Customer service today is non existent I phoned 10 times and put on hold Im going back to pay pal
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
They give the best rates. However you don't have the ability to authenticate your app access via email. Always has to be an sms message. When I am abroad, this means I incur extra mobile cha... Mehr ansehen
Unternehmen hat geantwortet
I have been remitting money to Ghana through unity link since 2005, and they have never let me down. Things got even marvellous with the Unity Link App. If there’s only one Ghanaian company providing... Mehr ansehen
Unternehmen hat geantwortet
Reversed transaction is almost 6 months now I still haven't gotten my money back. Three weeks ago they told me my money is ready to be refunded , but anytime I call they give flimsy excuses. The mos... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The online money transfer service that believes sending money to loved ones should be fast, secured, and simple! No fees for your transfers with excellent rates!!
Kontaktinformationen
4th Floor, 5-17 Hammersmith Grove, The Triangle, Hammersmith Grove,, W6 0LG, London, Vereinigtes Königreich
- 02087722160
- help@unitylink.com
- unitylink.com
4.0
Gut
19'926 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lengthy progress.
It was the first time that I used this app.
I wasn't happy with the length of time that it took for progress to send the money, when you claim that it's a fast payment.
24. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
We apologise for the delay in processing your transaction, we always aim to provide great service because we know how important your transfers are and satisfying our customers is very important to us, we would like to ask you for another chance to retain your custom. Have a nice day.
It was fast and reliable
It was fast and reliable. I love the service I’m receiving from unity link 🙏🏿
24. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
Good service and I’m happy with your…
Good service and I’m happy with your service
22. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
(100+)% efficiency
9. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
Feedback like yours is valuable to us. It helps us improve and continue providing the best possible service to customers like you. Thank you for your custom.
Unity Link is quick and reliable
Unity Link is quick and reliable. Customer service responds to queries on time.
21. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
Thank you for the kind review and for taking the time to share your feedback with Unitylink. Our priority is customer service, and we are ecstatic that we met that mark!
Since Friday morning that funds were…
Since Friday morning that funds were sent we haven’t received it yet and you guys have cut off your lines to our family so they can’t call and if they email you, you tell them to stop emailing them yet you took the money out of their banks. Are you trying to steal the funds? Where from all this good reviews if you’re trying to keep the money ? Refund the money back to the bank if you’re not sending it. You can’t have all this good review and be asss, refund the money now or they will report you. No thanks.
15. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
Thanks for your review.
Many users send money with unitylink seamlessly every day, we’re sorry you had a different experience. We couldn't locate your account from this review, please contact us via email at online@unitylink.com. We'd like to investigate and assist you adequately.
Very reliable
19. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
Thank you so much for the positive review. We're thrilled that you had a great experience with our service. We strive to provide the best service possible, and it means a lot to us that you appreciate it. Thanks again!
Antwort von UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
Very good even though it was long
Very good even though it was long
17. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
We appreciate your feedback, and we are glad to know that you enjoy our services. We apologise for any delay you have experienced, In case of any delay with transactions, please write to us at online@unitylink.com with the details of the issue and our team will be sure to resolve it in good time. Have a nice day
Very effective money transfer with good…
Very effective money transfer with good exchange rate. There's need to improve on customer service response. The chat function and calls are non responsive
16. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
Feedback like yours is valuable to us. It helps us improve and continue providing the best possible service to customers like you. Thank you for your custom
Their service are really good and I…
Their service are really good and I really appreciate it. Also, the exact amount you sent is exactly what the receiver received.
Thank you for your service.
16. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
Thank you so much for taking the time to leave us this lovely review!
We are delighted to hear that you have had a positive experience with us and are pleased with our service. Thank you for your custom.
Since yesterday , my transaction is not paid
Sent money to a friend yesterday. Still not paid, not update. What is going on, no idea
15. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
We apologise for the delay in processing your transaction, we always aim to provide great service because we know how important your transfers are and satisfying our customers is very important to us. kindly contact us via email at online@unitylink.com, We'd like to look into it and hopefully restore your trust in our service.
This service is abysmal
This service is abysmal! Honestly! I sent my money yesterday 4pm, still the app status says "processing" This app is too unreliable like everything Ghanaians create! Nothing seems to work consistently.
14. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
We apologise for the delay in processing your transaction, we always aim to provide great service because we know how important your transfers are and satisfying our customers is very important to us. kindly contact us via email at online@unitylink.com, We'd like to look into it and hopefully restore your trust in our service.
Can’t beat them
Everything about UL is great. I love using them. The service is efficient, good value and they communicate promptly on any issues.
14. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
Thanks for your great review and for taking the time to share your experience with us! Our customers are our priority and we hope to continue providing you with the best experience. Thank you for your custom.
I have had no problems with this…
I have had no problems with this company so far for a year and a half. Swift transaction
14. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
The app is easy to follow
The app is easy to follow , and all the features are easy to apply .
The exchange rate is better also .
14. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
Thank you for taking the time to share your positive experience with us. Your 5-star rating means a lot.
Very fast with good rates
8. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice evening.
Scammers
They took £35 out of my partners bank. We have never heard of them before them taking money out of bank. She called them and they would not give any details why. We have reported to bank as believe they are scammers. Beware beware beware
12. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
We are sorry to hear about your experience with UnityLink. We understand how frustrating and concerning this is, It's always a good move to contact your bank right away and let them know about the unauthorised charges, They'll be able to help you out and take the necessary steps to keep your account safe. Please contact us at online@unitylink.com for further assistance. Stay safe!
Antwort von UnityLink
Thank you for the great review! We’re so happy you loved your experience and can't wait for your next transaction! Enjoy the rest of your evening.
Reliable
Reliable, safe and moreover happy with their services.
8. März 2024
Bewertung ohne vorherige Einladung
Antwort von UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
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