Highly recommend Urban Sunglasses for their great customer service Ordered Rayban Jackie Ohh to replace a much loved & well worn pair. Delivery was fast, safe and item was well packaged and as des... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Recently bought a pair a of silver mirror polarised RB3025 aviators. There was a tiny manufacturing flaw in one of the lenses though so I contacted CS and to cut a long story short; they replaced... Mehr ansehen
Purchased a pair of Ray-Ban sunglasses from this company and they were slightly larger than the ones that I was replacing. You can tell how professional a company is by how they respond to returns. I... Mehr ansehen
After the initial order I was informed that the item was out of stock in the uk but it was available at their European wear house but would take 6-9 working days for delivery,unfortunately the item wa... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Urban Sunglasses, supported by a holding company active in the eyewear industry since 1988, strives to connect consumers with high-quality products. As a retailer of luxury sunglasses, Urban Sunglasses operates a vast network of suppliers and sales outlets across numerous countries worldwide. The company leverages its extensive experience in e-commerce and the eyewear sector to offer customers globally renowned brands, crafting a product and marketing strategy that aligns with contemporary dynamics.
Kontaktinformationen
22 Lintons Lane, KT17 1DD, Epsom, Vereinigtes Königreich
- (+44) 740 568 59 06
- info@urbansunglasses.co.uk
- urbansunglasses.co.uk
4.6
Hervorragend
157 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 37 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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All sorted
I order my sunglasses from them . Order delivered somewhere else and they are not responding to my email, what's app messages. Hopefully credit card would help me get my money back. Please avoid
Order #2905
All sorted now
Thanks
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von URBAN SUNGLASSES
Hi Dear Reef,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Fabulous Value
Ordered a pair of Ray-Ban Jackie Ohh II, sourced from Urban Sunglasses at an excellent price in comparison to other sites. Very prompt postage and well packaged. Glasses are perfect. Absolutely delighted and would definitely use this site again and recommend.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von URBAN SUNGLASSES
Hi Dear Lorraine,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Antwort von URBAN SUNGLASSES
Hi Dear Raja,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great shop
Great shop. I was a little worried as never heard of them before, but no need. The experience was nothing but very positive. Quick dispatch, well packaged, authentic item. I’m very happy. Thank you.
30. April 2026
Antwort von URBAN SUNGLASSES
Hi Dear Magdalena,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Antwort von URBAN SUNGLASSES
Hi Dear Dawn,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
I haven’t even received my order!
I haven’t even received my order! Supposed to be express delivery and has taken over a week and still waiting.
28. April 2026
Antwort von URBAN SUNGLASSES
Hi Dear Sophia,
We’re very sorry that we disappointed you. However, the item you ordered was out of stock and was only available as a pre-order for a later delivery date. We contacted you regarding this situation, and you agreed to wait for the item. We then delivered your order within the timeframe we had provided.
We completely understand your disappointment, and if you have any questions or concerns, please do not hesitate to contact us. We would be more than happy to assist you.
Warmest regards,
Urban Sunglasses Team
Would recommend
Had an issue with the sunglasses sent initially.
The issue was dealt with professionally and promptly and everything was put more than right. Would certainly recommend. Thanks appreciated
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von URBAN SUNGLASSES
Hi Dear Mohamed,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Antwort von URBAN SUNGLASSES
Hi Dear Ricci,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Antwort von URBAN SUNGLASSES
Hi Dear Mia,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Excellent service
Excellent service. Offering me an alternative, when item was out of stock. Very quick delivery
25. April 2026
Antwort von URBAN SUNGLASSES
Hi Dear Charlotte,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Amazing customer service
Amazing customer service. Informed me that my product was out of stock and was quick to suggest an alternative and have it delivered next day. Highly recommended!
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von URBAN SUNGLASSES
Hi Dear Tom,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Absolutely brilliant customer service
Absolutely brilliant customer service - quick and helpful. I was suspicious about the authenticity of glasses as they were such a great price but I shouldn’t have worried. Great company and will definitely be using again.
4. April 2026
Antwort von URBAN SUNGLASSES
Hi Dear Rebecca,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Antwort von URBAN SUNGLASSES
Hi Dear David,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Fantastic customer service A*****
Fantastic customer service A*****
Super fast delivery
Superb experience, i will definitely be a returning customer, Thank You
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von URBAN SUNGLASSES
Hi Dear Sam,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great customer service
I was skeptical as prices were cheaper than I'd seen elsewhere but the products are genuine.
Two items were out of stock and so they sent a WhatsApp to notify me and offer me a refund or exchange if I didn't want to wait. I then wanted to return 1 pair as they didn't suit me but this was really easy. I sent a WhatsApp and they sent me a shipping label. Good communication and would buy from them again.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von URBAN SUNGLASSES
Hi Dear Kirsty,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great site great communication and…
Great site great communication and product arrived next day
1. April 2026
Antwort von URBAN SUNGLASSES
Hi Dear Laura,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Antwort von URBAN SUNGLASSES
Hi Dear Vlad,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Fab Service!
Didn’t have what I wanted, communicated really quickly and they sourced me a fab alternative. Posted when said and arrived quickly! Fab service!
7. April 2026
Antwort von URBAN SUNGLASSES
Hi Dear Louise,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Really good price and great service
Really good price for a pair of Ray Ban sunglasses - a fraction of the price at which they sell elsewhere. Delivered really quickly. Will definitely use this company again 👍🏻.
7. April 2026
Antwort von URBAN SUNGLASSES
Hi Dear Julie,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Fantastic company from start to finish…
Fantastic company from start to finish my glasses wete out of stock and they asked if i wanted a,refund but i was prepaired to wait and they came when expected very good communication threw whats app which i like and such a,good price for my sun glasses would highly recomend them ...
7. April 2026
Antwort von URBAN SUNGLASSES
Hi Dear Liz,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
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