I bought my first umbrella in October 2025, but by September, it stopped closing properly and wouldn't lock into place when opened. I contacted customer service and spoke with Gen, who replied very pr... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After purchasing an umbrella in Dec. 2024 and finding a broken rib in 2026, I was concerned that the warranty might not be valid. I contacted the company and, after sending back some pictures and a... Mehr ansehen
The umbrella did not fail my expectations, uniquely beautiful design and strong wind resistance for my Ohio rain storms, no umbrella keeps you dry in lateral rain but this did a good overall job. I ge... Mehr ansehen
I was very impressed by the customer service and the validity of the warranty with the company. I sent the photo of my broken umbrella to the company as requested on their email, within a day I had an... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Hello
Hello! :)
I was so excited to receive the Tumella Unbrella as a gift from my mom. I am from Chicago but currently live in Tucson, AZ. I rely on public transportation in ALL weather.
SO.. The Tumella is perfect for moderate storms. It absolutely will not hold up in tough weather. 100% absolutely not. The Tumella folded when struck by extreme wind over and over. Gives Amazing sun and rain coverage but Not a
At All For Extreme Weather. I promise you will be disappointed. still looking for the one. ;(
I bought my first umbrella in October…
I bought my first umbrella in October 2025, but by September, it stopped closing properly and wouldn't lock into place when opened. I contacted customer service and spoke with Gen, who replied very promptly. After I provided evidence of the issue, she reviewed it and quickly arranged for a brand-new replacement. Excellent service!
This is a very great product
This is a very great product
Best umbrella I ever used
The best umbrella ever and it really is forever! 
I was very impressed by the customer service and the validity of the warranty with the company. I sent the photo of my broken umbrella to the company as requested on their email, within a day I had an email asking about my order number which I duly provided and then seven days later a new umbrella appeared on my doorstep. The umbrella itself is brilliant anyway but with this service backup, I highly recommend it to anyone. 
I had a minor issue with my first…
I had a minor issue with my first Tumella umbrella, but as soon as I reached out, their customer service responded immediately and sent me a replacement without any hassle. The new umbrella works perfectly, and I couldn’t ask for a better experience. It’s rare to find a company that stands behind their product this well. Highly recommend Tumella for both the quality and the outstanding service.
Tumella, highly recommended
I can’t recommend Tumella highly enough. Their umbrella stood up incredibly well to the frequent wet and windy Welsh weather and was noticeably stronger and more durable than other umbrellas I’ve owned.
When my umbrella sadly broke during some unusually strong weather, I contacted their customer service and was really impressed by how responsive, friendly and helpful they were. They replaced it immediately, without any fuss.
I’m extremely happy with both the quality of the product and the customer service. It’s genuinely refreshing to come across a business that stands by its products and keeps its word. It’s nice to know there are still genuine, trustworthy companies out there.
Would highly recommend Tumella! ☔️
I don't use an umbrella very often in…
I don't use an umbrella very often in Phoenix, but this week, we had a Super El Nino related storm and I had to pull out every umbrella I own to find ONE that worked. This one did. I let my teen take the umbrella to school and IT CAME BACK after 3 hard days of use, with no issues. It holds up. It is big enough to cover a human and a chunky school backpack. Very pleased.
The umbrella did not fail me.
The umbrella did not fail my expectations, uniquely beautiful design and strong wind resistance for my Ohio rain storms, no umbrella keeps you dry in lateral rain but this did a good overall job. I get a lot of compliments and "where did you buy that" questions.
Very Good products
Very Good products, love the umbrellas
What I like the most about my new…
What I like the most about my new umbrella (besides how super cute it is) is how I can be confident that my umbrella won’t flip inside out. Best umbrella ever!
The Warranty worked for me.
After purchasing an umbrella in Dec. 2024 and finding a broken rib in 2026, I was concerned that the warranty might not be valid.
I contacted the company and, after sending back some pictures and a receipt, I received a brand new umbrella.
It's very unusual in this day and age to actually have a lifetime warranty. Thank you, Tumella team, for the service.
I have nothing but praise for Tumella
I have nothing but praise for Tumella’s
Customer service.
I purchased two umbrellas from them last year. Unfortunately I had an issue with one of them not folding down. I contacted the company not sure if they could help in anyway. But to my surprise I was dealt with swiftly. I explained the issue and without quibble they apologised and immediately sent me out a new umbrella. There customer service is excellent. I was dealt with politely and efficiently. I would recommend Tumella with out hesitation. There product is exactly as advertised great guarantee. Thank you
This is a very nice umbrella
This is a very nice umbrella. It doesn't blow up in the wind and comes in a nice variety of colors. I would recommend it to anyone that likes high-quality umbrellas.
Always handy
I keep this umbrella always in my trunk, its handy when it rains. It does not fold on wind, its easy to open and close
Great umbrella..
Great umbrella... durable & compact!
Fabulous quality very sturdy would…
Fabulous quality very sturdy would recommend to a friend
Nice sturdy umbrella
Nice sturdy umbrella. The umbrella is big and is holding up nicely so far.
Great umbrella
Love my umbrella. Great design and material
Its also personal with a little note about the founder. The best purchase for London Rainy weather
This is a very well made umbrella
This is a very well made umbrella. I felt confident in giving it to my grand daughter to use. I wanted her to have an umbrella that would protect her from wet weather and keep her dry.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








