UnitedHealthcare Bewertungen 

I have the UHC Advantage plan. As part of the plan perks, I receive a UCard with a monthly allotment to purchase food and medical supplies. Today I used the UHC app which has a shopping tool to scan the barcode of a product to see if it’s covered under the UCard benefit. I purchased feminine supplies which should have been allowed. For each item I scanned I received the approval message “This product qualifies for purchase using your benefit.” When I checked out my items, none of the items I scanned were covered/paid under the benefit. I had to pay almost $50 out of my pocket because the UCard barcode scanner gave inaccurate data. What’s the point of scanning items and receiving an approval message when the items are denied! I have no confidence that any item I check using the UCard barcode scanner will give me accurate results. VERY FRUSTRATING and worthless tool!!!!!!

Extremely disappointed with United Healthcare Dental. I lost a crown—a clear dental necessity—and had it replaced, only for UHC to deny the claim afterward. Apparently, they’re happy to take your monthly premiums but won't be there when you actually have a dental emergency. Their coverage is a safety net made of tissue paper. Avoid if you actually want your dental work covered.

UnitedHealthcare failed me when I needed them most.
After being hospitalized, I faced delays, lack of clarity, and unhelpful member services during a time when I was medically vulnerable. Communication was poor, information was inconsistent, and there was no sense of urgency despite clear time sensitivity.
Instead of support, I was left stressed and chasing answers while recovering. This experience showed a serious lack of care for members during critical health situations.
I would strongly caution anyone considering UnitedHealthcare to think carefully about how they handle real emergencies — not just what they promise on paper.

ALERT!! RUN FROM THIS COMPANY. DO NOT SIGN UP FOR IT THROUGH YOUR JOB! I THROW $1000 this year to this pos company. ONCE U SIGN UP THROUGH YOUR WORK YOU CANNOT STOP PAYING FOR 1 year. I pay $80+ a month and I still pay the office visit as if I don’t have insurance through this unethical company. THEY DONT COVER ANYTHING FOR YOUR MONEY. Go to Teladoc online for $50 a session. Theres so many options rathan being robbed by this company.

on December 8, I ordered orthotics because the chat on United healthcare told me they would pay 80% of the course then on the 20th. I saw that Medicare denied it and before United healthcare denied it. I chatted with them again and they said don’t worry we’re gonna pay 80%. They did not pay anything. I got a bill for $2400. They’re not an honorable company. Let’s not with me. They would not follow up with their words.

I signed up 4/2023 for a 3 year Golden Rule plan that I was promised was the premiere of products for those of us who have to buy our own. Cut to 12/2025 when they started emailing me to reapply for another 3 yr plan. I called 12/20 and was told I couldn't reapply until 1/14 but after they reviewed my medical history they told me I'd be approved and they would call me 1/14 to apply. They didn't call at the appointment time so I called them and applied and was told that it would go through. 1/22 I gota letter dated 1/16 stating that I had been denied due to seeing my primary care doctor 10/2/2025 and him listing a f33.1 dx, no other treatment was given. I go to the PCP and gyro once a year otherwise no other medical concerns and my only medication I pay out of pocket and have done. Nothing has changed since I started the policy same medication, same dose, same routine care. But 1 diagnosis code resulted in a denial. I called and after 3 hours of being transferred found that the denial was done by a human not AI according to the rep and the only option to appeal it is with 5 yrs of medical history. They have 3 yrs of medical history, I supplied the previous 2 yrs when I applied the first time. Why would they suddenly approve it on appeal? They took 3 years of payments resulting in about 18k for 2 PCP visits and 2 gyno visits. Now I have no coverage until next open enrollment. In November 2026. F UHC.

They refuse to give me a detail of dental procedures and frequency covered on my plan. This is what the EOC says on page 98: "see the full list of covered dental services with associated frequency limitations, you can find it in the UHC Dental Medicare quick reference guide at uhcmedicaredentalproviderqrg.com." That link does not work and I spent over an hour on the phone with several people in customer service and they said I would have to get the list of covered dental services and frequency covered from my provider.

At this point I'm not even convinced that they are legitimate company. I've spent the last 3 days trying to figure out if I have insurance with them or not. I think my next move will be to call my state representative and have them investigated for fraud! I wouldn't recommend this company to my worst enemy!

Why can't there be a zero starts? Over an our on the phone, 5 reps and 3 different companies and no one can tell me why they denied a bill from my dentist - not covered insurance, but just payment under my FSA. What incompetence.

If I could give 0 stars for their tele-health , I would. 1 1/2 hour wait the no connection. Do not contribute to their overhead minimization to maximize prfit and minimize patient care.

I signed up again with UnitedHealth this year because I received a letter from them in September 2025 showing me my benefits for 2026 . It was just about the same for 2026 as it was for 2025 my other benefits was the same 312.00 monthly so that was great for me because it helps with food and light bill. Well I checked it today January 1 2026 and I only have 230.00 I called them ask why I didn't get the 312 like my letter says. Several people later they say its trumps fault .ok if that is so I never received a letter from UnitedHealth telling me of the change. They mislead me and there is nothing I can do about it. Its sad that they can do this. Consumer service is a joke what they say goes .I will be changing as soon as I can.

THIS MAGA COMPANY SUCKS THEY MAKE YOU WAIT THEN STOP COVERING MEDS THEY SUCK

In the YEARS I have been with United healthcare I have been able to buy vitamins, mucus relief medicine, feminine hygiene items...
I just got off the phone with them asking why when I have a balance I was still charged and it showed I have a zero balance when they themselves told me what my balance is.
The woman said those items are no longer covered in OTC benefits and they change periodically WITHOUT notice. So you could be checking out like I was and have to pay for things that last month and months and years before were covered.

That, in my opinion, is bad business. If they want to change that's their perogative but with no warning? That sucks

For many years I have had a Medicare part D plan and while paying premiums, they have not paid one sent. They changed one necessary to monthly and made it more difficult to get. Yesterday I found out that they are not renewing me for 2026, might have canceled me for nonpayment after cashing my premiums, and we're ambiguous about finding my account. They left me crying. Shareholders should be wary as why would a company turn away a relatively healthy person who costs them no money

My company just (literally today) switched to a level funded plan. The plan is identical to the old plan in terms of coverage, etc. I had been participating the UHC rewards program and was waiting until the end to cash out so I could earn the maximum benefit. I logged in today to cash out and my rewards are gone on day one of the new plan. They screwed me out of $237. No, it’s not a ton of money but UHC tries to encourage people to buy a tracker (Fitbit, Apple Watch, etc) to track steps and sleep. It also encourages people to get flu shots, covid shot and all kinds of other things which help them save money on claims by covered individuals being healthier.

I chatted with a rep online who was of no help and told me that their rep who handled the renewal told the employer about this. I assured her that as the benefit manager for my company who handled the entire renewal on our side and participates in the rewards program, I would have not waited the one extra day to cash out.

It’s also odd that they can cancel out the rewards program earnings, but leave everything else from “last year” in place. All of my claims and spending are based off the plan that just ended. Deductible amounts, out of pocket, everything. Funny that they can cancel a benefit but not manage to reset the spending on day one.

I guess what everyone has been saying about UHC is true. They will do anything to get out of paying anything. Even just $237!!

This company is the worst, they refuse to cover a weightloss medication needed badly. My doctor submitted all the paperwork for the appeal only to have it denied for lack of information I will be looking for another insurance company soon

United healthcare has the runaround technique to an art. MULTIPLE calls,filing a claim( hard work), not hearing back from them, calling back and being told they LOST the claim. Refiling the claim, not being notified, call, call call and after a 30 minute call, told that the provider was out of network. WHY weren’t we told that on the front end?? Runaround, runaround. It’s no wonder they have a high net worth. They just DENY most of the claims. I’m passing this along to everyone I can.

For 2026, you have to have a qualifying health problem to continue using your Medicare OTC benefits for healthy food. This is not United’s fault. But what they do about it IS their fault. There is a complicated 3-step process involving phone calls and doctor’s contact info and a verification letter. I can do all this. But what about the people 1. Who don’t know about this and/or 2. can’t do this? Medicare is for old people. I think most old people can’t navigate this. I no longer like United. Should I change? Maybe yes. What they are doing is inhumane.

I thought this company was good but going down everyday!They take away some benefits and expect you to deal with it. Alot of their so called coverage isn't worth having UHC!!!

As a business owner and consumer, United Health Care is the absolute worst company for customer service, problem solving and communication I've ever dealt with in 40 years. Their systems don't work, they deny necessary claims for months on end and can't even be consistent on renewals. This company needs to be put out of business. Hopefully, Trump and the Republicans can create a health care system which basically eliminates them entirely. The stock has appropriately lost billions in value.