’re there for you at the campsite as well. With dedicated staff at reception. You’ll feel at home in no time at all. We’ve also got our own entertainment programmes to make your holiday even more enjoyable. You’ll sleep like a log as the accommodations are always very comfortable and the most modern available in the market. We also make sure you experience that real holiday feeling before you leave and after you return home. Reliving the good times through great holiday snaps. Making new plans. How often do you catch yourself dreaming about that next holiday? Vacansoleil wants to inspire you every step of your journey and help you make the right choices.
Kontaktinformationen
4.3
Hervorragend
48 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Really prompt and helpful advice
26. September 2023
Kitchen Items
Hi as we flew we found the kitchen would benefit from a couple of items.
There was a microwave but no oven, maybe a microwave combined with oven would be more benefical.
the 2nd item would be an iron
21. August 2023
Very efficient site and prompt customer…
Very efficient site and prompt customer service
1. September 2023
Really every one I spoke to on the camp was not happy about this stupid regulations NOT ALLOWED SWIMMING WITH SHORTS. every where I went in the world you can swim in shorts apart from france.
Very nice camp with stupid swimming regulation. wake up people its 2023.
No Shorts
No bourkini
EXTREME RACISM.
Bourkini by the way not just for Muslims ok , as some non muslim women wear it true to skin extreme sensitivity.
NEVER GO BACK TO F4ANCE AGAIN.
22. August 2023
Simple to book!!
Easy to Navigate website!
Clear information!
Simple and efficient booking process!!
20. August 2023
No bed linen and no information
I was surprised that the linen is not included in my bookng, something that is not clear when you do the booking of the apartment at the campsite. No information about pillows or duvet provided so I don't even know what size of bed linen I should take with me. I have also asked for dimension of the baby cot to know what size of the mattress and linen I need, but my question was ignored. It is all basic things and yet, such an issue with Vacansoleil. No idea why this must be this way. At the time of my query my holiday stay was more than 4 weeks away so still plenty of time to do any extra booking and yet, I was told it is no longer possible.
17. August 2023
Very quick to respond to my query.
4. August 2023
Antwort von Vacansoleil Ireland
Hi Stephen, I'm delighted to hear that you had a positive experience with Vacansoleil's customer service! It's great to know that they were very quick to respond to your query. Prompt and efficient customer service is crucial in ensuring a smooth and enjoyable experience for customers, and it sounds like we delivered in this aspect. We wish you a wonderfull day. Kim L.
Lots of choice and helpful reviews
6. August 2023
Antwort von Vacansoleil Ireland
Thank you for the fantastic review M Cooper! Kind regards, Kim L.
I found the Vacansoleil team very…
I found the Vacansoleil team very helpful with completing my booking
24. Juli 2023
Antwort von Vacansoleil Ireland
Hey Frank, our Vacansoleil holiday experts always enjoy reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Kind regards, Kim
Easy to book and very helpful staff.
26. Juli 2023
Antwort von Vacansoleil Ireland
Thanks Lisa. We’re thrilled that you are satisfied with our Vacansoleil services. Your feedback is appreciated. Kind regards, Kim
Very professional
29. Juli 2023
Antwort von Vacansoleil Ireland
Dear Alma, we are so happy that you enjoyed your experience with Vacansoleil! We appreciate the great review. Kind regards, Kim
Very easy process and helpful staff
18. Juli 2023
Antwort von Vacansoleil Ireland
Thank you for the fantastic review Edel! Our Vacansoleil holiday-experts loved being of service to you and hope we can assist you again soon. Kind regards, Kim
All sorted out for me with no fuss
24. Juli 2023
Antwort von Vacansoleil Ireland
Dear Gary, thank you for recommending Vacansoleil in your review! We’re glad we made your experience with us a great one. Kind regards, Kim
Quick friendly service and helpful
Quick friendly service and questions about site were answered in same call.
26. Juli 2023
Antwort von Vacansoleil Ireland
Thank you for the nice score you gave Richard. We are happy to read that you are satisfied with our service! We will be happy to help you further! Greetings from your Vacansoleil holiday experts.
Great holiday
Brilliant campsite, friendly staff, all needs were met.
Would definitely return.
19. Juli 2023
Antwort von Vacansoleil Ireland
Thank you Greg for your compliments. It would be our pleasure to be your hosts again for your next Vacansoleil vacation. Kind regards, Kim
Speedy response and reasonable response…
Speedy response and reasonable response to feedback.
17. Juli 2023
Antwort von Vacansoleil Ireland
Hi John, we are happy to hear that you are satisfied with our services. We hope you have the time of your life on your next Vacansoleil holiday. Kind regards, Kim
Antwort von Vacansoleil Ireland
Fantastic Tony, thank you for the beautiful star-rating you gave Vacansoleil. We hope to be of service to you again in the future.
Antwort von Vacansoleil Ireland
Hi Jennifer, on behalf of Vacansoleil, I would like to thank you for the kind words, your feedback is appreciated. Kind regards,
Very quick response to my question
8. Juli 2023
Very helpful
Having initially had an issue in actually making the booking for a campsite on the website, I was delighted that one of the team called me to say the booking was okay and that we just needed to finish the payment side of things over the phone. All set now for our holiday! I just didn’t realise you couldn’t pay on the site.
9. Juli 2023
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.