You can only reach customer service by email. They have replied, but just keep telling me to wait longer! I'm now having to order from elsewhere. Don't bother!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered an aluminium print, received damaged. I've tried continually to reach out to this company, by email, contact form and phone. Neither tickets from email or their contact form have had a respo... Mehr ansehen
Terrible service they won't answer emails have taken my money hand closed the site! I've had no photos no refund and you cannot contact anyone online via email or phone or help desk nothing. Now I've... Mehr ansehen
Ordered four copies of A4 photo books. One arrived with scratched front cover. Another one had photo default, added some random dodts and the final two had creased corners so overall not great at all,... Mehr ansehen
Unternehmensdetails
Über Foto.com United Kingdom
Informationen, die aus verschiedenen externen Quellen stammen
Foto.com France
Foto.com Nederland
Foto.com Belgium
Foto.com Denmark
Foto.com UK
Foto.com Deutschland
Foto.com is a customer friendly website where you can print your digital photos. Create your personalised photo book and get it delivered directly to your door! Offering a photo album is the best way to concretize and share your memories with your family! Set your imagination free and build your own personalised photo products with your best memories! Foto.com - Print your Emotions
Kontaktinformationen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Scammers
I paid almost 6 pounds for nothing.I uploaded my photo and they send me back a pdf with the size of the pictures I was looking for. I don’t need to pay 5 pounds for that.
Then I ordered them printed to be sent home, they charged me 2,5 extra pounds and any Igor has arrived. It is a scam
Website unresponsive. Wrong phone number.
I have used this company many times before. This time, I created a project, uploaded my photos but when I went to 'order' the box said zero photos in the project. Also my basket was empty. I spent three hours backing and forwarding and wasting my time. I have sent emails and also this morning trying phoning their website helpline (0161 850 8344) ... which is actually and engineering company that have never heard of them.
Very slow.
It’s been nearly two weeks and I haven’t received my products
When I try to track the page says error 404 not found. And because it Christmas / new year no one is available to contact.
I cannot comment further about quality of photo books etc as I haven’t seen them yet. I am still waiting 😢.
Scam site
Paid for order yet not received. Customer service is not getting back to my emails. Definitely not ordering here again, and filing an official complaint against them.
misleading advertising & delivery time
First big exclamation mark was their behavior regarding the 20% discount for the first order that they offer for registering for the newsletter. No voucher was sent nor was available in the account and only after a week of messaging with the support (claiming that they do discount only after ordering the first order) I got it. Second negative point is the mentioned long delivery time. Even though they advertise 6 days, I still did not get it after more than 2 weeks...
Update after 10 weeks after ordering my photos: first delivery got returned to them for whatever reason so they apparently printed it again in the meantime, however also this was not delivered so I asked for the money back.
Definitely not worth of ordering through them - save the nerves waiting and arguing with them and get it from your local provider
Great Calendars, Delivery & Support
Great Calendars
They have a design tool that helps you build your own Calandar.
Can get 4 pics plust a background pic per page which I have seen nowhere else.
Every year I forget where the tool is but their support helping me is excellent.
Super-prompt delivery.
Top of the price range methinks but worth it for the number of pics per page and other clever stuff you can do.
Do follow the warning lights.. red, i'd choose another pic, amber the bigger the pic the less defined it is as they are at pains to point out.
Terrible company
Terrible company. Do not use! Deceptive trial offer. Took my money would not return.
Happy with Foto.com
Very happy to continue to deal with Foto.com. I have purchased several photo books from them to date and all are of top quality and arrived swiftly. I did have an issue with my last transaction as the link from the promotional email I received led me to the Belgian site which I failed to notice and when I completed my compilation I was unable to process it as it would not accept my Ireland details, it took a few emails before I got satisfaction from the help desk but they did do their best for me once I stressed to them how much time and effort I had spent putting it all together. My latest photo book is currently on route and I’ve no doubt it will be of top quality as before..
I have ordered many times from Foto
I have ordered many times from Foto . com .The orders have included poster sized prints and smaller sizes at all times I have been delighted by the quality of the prints. The speed of completion of the orders has been exceptionally fast and I wouldn’t hesitate to recommend their service!
Great prints
Great prints (I had ordered some from another site but had to get them re-done, the ones from Foto were so much better) but the process to order was a little annoying so only four stars.

Antwort von Foto.com United Kingdom
If I could give it 0 stars
If I could give it 0 stars, I would. What should've been a 4-5 day delivery time, I ordered 14 photos, and they were never delivered. I inquired with customer service after 1 week, after 10 days, after 2 weeks, etc. After 2 weeks, I asked for a refund. I was told that I needed to wait for over a month before they would consider doing anything. They didn't even offer to refund shipping. NEVER order from this company.
Perfect service & product, in English! A+
Perfect service. I wanted to send a gift to a friend in Brussels and Foto.com was perfect for that, allowing me to order the items in English, personalising them and send them quickly by post. Very happy client and gift receiver!!
Good customer support
My order was messed up, but that's life, and Alex with customer service was very helpful with fixing the mistake and getting me the right item eventually.
Fotos muito escuras
Fotos muito escuras. Papel e impressão de fraca qualidade.
Não recomendo.
I have been ordering from your site for…
I have been ordering from your site for years and I wasn't happy with the latest prints.
I did not select photo enhancement but it's obvious this has happened with these prints coming out in various different shades.
The paper used in the past has also been changed to a lesser quality.
As fotos vinham muito escuras e cortadas
…my prints have not yet arrived.
to date I have not received my prints
Don’t order if in a hurry
My order took over two weeks to be processed and posted out to me. When I emailed the company to find out what was going on they replied in French! I eventually got my order that had been sent from Belgium. The quality was ok but no better than other cheaper sights I’ve used before. Definitely won’t be using them again
1at class service and quick.
Good quallity!!
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