Fit to fly certificate did not meet the airline requirements despite contacting them beforehand to confirm it would. Emailed several times with 0 response on their side. Had to arrange for another cer... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was sceptical at first, although was wrong to be! I needed a new prescription for an infected wisdom tooth, although I was struggling to find a dentist that would be able to see me the same day. I d... Mehr ansehen
I had a sinus infection which I’ve had before and knew I needed antibiotics. I filled out the online consultation which is then reviewed by a doctor. Within a couple of hours I had a prescription co... Mehr ansehen
Helpful and timely and prevented a hospital admission during a chest infection when there was quite a wait to get an NHS GP appointment. Cost effective as I didn't have to end up taking time from wor... Mehr ansehen
4.0
Gut
912 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
It’s good
It’s great because it’s quick and easy
9. September 2026
Bewertung ohne vorherige Einladung
Brilliant experience
Brilliant experience, fantastic doctor and service!
8. September 2026
Bewertung ohne vorherige Einladung
It's one of those ironies in life
It's one of those ironies in life. When you're unwell and least likely to want to go out in public, you have to do just that and go see a doctor to get a certificate to present to your employer.
It's very inconvenient and it's actually illogical. Updoc has been a revelation for me. I appreciate this service so much!
7. September 2026
Bewertung ohne vorherige Einladung
Great experience
Great experience. I am very grateful I was able to get a medical note in a sort amount of time from my partner practitioner.
17. August 2026
Work seemlesslingly all expidite need
4. September 2026
Bewertung ohne vorherige Einladung
Great service
Efficient, fast and friendly service. Easy to use.
3. September 2026
Bewertung ohne vorherige Einladung
The questions which I was required to…
The questions which I was required to answer during the consultation reflected the professionalism of a UK certified medical practitioner. I was also amazed about the rapidity of the service.
4. September 2026
This is the SECOND time writing a…
This is the SECOND time writing a review. I have emailed them since 29-August and they still have NOT cancelled an account and subscription I never created. They respond back to me to write them an email. I ALREADY DID THAT! Refund all the payments you have been charging me NOW!
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Updoc UK
Hi MRP,
Thank you for your feedback, and we're sorry for the frustration and delay you experienced in getting this resolved.
We've cancelled your subscription and processed a full refund.
We're sorry this took longer than it should have, and we appreciate your patience while we got this properly resolved.
Kind regards,
Updoc Support
fast service and good communication
4. September 2026
Bewertung ohne vorherige Einladung
no where to unsubscribe but still charged every month
No where on the site to login and unsubscribe from monthly subscription. Not good, having to call my credit card company to issue chargeback. Emailed Updoc several times no reply.
There is nowhere on the site to see account or unsubscribe.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Updoc UK
Hi Timothy Smith,
Thank you for your feedback, and we're sorry to hear you've had this experience.
We'd like to help resolve this for you directly and avoid the need for a chargeback. Please email us at contact@updoc.uk with your account details or reference ID, and we'll get your subscription cancelled and look into why you haven't heard back from us. You can also respond to our request for information here.
We appreciate you flagging this, and we're continually working on improving the customer experience.
Kind regards,
Updoc Support
Unable to unsubscribe
Unable to unsubscribe, there is nowhere on the site to see account or unsubscribe. I have emailed and no response yet, very uncomfortable that they will continue trying to take monthly payments when I have tried to cancel.
Not a great user journey to not allow a customer a clear place to unsub
2. September 2026
Bewertung ohne vorherige Einladung
Antwort von Updoc UK
Hi Abby McQueen,
Thank you so much for your feedback! We're sorry for the stress this caused, especially with the worry about being charged again.
Good news - we can see that you were able to successfully cancel your subscription via our customer portal, so you won't be charged again.
We really appreciate you flagging this, and we'll be working on making this process easier to find for customers.
Kind regards,
Updoc Support
Fast, efficient
Fast, efficient, and thoroughly professional. I used Updock to obtain a medical certificate for university. The doctor described my case in great detail and with great care, so the document was accepted by the university without any issues. I highly recommend it!
2. September 2026
Really helpful and responsive
Really helpful and responsive, very professional. I was very impressed by the accessibility and professionalism of the service
2. September 2026
Quick and easy!
2. September 2026
Bewertung ohne vorherige Einladung
Very quick service which made it easy…
Very quick service which made it easy for me to get the online prescription.
When I went to boots I was able to get my medication efficiently and start it straight away. Would definitely recommend Updoc.
1. September 2026
Bewertung ohne vorherige Einladung
Unnecessarily Complicated
Getting the prescription you need is straightforward but actually collecting it is not. Prescriptions are issued via a portal that pharmacies have to know how to use, those I encountered did not. Once the pharmacy opens the prescription using the code provided it is automatically marked as dispensed. This means you have to go with that pharmacy even if they dont have your medicines in stock?
1. September 2026
Antwort von Updoc UK
Dear Danae,
Thank you for this detailed feedback, it's genuinely helpful.
It sounds like the pharmacy may have marked the prescription as dispensed before confirming stock or handing it over, which would explain the issue you experienced. We're reviewing our pharmacy guidance to make this clearer to reduce the chance of this happening again.
We're sorry for the inconvenience this caused. If you'd like help with this specific case, please contact us at contact@updoc.uk.
Kind regards,
Updoc Support
It’s fast easy and you don’t have to…
It’s fast easy and you don’t have to leave bed when unwell
1. September 2026
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.