Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Very happy with good quality kits. Initially they only sent 5 out of the 8 kits I ordered but thanks to the customer service advisor (Kaye) this was soon remedied (in just over a month) and i am now t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Clearly, Figured'Art are the leaders in their field, with a vast range of product and speedy availability for many of the items from a UK facility. When I forgot to deduct 15% discount from an order,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Brilliant customer service provided by Kaye. she was so helpful and resolved my query in a timely manner. I would definitely recommend Figured Art for your purchases. Thank you once again Kaye. Dal... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Do not order from this place, absolutely dreadful, ordered 4th of December it said 48hour delivery in the uk, I thought cause it’s Christmas obviously will take a bit longer…. Fast forward to 22nd De... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Künstlerbedarf

Vom Unternehmen geschrieben

Figured'Art serves customers in the UK, providing painting by numbers and diamond painting kits to cultivate artistic skills at one's own pace. With an emphasis on quality and accessibility, we collaborate closely with international suppliers and artists. Our personalized kits transform photos into unique artworks, and we also offer custom canvas commissions. Join us in embracing creativity with Figured'Art.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

36 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Extra colours

Katherine never gave up trying to supply me with an extra set of paints and kept me informed constantly about the process of contacting their suppliers in order to make sure I received the correct colours. Great service.

28. November 2025
Bewertung ohne vorherige Einladung
Figured'Art UK-Logo

Antwort von Figured'Art UK

Hello Len,

Thank you for taking the time to share your experience!

We greatly appreciate your satisfaction with the support provided by our customer service team.

Your acknowledgment ensures that Katherine’s dedication is recognized and appreciated. Knowing that our efforts have a positive impact motivates us to continue striving for excellence every day.

We appreciate your support and hope to assist you again soon.

Best regards,
Figured’Art Customer Care Team

Bewertet mit 5 von 5 Sternen

I made a mistake when ordering my kits

I made a mistake when ordering my kits. Katherine very promptly sorted it out for me.
These kits are excellent quality and I'd recommend to anyone.
Can't wait yo start my beautiful kits and have hours of pleasure and relaxation while doing them. Worth every penny.
Sharon

27. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Extremely helpful

Extremely helpful, great customer service, followed through very quickly and efficiently on my query. Would definitely recommend for quality of materials and customer service. 10/10

14. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Figure’d Art care for their customers.

My favourite mini art canvases are Figure’d Art. It is my hobby as I am confined to bed in a care home. The postmen regularly deliver to flats nearby because they are careless. I have built up a bond with the office of Figure’d Art because they always patiently sort it out. Sue Shaw

18. Juni 2025
Bewertung ohne vorherige Einladung
Figured'Art UK-Logo

Antwort von Figured'Art UK

Hi Sue,

Thank you so much for sharing this with us. We're truly touched that our mini art canvases bring you joy, especially during such a challenging time. We're also glad we’ve been able to support you through the delivery issues. Your trust and kind words mean the world to us.

Best,
Figured'Art Customer Support Team

Bewertet mit 4 von 5 Sternen

Great customer service

I ordered a custom paint by numbers, and was sent the wrong item. But when I emailed customer service, Jamie was very helpful and got the correct print sent out straight away.

13. Mai 2025
Bewertung ohne vorherige Einladung
Figured'Art UK-Logo

Antwort von Figured'Art UK

Hi Emma! We’re very sorry for the mix-up with your order, but we’re glad we were able to resolve it quickly for you. Thank you for your patience and understanding—we truly appreciate it!

Best,
Figured'Art Customer Support Team

Bewertet mit 5 von 5 Sternen

Previews before purchasing

Jamie was extremely helpful and respectful. He assisted me with several previews of my custom painting before I made the purchase, ensuring everything was just right. I really appreciated his patience and support throughout the process.

11. Juni 2025
Bewertung ohne vorherige Einladung
Figured'Art UK-Logo

Antwort von Figured'Art UK

Thank you for the lovely review! We're so pleased to hear Jamie provided such great support—your satisfaction means everything to us.

Best,
Figured'Art Customer Support Team

Bewertet mit 5 von 5 Sternen

I ran out of paint on pot 3 of the…

I ran out of paint on pot 3 of the hippo canvas and Jamie was very helpful in ordering a new pot and keeping me updated.

23. Mai 2025
Bewertung ohne vorherige Einladung
Figured'Art UK-Logo

Antwort von Figured'Art UK

Hi Ms Jones, we're sorry to hear you ran out of paint. Thank you for your feedback! We're glad Jamie was able to assist you promptly—enjoy finishing your hippo canvas!

Best,
Figured'Art Customer Support Team

Bewertet mit 4 von 5 Sternen

Excellent quality.…

The Quality of the canvas especially framed are brilliant The quality of the paint is also brilliant. I do extremely difficult paintings and.I really enjo.but even the basic paintings a enjoyable to do

31. Mai 2025
Bewertung ohne vorherige Einladung
Figured'Art UK-Logo

Antwort von Figured'Art UK

Hi Reginald! Thank you so much for your kind words! We're thrilled to hear you're enjoying both the challenging and basic paintings, and that you're happy with the canvas and paint quality. Happy painting!

Best,
Figured'Art Customer Support Team

Bewertet mit 5 von 5 Sternen

Fantastic service

I had used other company before but with this one they get back to you straight away nice little tool bag nice little pot of glue .
I will be sure to tell my friends bout this who do 5d diamond art. And delivery was quick didnt have to wait weeks like the others

22. Mai 2025
Bewertung ohne vorherige Einladung
Figured'Art UK-Logo

Antwort von Figured'Art UK

Hi Cressida, thank you so much for your feedback! We are happy that our team could assist you. :)

Best,
Figured'Art Customer Support Team

Bewertet mit 5 von 5 Sternen

Fantastic collection of paint by…

Fantastic collection of paint by numbers kits - truly something for everyone.
One of my kits came with an incorrect colour, Jamie went above and beyond to rectify this for me. They kept in regular contact through the shipping process and truly made me feel like a valued customer. I’m so impressed with the choice of prints and have absolutely loved the paint by numbers I’ve purchased from them.
Excellent quality and excellent customer service

19. Mai 2025
Bewertung ohne vorherige Einladung
Figured'Art UK-Logo

Antwort von Figured'Art UK

We appreciate you taking the time to write a lovely feedback! Providing excellent and quality customer service is one of our top priority, and we're happy to hear that you're satisfied!

Best,
Figured'Art Customer Support Team

Bewertet mit 4 von 5 Sternen

Lovely art and good service

I’ve bought a couple of paintings from FiguredArt and the quality is great. I really enjoy making the kits. Customer service is also brilliant. I had been sent the wrong set of paints with an order and the response to my problem was quick and I received a replacement kit with the correct colours within a fortnight free of charge.

16. Mai 2025
Bewertung ohne vorherige Einladung
Figured'Art UK-Logo

Antwort von Figured'Art UK

Hi Aly, we're sorry to hear that you experienced an issue with your kit. We are happy that we are able to resolve it for you quickly!

Best,
Figured'Art Customer Support Team

Bewertet mit 5 von 5 Sternen

Jamie from customer services was very…

Jamie from customer services was very prompt in responding to my problem of missing diamonds from a project that I was working on. They were dispatched within a few days and I received them today. Excellent customer service, have now ordered more kits.

13. Mai 2025
Bewertung ohne vorherige Einladung
Figured'Art UK-Logo

Antwort von Figured'Art UK

Hi Yvonne,

I'm sorry to hear that you received your order with missing diamonds. We're happy that we were able to resolve it for you quickly.

Thank you for your continued support!

Best,
Figured'Art Customer Support Team

Bewertet mit 5 von 5 Sternen

Excellent customer service.

I would highly recommend Figured’Art. There was a small issue with a recent purchase and it was resolved in an extremely timely manner with no hassle.
Jamie couldn’t have been more helpful.
Would I use Figured’Art again - absolutely. High quality Diamond Painting Sets and great customer care.

8. Mai 2025
Bewertung ohne vorherige Einladung
Figured'Art UK-Logo

Antwort von Figured'Art UK

Hi Tracey,

Thank you so much for your lovely feedback!

We are happy to be able to resolve your order issue in a timely manner.

Best,
Figured'Art Customer Support Team

Bewertet mit 5 von 5 Sternen

An excellent company with really good products

Figured'Art Uk have been really helpful with a problem I have had on a diamond art picture. Jamie was very quick to respond and I feel went above and beyond my expectations. Will always use this company for pictures. The quality of the pictures and tools is excellent. Highly recommend.

2. Mai 2025
Bewertung ohne vorherige Einladung
Figured'Art UK-Logo

Antwort von Figured'Art UK

Hi Karen,

We are sorry to hear that you experienced an issue with your diamond art picture.

We are happy to be of help! :)

Best,
Figured'Art Customer Support Team

Bewertet mit 5 von 5 Sternen

Very professional.Deals with orders and…

Very professional.Deals with orders and queries promptly and courteously.
Highly recommended for a relaxing and unusual hobby.

1. Mai 2025
Bewertung ohne vorherige Einladung
Figured'Art UK-Logo

Antwort von Figured'Art UK

Hi Gill,

Thank you for taking the time to write a review!

We are happy to be part of your relaxing and unusual hobby ;)

Best,
Figured'Art Customer Support Team

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