FRAUD
The item I received is nothing like the product advertised, and the quality is far below what was shown and described on their website.
The advertising for this product was incorrect and misleading, and the goods supplied are substandard, not as described, and not fit for purpose. This amounts to mis‑selling.
Despite this, I have been told I am not eligible for a full refund, even though the goods cannot be returned. This is unacceptable and goes against my rights under UK consumer law







