Purchased a house at auction last week - they were very quick to call and get money. The house has a broken window so as a condition for insurance is that we need to visit every 2 weeks (standar... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The communication from the enquiry at the beginning right through to the sale was excellent. Reece was very helpful in the early stages explaining how the process worked. Then on the auction day itse... Mehr ansehen
Unternehmen hat geantwortet
It was an easy process from start to finish. I was kept informed throughout the actual sale day with regular phone calls on the bidding and what was best for our property. This has been a very stressf... Mehr ansehen
Unternehmen hat geantwortet
Would definately recommend. Process was easy, staff were great , professional ,yet friendly everything was explained and it was an easy transaction. Jack and India were great. Keep up the good work. T... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Immobilienauktionator
- auch in
- Agentur für Gewerbeimmobilien
- Auktionshaus
- Immobilieninvestment
- Immobilienmakler
Über Under The Hammer
Vom Unternehmen geschrieben
Because buying and selling property shouldn't be slow, stressful or uncertain
Buy your next property with confidence
Buying property shouldn't feel like guesswork. At Under The Hammer, we make it easy to bid with clarity, speed, and certainty — whether you're a first-time buyer, investor, or looking for your next renovation project.
Our online auctions feature residential, commercial, land, and investment properties, with all fees and legal packs available upfront and bidding in real time. What you see is what you get — and when the hammer falls, it's yours. No chains. No delays. No let-downs.
This is how property buying should feel.
A faster, smarter way to sell
When you're ready to sell, you want results — not second guessing. Under The Hammer gives you a clear, expert-led route to a legally binding sale, with no fall-throughs, no drawn-out chains, and no last‑minute surprises.
We run regular online auctions for residential, commercial, land, and investment properties, with full transparency from the start and committed buyers from day one. It's all about speed, certainty, and support — from valuation to completion.
Because selling shouldn't be stressful.
Join Us For Auction Day!
We hold auctions every other week, join us at underthehammer.com and share in the excitement!
Kontaktinformationen
63 Temple Row, B2 5LS, Birmingham, Vereinigtes Königreich
- 03455 120 115
- info@underthehammer.com
- underthehammer.com
Under The Hammer
4.1
Gut
351 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Really helpful over the phone
Really helpful over the phone. Haven’t used to buy a house yet, but they went above and beyond to explain the process to me and can tell they have quality customer service.
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Sami,
Thank you for your review. We are pleased to hear that the team took the time to explain the process clearly and that the support over the phone gave you confidence in our service. Providing helpful and informative guidance is something we take great pride in.
We appreciate you sharing your experience and look forward to assisting you whenever the time is right.
Excellent throughout
Dan was extremely helpful and constantly kept me informed throughout the whole process of the sale of the house.
Thank you Dan you are a star and a credit to Under the Hammer
Elaine
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Elaine,
Thank you for your kind review. We are delighted to hear that Dan kept you well informed throughout the entire sale process and provided such helpful support. It is always great to know when our team has made a positive difference.
We will be sure to share your lovely feedback with Dan and the rest of the team. Thank you again for taking the time to share your experience.
first property for my new flipping business.
This is my first property for my new property business!
I explained this to Dan and Dom and they have been more than happy to help and assist me where possible. I have no experience on this new business im embarking on and they've explained the journey on their end - I will definitely keep working with Under The Hammer on future projects.
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Edward,
Thank you for sharing your experience with us. We are delighted to hear that Dan and Dom were able to support you on your first property purchase and help explain the process clearly as you begin this new venture. It is always rewarding to know that our guidance has helped build confidence at an early stage.
We truly appreciate your kind words and look forward to working with you again on future projects.
Excellent service from the beginning…
Excellent service from the beginning onwards. Great communication from Dan and Dominic all the way through the process with great advice and help.
Highly recommend.
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Rob,
Thank you for the fantastic review. It is great to hear that the service felt strong right from the start and that the communication and guidance from Dan and Dominic helped things run smoothly for you. They will both be pleased to know their support made a real difference.
We really appreciate the recommendation and are here if you ever need anything in the future!
Spoke to Tom today very very helpful …
Spoke to Tom today very very helpful he answered all questions I asked and explained each answer very thoroughly. I honestly can’t thank him enough for his help
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Carol,
Thank you for sharing this. It is wonderful to hear that your conversation with Tom gave you the clarity and reassurance you were looking for. He will be glad to know his explanations made everything easier to understand.
If anything else comes up or you need further guidance, just let us know as we are always happy to help.
Highly recommend talking to Jamie in…
Highly recommend talking to Jamie in the team, very knowledgeable and great advice when it comes to selling my house. 10/10 service
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Adam,
Thank you for the great review. It is brilliant to hear that your conversation with Jamie was so helpful and that his advice gave you clarity around selling. He will be really pleased to know his guidance stood out to you.
We appreciate the recommendation, and if you need anything as you move forward, we are always here to help.
Jodeane was a pleasure to work with
Jodeane was a pleasure to work with, making situations a lot easier even when times wasn’t so straight forward :) hopefully we can work together again soon.
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Kyle,
Thank you for leaving such a kind review. It is great to hear that Jodeane helped make things feel easier, even when the situation was a bit more challenging than expected. She will be really pleased to know her support made a difference.
We appreciate you taking the time to share this, and we hope to work with you again in the future.
Excellent customer services
I find the help, support and excellent services provided by Jodeane Smith, the Sale Negotiator extremely helpful. I came away with very positive experience. Thank you
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi,
Thank you for sharing your experience. It is great to hear that the support you received made the process feel positive from start to finish. We will make sure Jodeane sees your feedback, as she will be glad to know her help made such a difference.
If you need anything else along the way, we are always here!
Excellent from start to finish!
We were completely new to the auction process. Still, the team at Under The Hammer took the time to go through everything with us, from completing the necessary paperwork and promoting the property on their website to handling enquiries and keeping us up to date literally until the minute the hammer fell. I cannot recommend Under The Hammer highly enough.
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Rob,
Thank you for taking the time to share your experience. It is brilliant to hear how supported you felt throughout the whole process, especially as this was your first time selling at auction. The team will be so pleased to know that the guidance, communication and updates helped you feel confident right up to the moment the hammer fell.
We are grateful for the recommendation, and if you ever need anything in the future, we are always here to help
Superb Customer Service
A fantastic, professional company to do business with. Dan worked tirelessly to negotiate with potential buyers to get the best possible deal. I was kept informed at every stage. On the odd occasion where Dan could not get to me Dom picked up the slack seamlessly. Excellent service.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Faisal,
Thank you very much for sharing another review with us. We truly appreciate you taking the time to leave further feedback. It is wonderful to hear that Dan’s hard work and communication helped you feel supported throughout the process, and that Dom was able to step in smoothly whenever needed.
We are delighted that the service felt professional and well coordinated from start to finish. Thank you again for placing your trust in us and for your continued support.
Dom was brillant on the phone 📞 really…
Dom was brillant on the phone 📞 really helped me answer all my questions for housing which will hopefully help me for my future in property !!!
2. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Henry,
Thank you for your review. We are glad to hear that your call with Dom was so helpful and that he was able to answer all your questions clearly. It is great to know the guidance has supported you as you look toward your future in property.
We appreciate you taking the time to share your experience and we will make sure Dom sees your feedback.
Great Experience - Helpful and Professional Throughout
I had a really positive experience with Underthehammer.com. Dominic McLoughlin was excellent from start to finish. He stayed engaged with me throughout the process of reserving a property and clearly explained every step of the buying process.
Overall, a smooth and reassuring experience. Highly recommend!
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi A Ali,
Thank you for sharing your experience. We are very pleased to hear that everything felt smooth and reassuring for you and that Dominic provided clear guidance throughout the buying process. Knowing that you felt supported at every stage means a great deal to us.
We appreciate your kind recommendation and will be sure to pass your feedback on to Dominic and the team.
Tom has been very informative and…
Tom has been very informative and extremely helpful in explaining the auction procedure
This has been written by Elaine Humphreys
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Elaine,
Thank you for your review. It is great to hear that Tom was able to make the auction process clear and straightforward for you. We are glad the guidance has been helpful.
If you have any more questions as you move forward, just let us know — we're always here to help!
Jodeane has always been great to deal…
Jodeane has always been great to deal with extremely professional and always quick to answer queries
25. November 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Kayode,
Thank you for leaving such a positive review. It is great to hear that your experiences with us have been consistently smooth and that your queries have been handled quickly and professionally. We will make sure Jodeane sees your feedback, as she will be glad to know her support has made a difference.
We appreciate you taking the time to share this, and we are always here if you need anything in the future.
Brilliant experience as a seller
Underthehammer have provided a top notch service in selling my property. Tom has been amazing from the start to the end and always kept me updated, their marketing strategy has been top tier which was evident with the auction result seen, achieving much higher price than anticipated!
25. November 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Gurjinder,
Thank you for your fantastic review. We are delighted to hear that the service felt top notch throughout and that Tom kept you well informed from the beginning to the end. It is great to know that the marketing approach delivered strong interest and helped you achieve a result above your expectations.
We really appreciate you taking the time to share your experience and we will make sure Tom and the team see your kind words.
I have known Tom for several years and…
I have known Tom for several years and have always found him to be dependable, courteous, and straightforward in his approach. Our previous work together was conducted with professionalism and clarity, which left a positive and lasting impression. I would welcome the opportunity to work with him again when circumstances allow.
25. November 2024
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Sophia,
Thank you for taking the time to share your experience. It is wonderful to hear that your past work with Tom left such a positive impression and that you found him dependable, courteous, and clear in his approach.
We truly appreciate your feedback and your kind words about his professionalism. We hope there will be another opportunity for you to work together in the future when the time is right.
I called in as a first time auction…
I called in as a first time auction buyer and Jodeane was incredibly patient and helpful. Will definitely use Under the Hammer when I’m ready to buy!
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Michael,
Thank you for sharing your experience. It is great to hear that your first call as a new auction buyer felt clear and supportive, and that you found the guidance helpful. We are really pleased the conversation left you feeling confident about coming back when you are ready to buy.
We appreciate you taking the time to leave a review and look forward to helping you again in the future.
I am a new investor & called up to ask…
I am a new investor & called up to ask some questions Dom was very helpful & answered all my questions & will be sending me deals in my emails thank you dom.
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Shahaib,
Thank you for taking the time to share your experience. It is great to hear that you felt supported as a new investor and that your questions were answered clearly. We are glad the conversation gave you the information and confidence you were looking for.
We appreciate your feedback and look forward to helping you with future opportunities.
Horrible Experience
This has been, without question, the worst auction house I have ever dealt with.
They stood by while we were effectively ripped off by a greedy seller charging £500 for every single access request. This clause wasn’t stated anywhere in the contract, and when we raised it, the auction house simply shrugged and said it was “out of their hands.”
We’ve purchased multiple properties through various agents and auction houses, and this experience ranks as the absolute worst.
Completion was meant to be on the 24th, yet for some bizarre reason they noted it as the 12th and applied constant pressure on us. They couldn’t even calculate 28 working days properly.
It then took three full days after completion to receive the keys because the staff member responsible had gone on holiday, and the rest of the team didn’t seem bothered at all.
Customer service was equally shocking. One staff member literally said, “I’m unable to do anything,” when we requested access — despite us paying £500 per visit.
In the end, Pav was the only person who actually helped (and we appreciate her), but overall the experience was terrible.
Honestly, even if they had Buckingham Palace on auction for £10, I still wouldn’t buy from them again.
24. November 2025
Antwort von Under The Hammer
Hi Swish Hub,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your recent experience did not meet your expectations. We take all concerns seriously and appreciate the opportunity to address the points you have raised.
Firstly, regarding the access requests and the fees charged, every instance of access was agreed directly between yourself, your solicitor, and the seller and/or their legal representatives. Under The Hammer had no involvement in arranging, approving, or charging for these visits, as this falls entirely within the remit of the seller’s legal team.
In relation to the completion date, we understand there was some confusion around the timeline. Ordinarily, auction sales complete within 28 calendar days. However, in this particular instance, we can see that the contract issued by the seller’s solicitor clearly states 28 working days. We will be reviewing this internally to ensure clearer communication is provided where contractual terms differ from the usual standard.
With regard to the key collection, you are correct that the team member handling this matter was out of the office. Their out-of-office notification would have been visible to your solicitor upon contact. Upon her return, the staff member did apologise for the situation. Nonetheless, we apologise for the delay and agree that this should have been managed more efficiently to avoid any inconvenience.
You also mentioned concerns about the level of customer service you received. We take this extremely seriously. If you could provide the dates you contacted our office and the names of the staff members you spoke with (where known), we will review the call recordings to address your concerns fully and take any appropriate action.
We are pleased to hear that Pav was able to assist you, and your acknowledgment of her efforts is appreciated.
Once again, thank you for bringing this to our attention. We truly regret that your experience fell short of what we strive to deliver.
Great company!
Everyone in the company are really helpful and friendly and quick to respond. Jodeane is always happy to help on phone or email.
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von Under The Hammer
Hi Lauren,
Thank you for sharing your experience. It is lovely to hear that you have found the team easy to deal with and quick to get back to you. We are also really pleased to know that Jodeane has been there when you have needed support, whether by phone or email.
We appreciate you taking the time to leave a review, and we are always here if you need anything else!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.