I have been using their cloud service for last 3 months and it's been great so far. I really love the transparent pricing they offer, I'm not paying more than I calculated before I start with them.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I recently moved my infrastructure from AWS to UpCloud, and I’m impressed. The management panel is incredibly polished and intuitive, making daily tasks much easier. What I value most is their transpa... Mehr ansehen
Unternehmen hat geantwortet
Had to create an account on trustpilot just to write this. I've read bad reviews but assumed they were rare, weird scenarios. You know what they say, only pe... Mehr ansehen
UpCloud's services have been very reliable and performant, with customer support responding to tickets in minutes many issues can be resolved in no-time. Extremely generous data transfers and egr... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Global cloud infrastructure to develop, deploy and manage applications with ease while keeping costs low and improving performance without compromising service level. Plans starting at €3/$3.5 per month!
Kontaktinformationen
Aleksanterinkatu 15 , 00100, Helsinki, Finnland
- hello@upcloud.com
- upcloud.com
3.8
Gut
153 Bewertungen
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
dont use their service !!!!
dont use their service !!!!
this is a timewasting company at its best, after sign up for a trial of their service, they want that you upload a picture of your id card and credit card ?!?!?! sorry, im not buying a house or anything else !
21. Januar 2020
Bewertung ohne vorherige Einladung
Antwort von UpCloud
Hi!
Thank you for taking a moment to leave feedback, we greatly appreciate it.
During the signup and deposit processes, we do perform verification checks on the details that are supplied to us by the user. If there is any doubt in regards to these details then our systems do prompt for further checks to be performed and it sounds like this is what you have experienced with us.
We apologise if you feel like these were a little over-zealous, however due to the nature of the service we provide, we do have to confirm all user details and be confident in whom we’re providing services to. If the initial details provided do not let us do this, then further checks like this are required.
Kind Regards,
UpCloud Support
DO NOT USE
DO NOT USE. They will shut down your online services even when you've got credit on your account!!!
20. Januar 2020
Bewertung ohne vorherige Einladung
Antwort von UpCloud
Hi!
Thank you for providing feedback on your experience with us here on TrustPilot.
I’m sorry to hear that your account was suspended, though without further information I’m unable to comment on any of the specifics of this case. The most common causes of account suspension are Terms of Service violations and not responding to abuse related issues. For these, we highly recommend that users are familiar with our Terms of Service (https://upcloud.com/terms-of-service/) and have up to date contact details within their UpCloud Hub.
Our technical support team is available 24/7 via the UpCloud Hub so if you have any questions, please do feel free to reach out.
Kind Regards,
UpCloud Support
Don't know what the problem is with Upcloud on Trustpilot
Don't know what the problem is with these guys on Trustpilot. My review may change but so far this has been the fastest VPS I've had - tried them all.
On London VPS so maybe other locations are different - have 9 Woo sites with a high number of products and speed has beat even Linode hands down.
If things change I'll certainly come back and update.
16. August 2019
Bewertung ohne vorherige Einladung
They still charge you if you delete your server
They still charge you if you delete your server with no reason and no monthly invoice i have log in my account after 2 months they debited 12$
6. August 2019
Bewertung ohne vorherige Einladung
Antwort von UpCloud
Hi!
Thanks for taking the time to leave a review, we do read and appreciate all feedback received.
If you deleted a server then there would be no further charges incurred for this. The only way that charges would still accrue on an account would be if you didn’t delete either the associated storage devices or additional services such as backups.
I don’t have the details of your exact case here but our support team are available via the UpCloud Hub 24/7 should you have any queries so I’d highly recommend reaching out to them if you choose to use us in the future and face any issues.
Kind Regards,
UpCloud Support
Poor support, poor service
I signed up for the $5 trial to check if their claims were actually true (they weren't). My account was quickly suspended as I was running multiple benchmark scripts testing upload/download etc. I contacted support and they said that they would speak with their "team". The following day I had to contact support again, and they said that my account had been permanently supended, and that I should look for another cloud provider.
5. August 2019
Bewertung ohne vorherige Einladung
I Opened my Account with UpCloud in a…
I Opened my Account with UpCloud in a Hope that I will get to try the plan I wanted to but instead I got 5$ plan for trial that too for 3 days.. I Read somewhere that upcloud give 25$ credit for trial so I thought I would try 20$ service and if I am happy I will stay.. I Asked a Customer service Named "Long" that I wanted to try 20$ account and instead Got 5$ he proposed me to add money and Get it or I will close your Account.. Happy That I Opted for closing it.. Its Really Bad Experience from such a company.. I Hope this company improves way of Customer Service with Customer Retention.
15. Juni 2019
Bewertung ohne vorherige Einladung
Great company been with them about a…
Great company been with them about a year now. Stable cloud server and always available to help.
14. März 2019
Bewertung ohne vorherige Einladung
lets see how long...
lets see how long...
moved here 5 month agoe after vultr and digital ocean getting to big and messy with there quality. until now the fastest server i ever used in asia. thx a lot.
8. Februar 2019
Bewertung ohne vorherige Einladung
Good, but cogent involved...
Well, if it wasn´t mainly cogent network routing it would be great. I get sometimes decent to good download and pageload speeds, and sometimes very bad ones. I mean really bad, like 10 to 15 kB/s to my region. Consider this and do proper testing, Depending on your region could be ok to very good. The server itself and the panel, installation etc. are really good though.
4. November 2018
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.