Ordering process was easy and the order arrived in good time and on time. The only downside is that the Fuji Mountain option is only available in 200g packs - bigger packs would mean less packaging.... Mehr ansehen
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Das sagen Bewerter
There has never been more choice of different coffees than there is right now. Each persons pallete is different and this can change with age, experience etc. I came across this coffee purely by chanc... Mehr ansehen
Poor communication when trying to find out where my order was or when it was due to arrive, no response to email requests sent only overall blanket email response received. Very impersonal, made me l... Mehr ansehen
On time, all is always in pristine condition, the quality has never dropped (and the quality is the reason Im still suscribed to)
Unternehmensdetails
Über Ueshima Coffee Company
Vom Unternehmen geschrieben
Japan's No. 1 coffee
Since 1933, Ueshima Coffee Company has been distilling the unique culture of Japanese craftsmanship into every cup of coffee. Finest quality beans, precision roasted.
A thriving coffee scene is at the heart of our Japanese culture, where tradition meets modernity. For decades, our coffee masters have perfected the craft of coffee and innovated to quietly influence coffee trends worldwide.
We’re humbled to be the No.1 choice in a nation of coffee lovers. Our coffees are certified and sustainably sourced arabica beans, and we precision roast every batch, giving you a great taste however you brew it.
Kontaktinformationen
Vereinigtes Königreich
- info@ueshimacoffeecompany.com
- ueshimacoffeecompany.com
4.6
Hervorragend
1053 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Always great service
Delivered on time, securely packaged. Always great service & communication from Ueshima!
29. Mai 2026
Excellent coffee company
Communication from this company is fantastic delivery is quick and not to mention the fantastic coffee range
I’ve ordered several times before and always a great experience it’s the only coffee I drink… altogether fantastic
21. Mai 2026
Good coffee but the company has very…
Good coffee but the company has very poor service and does this cheeky thing on Amazon where they cancel your subscribe and save saying it’s out of stock but you can buy it at full price.
26. Mai 2026
Bewertung ohne vorherige Einladung
Keep running out of stock
Keep running out of stock. Get a couple of notifications about this. I then have to buy different coffee and a few days latter it’s back in stock and deliver. Extra expense and coffee I didn’t want
21. Mai 2026
Poor communication when trying to find…
Poor communication when trying to find out where my order was or when it was due to arrive, no response to email requests sent only overall blanket email response received. Very impersonal, made me like they didn't care!
Had to wait long time for items to arrive
13. Mai 2026
Delivery was delayed and had to send an…
Delivery was delayed and had to send an enquiry email to find out why. However, coffee beans were good.
13. Mai 2026
Very late online delivery.
Ordered over 100 capsules on the 2nd of May,no delivery on day 7….. emailed 3 times after day 6/7 and no reply.
Turned up 14th May.
Surprisingly slow service and no communication back.
I had to go and buy extra from the local shop!
Shoddy.
Poor communication.
V slow delivery.
2. Mai 2026
Excellent coffee - easy to deal with
Excellent, very efficient company, quick postage, nice packaging, and above all - really tasty coffee. Would recommend!
1. Mai 2026
Ordered coffe over a week ago ,heard…
Ordered coffe over a week ago ,heard nothing since . Sent a chase up email 3 days ago, hey guess what ? Still heard nothing . 1st time ordering from this company ,hey guess what ? It will be the last time . Stick to amazon at least you get next day delivery on most coffee ,or the independent online roasters. They are miles better than this .I wont be back and as of next week will requesting charge back from my bank .
Still heard nothing ,contacted bank ,who have now refunded money. Bye bye ueshima!!! Avoid at all costs
2. Mai 2026
Bewertung ohne vorherige Einladung
Lack of response
Still waiting a week later for my subscription to be dispatched after money has been taken. Contacted customer service and was rather curtly told their system is down without an apology or instruction on whether they will contact me. Since emailed again twice and been ignored. Subscription cancelled but still waiting for the coffee I have paid for this month. Sad as the coffee is lovely
2. Mai 2026
Bewertung ohne vorherige Einladung
Great care and attention to detail…
Great care and attention to detail producing a comforting feeling of trust.
1. Mai 2026
The poor delivery service let's them down
The product arrived late and damaged. The coffee is very good but it is better to buy direct from a supermarket than direct from the company. They dont respond to communication. I sent two emails and never received a reply to either of them. Clearly dont care about customer service.
30. April 2026
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