I recently tried an OSIM massage chair and the experience was excellent. The build quality feels premium and the massage settings really help reduce my daily stress after long working hours.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Great customer experience overall. The staff were knowledgeable and helped me choose the right product without pressure. I appreciated being able to test different features before making my final deci... Mehr ansehen
Terrible company, does not support its product. We purchased uASTRO, an expensive massage chair, The leg and feet massage feature do not work. Trying to find a repair person as OSIM international... Mehr ansehen
Unternehmen hat geantwortet
Great Chair ! Bought the Osim Ulove about 2 years ago, from Houston OSIM. everything is still functioning as it needed. very good customer service Also, their delivery service is phenomenal wh... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
OSIM North America is a leading wellness and lifestyle company dedicated to helping people live healthier, more balanced lives through innovative technology and design. As part of the globally recognized OSIM brand, we specialize in premium massage chairs, ergonomic solutions, and wellness products that combine advanced engineering with everyday comfort. Our mission is simple: to make wellness accessible, convenient, and effective for modern living. Whether at home or in the workplace, OSIM products are designed to relieve stress, improve circulation, and support overall well-being using intelligent features such as AI-driven massage programs, customizable settings, and user-focused design. At OSIM North America, we believe wellness isn’t a luxury—it’s a necessity. That’s why we are committed to delivering smart, accessible solutions that help people relax better, recover faster, and live well every day.
Kontaktinformationen
Vereinigte Staaten
- online@osim.com
- us.osim.com
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Purchased the unit in Richmond
Purchased the unit in Richmond. David was very nice and helpful.

Antwort von OSIM USA
I just bought osim ulove
I just bought osim ulove , sales representative at Aberdeen ctr shop is helpful and nice, although it is expensive but compare with other brands I think osim is the best and worth it !

Antwort von OSIM USA
my wife bought osim udivine v massage…
my wife bought osim udivine v massage chair on dec/2020 online paid $4899 puls tax. total like $5300. which you can get same one from store at mall $4399. i did not know until i spoke to the store sale man. why have different price? this massage chair is too small. may be for small figure woman to use. i am 185 lbs man . i am barely can fit in the seat. this massge chair has very bad program. and it is so weak . you don't even feel anything to your body. machine is keep busy working . but , it is so weak that you feel like you are just wasting time seating over there. Osim does very good marketing and commercial. but, product is very bad. i am very disppointed. i wish i can return it. it is very expensive. i rather buy $799 massage chair from amazon. it is much much better than Osim. i previously own three massage chair all below $900. it's way better than Osim. i live at orange county california. everything i am on the Osim massage chair . i am getting very mad. it is very disappointed massage chair. i suggest you guys always try the massage chair before you buy any brand . i mad a mistake . we did not try .we just ordered it online. because of misleading commercial.

Antwort von OSIM USA
I purchased the ujolly from Richmond…
I purchased the ujolly from Richmond osim
It was very good, it could be great if there cover can stand longer. Overall I am happy with osim product. Considering purchase the uJolly.

Antwort von OSIM USA
The Vancouver staff is very helpful and…
The Vancouver staff is very helpful and friendly
Good demos even during covid
Mico in Richmond helped me with purchase.

Antwort von OSIM USA
Ulove is NOT worth the money
I bought the Ulove massage chair as a special birthday gift to award myself for many years of hard work. The sales manager at the Arcadia Mall was very nice, so the purchase experience was good overall. However, I’m not very happy and confident about the quality of this massage chair, given it’s such an expensive product. About a month or so after I had the chair, the chair suddenly started to make big noise and the roller stopped working. So I called OSIM. Luckily it was still in warranty, so I did not have to pay for the labor and part. It turned out there was a plastic piece broken for the roller. I was kind of disappointed because I only had the chair for a month and the piece was very important area but they use plastic. Then I had some peaceful time until recently the leg area started to make big noise and error message appeared again. The leg massage stopped working this time. I contacted the sales manager and she was nice to arrange the repair for me. However the repair is very expensive( just labor is already $180 and I have to pay for part as well) because my chair have passed the two year warranty. So I don’t know how much it’s going to cost me totally to fix the chair. I’m kind of annoyed and upset as I spent lots of money to buy the chair, but I have to keep spending more money to fix it. And I don’t know what will break again next time. This is really annoying. So in conclusion, if I could set the o’clock back and I would NOT choose to buy the OSIM massage chair. I would definitely consider more carefully about the warranty as it shows how much the company’s confidence in their own product.
I like their services and promote
I like their services and promote. I like how they let us try it. Thank osim!

Antwort von OSIM USA
Purchased a uLove2 in Toronto store
Purchased a uLove2 in Toronto store, most of sales are so friendly and talkative.
Me and my mom were there to buy ice cream. They still invited us into store for rest.
After 3 times visiting, we finally purchased uLove2.

Antwort von OSIM USA
Own OSIM uInfinity for 5 and half year
Own OSIM uInfinity for 5 and half year, my entire family Had been enjoyed it a lot since day one, it does need service once in about 3 years after my purchase, the technician was very nice to explain why it happen and how to avoid. Last week, we are considering to upgrade to a new model uLove 2, the gentleman is very helpful and knowledgeable, and get us a great trade in value for my uInifnity. Now, we have received our uLove 2 for 2 weeks, and same as before, we are enjoying it every single day after long day work. I have to say, Thank you Osim.

Antwort von OSIM USA
Osim will no longer reupholster my…
Osim will no longer reupholster my uINFINITY Chair making it worthless. Terrible! Now when I want to give it away for free, I get a call from an Osim salesman who wants to get it to close a sale for a customer so that the customer can get the trade in discount!

Antwort von OSIM USA
Having exactly the same problem as what…
Having exactly the same problem as what Jessica has. The chair comes with an error 16 message and the detection of neck position does not work at all.

Antwort von OSIM USA
uStiletto + uJolly - exceptional combo!
Purchased uStiletto for my feet and uJolly for my back and couldn't be happier with either product. They make an exceptional combo and are the next best thing to a full massage chair. Highly recommend both products and Osim as a company

Antwort von OSIM USA
Error16 message - uLove
I own a uLove and all of a sudden it’s giving me an Error 16 message. Neck detection is completely out of whack, causing extreme pain which in turn means I cannot use the chair. By turning on the chair you wait 4-5mins of no movement - it does not start up as usual. Why is this?

Antwort von OSIM USA
Very pleasant shopping experience
Thanks so much for the excellent product. Love it!

Antwort von OSIM USA
I purchased the uCozy from osim
I purchased the uCozy from osim. It was very good, I bought 3 already, it could be great if there cover can stand longer. Overall I am happy with osim product. Considering purchase the uJolly.

Antwort von OSIM USA
Great customer experience
Great customer experience, especially Mico very helpful!

Antwort von OSIM USA
Product and service are very good
Product and service are very good. I have been using their foot massager for many years. Buy a new one ustiletto today. It’s very pretty and powerful product

Antwort von OSIM USA
Mico explain very detaily about the…
Mico explain very detaily about the products, friendly atmosphere of the store make us become one of the message chair customers

Antwort von OSIM USA
High quality massage chairs provide years of great service
I have not one but 2 Osim I-Symphony Massage chairs. They are now more than 10 years old but still function more or less as they originally did. They give a very robust and thorough massage to the back and neck and we use at least one of them almost every day. There are lots of different programs that can be chosen so it is very versatile and you can increase or decrease the strength of the pressure as needed. I especially like the zero gravity feature. The chairs are very happy so fortunately we don't need to move them around too much. the only design flaw that I have come across is that the leg and buttock pressure comes from inflated bags and the plastic connectors become brittle and break easily. However I have been able to repair these myself using low-cost items and without too much trouble. All in all I can say that although these machines are expensive they are worth every penny and I would not hesitate to recommend them to anyone who like me does quite a lot of physical exercise.

Antwort von OSIM USA
So funktioniert Trustpilot
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