My usual grocery stores no longer have Typhoo QT instant tea available so after hours of research I was very pleased to find an alternate source. I can now telephone and speak with a very helpful... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Have been using Typhoo one cup (Blue/red/white Box) now for years, they have always been a lovely flavour , round individual T bags wrapped in foil for freshness. Was shocked a few weeks ago when I... Mehr ansehen
Unternehmen hat geantwortet
I gave advice on how the product was defective, Typhoo went out of their way to replace it. Replacement package arrived promptly. Really enjoy the product, excellent customer service!
Unternehmen hat geantwortet
There is nothing better than the simplicity of ordering online and this website was easy. Much better than walking around shops when your in your eighties only to find they've sold out!
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
It's arguably Britain's best cuppa. Established in the UK in 1903, it always delivers that great British tea moment.
Kontaktinformationen
Unit 3-4 Severnside Trading Estate, Textilose Road, M17 1WA, Manchester, Vereinigtes Königreich
- 0800 633 5650
- support@typhoo.co.uk
- typhoo.co.uk
4.1
Gut
122 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
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Very satisfied with the service
I bought flavoured tea for my wife. There was a problem with delivery, not Typhoos fault, but it was fixed immediately by Bethany in the customer services dept. A new supply sent quickly with a different courier. Very satisfied with the service and my wife absolutely loves the tea.
16. März 2026
Antwort von Typhoo
Thank you for your kind feedback!
We’re delighted to hear that Bethany was able to resolve the delivery issue promptly and ensure your order reached you without further delay. It’s great to know that you were satisfied with the service, and even better to hear that your wife is enjoying the tea.
We sincerely appreciate you taking the time to share your experience. We hope you enjoy your next cup of Typhoo Tea ☕
Kind Regards,
The Typhoo Team
Typhoo tea bags now make weak tea - shrinkflation!!!
I am really fed up with food manufacturers reducing the quantity of ingredients but also increasing prices. Typhoo tea bags which I have used for years come in a box of 240 (that I always buy). The last shop I was only able to buy 160 box. So I bought 3 boxes of 160's as I drink tea a lot. I was disappointed when opening the box to see square loose bags in twos instead of the normal silver foil covered round single bags. Not only is this inconvenient as splitting two bags apart results in some bags slitting & loose tea everywhere but the tea is distinctly weaker as Typhoo have reduced the volume of loose tea in each bag by some 20%!! I will switch brands.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Typhoo
Thank you for taking the time to share your feedback,
Thank you for being a loyal Typhoo tea drinker. We’re sorry for the inconvenience you experienced and would love to help resolve this personally.
We are keen to ensure your concerns are addressed and would be happy to speak with you further. As we don't have your contact details to call you directly, I have sent the request information link, if you can please complete this at your earliest convenience.
You can also give us a call at your earliest convenience on 03300242323 and ask for Bethany, we will be more than happy to get this resolved for you.
We look forward to speaking to you soon,
Kind Regards,
The Typhoo Team
Antwort von Typhoo
Thank you for the 5 star review ! Enjoy your next cuppa ☕
Kind Regards,
The Typhoo Team
Tasty Typhoo
I have used Typhoo instant tea for years now , so convenient when travelling , just pop into a lay by n make a cuppa , no need to carry milk that curdles in the heat , tastes good too
10. März 2026
Antwort von Typhoo
Thank you for your lovely feedback! We're so glad our instant tea has been a convenient travel companion and that you're enjoying the taste, perfect for a cuppa on the go!
Kind Regards,
Bethany
The Typhoo Team
Antwort von Typhoo
Thank you for your wonderful feedback! We're so pleased to hear our team was polite and helpful, enjoy your brew!☕
Kind Regards,
Bethany
The Typhoo Team
very good customer service
11. März 2026
Antwort von Typhoo
Thank you for your kind words! We're delighted to hear you had a great experience with our customer service. Enjoy your cuppa! ☕
Kind Regards,
Bethany
The Typhoo Team
New recipe makes for a stronger brew…
New recipe makes for a stronger brew but it's lost the ooO taste. Bring back the ooO.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Typhoo
Thank you for your feedback.
We’re glad you’ve noticed the stronger brew, but we’re sorry to hear it’s not quite hitting the same “ooO” spot for you.
We’ll be sure to share your comments with our team, as we’re always looking to improve and keep that much-loved taste alive.
Kind Regards,
The Typhoo Team
Antwort von Typhoo
Thank you for your feedback! We're pleased to hear your order arrived on time and in good condition.
Enjoy your tea!☕
Kind Regards,
Bethany
The Typhoo Team
Great product great service
5. März 2026
Antwort von Typhoo
Thank you for your feedback! We're so glad you're happy with both the product and the service.
Kind Regards,
Bethany
The Typhoo Team
I had to switch to decaffeinated tea…
I had to switch to decaffeinated tea due to high blood pressure reasons, and I went through a plethora of decaffeinated teas and was so disappointed to find lack of flavor and body. In one last attempt, I tried Typhoo tea, and it hit the mark! I’m so happy to be able to have flavorful black tea back in my life! Does not disappoint.
16. September 2025
Bewertung ohne vorherige Einladung
Antwort von Typhoo
Thank you so much for sharing your experience! We're delighted to hear that our decaffeinated tea has brought the flavor and body back to your cup. It means a lot to know we could help you enjoy black tea again your kind words truly made our day!
Kind Regards,
Bethany
The Typhoo Team
Antwort von Typhoo
Thank you! We're glad you found our service efficient and prompt.
Kind Regards,
Bethany
The Typhoo Team ☕
Excellent customer service skills
Your lady on the phone was very good and her customer skills were unbelievable.
27. Februar 2026
Antwort von Typhoo
Thank you so much for your kind words! We’re thrilled to hear that our team member provided such a positive experience we’ll be sure to pass your compliments on.
We really appreciate your support!
The Typhoo Team ☕
Very quick response
25. Februar 2026
Antwort von Typhoo
Thank you for your feedback! We’re delighted to hear you were pleased with our quick response.
Kind Regards,
Bethany
The Typhoo Team
I have drank Typhoo Tea for more than…
I have drank Typhoo Tea for more than 20 years but recently the taste seems to have changed, it seems to be weak compared to it's former taste and when I leave the Tea bag longer the taste seems bitter ?, so much so that i now do not enjoy drinking it, I will be changing my brand when my current box runs out, sorry Typhoo but it's time for a change.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Typhoo
Thank you for sharing your feedback, and for being a loyal Typhoo drinker for more than 20 years we truly appreciate the support you’ve given our brand over such a long time.
We’re really sorry to hear that your recent cups of Typhoo haven’t lived up to the taste you’ve come to expect. That’s certainly not the experience we want for our long-time customers.
Your feedback about the flavour being weaker and becoming bitter when brewed longer is very helpful, and we’ll be sure to pass it on to our quality team for review.
We’d really value the chance to look into this further for you. If you’re happy to do so, please reach out to our customer care team via our website with the details from the box (such as the batch code), and we’ll do our best to help.
Thank you again for taking the time to let us know, and for your many years of support for Typhoo.
Telephone number: 0800 633 5650
Email: support@typhoo.co.uk
Kind Regards,
Bethany
The Typhoo Team ☕
It is a relief to find a source of Q-Tea
It is a relief to find a source of Q-Tea as we haven't been able to buy it in the shops as usual. We usually find it in Home Bargains and Tesco. Why is that?
23. Februar 2026
Antwort von Typhoo
Thank you for your review! We're really glad to hear that you’re enjoying Q-Tea and that you were able to purchase directly.
We understand how frustrating it can be when a favourite product isn’t as easy to find in the shops. Availability can sometimes vary depending on individual retailers, stock levels, and distribution schedules. Typhoo quick tea should still be available in the retailers such as Herons, Pound stretcher and Poundland.
We’re always working closely with our retail partners to keep our products available, so hopefully you’ll start to see it back on shelves more regularly soon. In the meantime, we really appreciate your support and your patience.
Thanks again for taking the time to share your feedback!
The Typhoo Team ☕
Antwort von Typhoo
Thank you! We’re glad you enjoyed our service and appreciate your support.
Kind Regards,
The Typhoo Team
I had a problem with quality control
I had a problem with quality control - several boxes in a row were plagued with split or unglued edges so I ended up throwing a lot of them away. After contacting Customer Services, they very kindly sent two large boxes of teabags to me. One would have been enough, so I think they went above and beyond.
6. Februar 2026
Antwort von Typhoo
Thank you for sharing your experience and for giving us the opportunity to make things right. We’re sorry to hear about the quality issues, but we’re glad our Customer Services team could resolve it and that you felt supported. Your feedback is invaluable in helping us maintain the high standards our customers expect.
Kind Regards,
The Typhoo Team
Love Typhoo! Will try it again soon.
Arrived quickly. Not used yet as want to compare with what I have in the cupboard. Used Typhoo for years but not been able to find it locally so I’m looking forward to trying my favourite tea again soon.
9. Februar 2026
Antwort von Typhoo
Thank you for your lovely review! We’re thrilled you’ve been a fan of Typhoo for years and that your order arrived quickly. We hope you enjoy revisiting your favourite tea soon and that it lives up to your expectations!
Kind Regards,
Bethany
The Typhoo Team
Great experience.
First class service saved me time from running around all the supermarkets. Well packaged
11. Februar 2026
Antwort von Typhoo
Thanks for your kind words! We’re glad we could save you time and that everything arrived perfectly packaged.
Kind Regards,
Bethany
The Typhoo Team
Antwort von Typhoo
Thank you for sharing your experience! We’re delighted to hear that your issue was resolved quickly. Our team always aims to provide prompt and effective support, and it’s great to know we met that expectation for you.
Kind Regards,
The Typhoo Team
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