Trykapsulelabs Bewertungen 

Absolute bs doesnt work and makes u pay monthly for nothing probally just drugging your cats and shorterning there life DONT BUY!!!

Worst company ever. Buyer beware! It’s a nightmare. This company …. total scam artists.
They sign you up for subscriptions without your authorization. They don’t respond to emails. I had to contact my credit card company due to unethical business practice. READ THE REVIEWS!

My cat will not touch these. I realize there is nomoney-back guarantee but I have communicated many times asking them to cancel my subscription but keep getting a runaround. They won't do it, offering changes to my subscription and they keep trying charge my credit card for new containers despite my pleas not to.

I wish I had read all of these previous reviews before I purchased this product. The first couple of days my cats did eat the treats, but after that they haven't touched them. Then today I received a notice from them that another shipment would be arriving and they charged my credit card (which shows as pending right now), which meant they put me on a subscription that I didn't sign up for, just like all these other people before me. I sent them a message and an email (of course they have no phone number to call them) and I also called my credit card company who said they will reverse the charge once the charge has been completely processed. That's what I get for not doing my homework.

Scammers.
They didnt deliver original order. I contacted them and they said delivery company had trouble finding address too bad. Contacted delivery company and they said they were happy to deliver if company would call them to confirm address - no effort made by "try kapsules".
I asked for refund (they have 30 day guarantee) they refused and tried to sell me lower order subscription...thats the first I heard I had a subscription. I ordered 1 time-purchase but they made it a monthly subscription. No mention of subscription on receipts. I demanded cancelation 3 times through email w customer satisfaction, they kept trying to sell lower level, and meanwhile charged me for next month. Finally told me to go online to cancel which is a multi-page circus of trying to sell you more and ends with - contact cust sat for cancelation. STAY AWAY from these people

Absolutely a scam from China, I ordered one order after great marketing and 3-4 weeks later it arrived from china meaning who knows what’s in it!! Our cats wouldn’t eat one smelled it and never again!! Well 2 weeks later my credit card was charged $39.99 and they wouldn’t take no for an answer then wanted to slow my alleged subscription!!! Buyer beware!!! I wanted to try it and took the $40.00 loss then another charge followed unjustifiably as they sign you up for a subscription unbeknownst to you!!! They will not give my money back and had to report as fraud to my credit card!!! I am out $80.00 for garbage!!!

Everything that has been written prior to this review is totally, absolutely the truth. It happened to me. I had to cancel my card so they would not be able to charge me again. There is no way that any cat owner would agree to a subscription for a product when you have no idea if your cat is going to like it or not. My cats would not touch it. After the first 4 emails, complaining about getting a second shipment, they stopped communication. Please do not order from this company.

I have four cats, and none of them will touch this product. Per the company’s guarantee, I asked to return the product and have a refund. I have written to them multiple, multiple times, and they have not given me any information on how to return the product or receive a refund. This is a horrible company to deal with. They do not stand up to their promises. Not only that, they subscribe you to get this product monthly, whether you want it or not, and it’s not disclosed anywhere that I could find prior to ordering.

I'd give them 0 stars if I could. Unfortunately, I didn't get a chance to try their treats with my cat (had to put him down, bad timing, not Kapsule's fault), so I can't speak to the treats themselves, but Kapsule sneakily defaults to a subscription when you attempt to purchase a single item, and doesn't say anything about repeat orders, automatic refills, or subscriptions in the order confirmation, or even the purchase page on which you confirm the order immediately before purchase. I attempted to get a refund within hours of the subscription automatically renewing and they told me they couldn't because it was already in transit, which is obviously false. I would advise against purchasing from Kapsule.

Can not reach anyone by phone. Did not want autoship, but they keep coming. No way to cancel. My bank will be reversing charges.

Reoccurring charges I did not sign up for. I have alerted my cc company and sent them an email.
Total scam.

Total SCAM, Automatic sign up (Wasn't told or in writing when product was bought) for monthly product that's not listed (OR WANTED) , no real good way to cancel it, by email or phone call. CATS HATED it won't even it eat it probably won't get my money back SCREW THIS COMPANY

Absolute Scam! They charged me for a product that never arrived, then claimed I signed up for a subscription. Wrong. Gave me the run around for days - offering to lower my subscription tier, then offering me a cheaper deal. Refused to provide a refund. The DVM's promoting their product are AI generated and their product is coming from China. If it comes at all.

we bought this product to try, it was offered as buy one get one free, we only got one jar. Response was, nothing can be done as the order was already filled. We did not realize we were signed up for automatic monthly shipments, we only wanted to try the product before committing to a monthly account. We are cancelling this.

If could give 0 stars I would. I am currently trying to cancel my order subscription. They are at least returning my emails but I am jumping thru hoops. Still don't know if they have cancelled my subscription. Even sent them screenshots of where it says cancelled subscription. Waiting to see what they say. Next step is my credit card company. Do not deal with this company, my cat won't eat these and they do come from China

DO NOT PURCHASE! All of these reviews are exactly what I dealt with. They do not respond in a timely manner and push you to change frequency instead of just canceling your order/subscription. They state on their website that if you do not like the product, you keep it with a refund. What they don't mention is they only refund 20-30% to keep it, if you wish to ship it back they make shipping your expense. False advertising. I'm glad I'm not alone in feeling sketched out by this company. They mislead customers about their policies. It also took over 2 weeks to receive my order. STAY AWAY

Complete FRAUD! I never asked for a subscription but they keep trying to bill my credit card, which I cancelled due to their fraud. They won't answer emails, won't give a refund and the number they listed with my credit card merchant is some guy's personal cell phone. SCAMMERS!

My cats won’t eat the hairball treats at all. The treats are hard as rocks. Tried crushing them and mixing with food. Nope, didn’t work. Complete waste of money. Mostly, though I’m writing this review to warn people about this company’s questionable business practices and seemingly nonexistent ethics. They don’t send a warning email that they’re about to bill you for the next month of your subscription. And even when you contact them while the new transaction is still pending they won’t cancel the order. Their website has an issue where some customers can’t see their subscription information on the site, so there’s no way for those customers to modify or cancel the subscription. I’m one such customer. So I sent them an email asking them to cancel the subscription. They responded offering to change the frequency of the subscription. I said no and reminded them that my cats won’t eat the treats. They responded offering to lower the quantity of the subscription. Again I responded no and reminded them for a second time that my cats don’t eat the treats. They responded by telling me to go to the website and cancel through the website. This ticked me off because I already told them that I tried and their website wouldn’t let me. But I tried anyway and still had the same problem. So I’ve written to them again, reminding them that this is why I was emailing them to begin with. I’ve even included screenshots to show them that what they’re telling me to do is impossible. It’s very suspect that they are willing to modify my subscription for me but that won’t or “can’t” cancel it for me. I’ve already informed my bank about these con artists. Next steps are reviews like this one as well as reports to BBB and FTC fraud reporting website.

horrible customer service, won't refund my order that was just made said they can't do anything about it that's a lie my cats don't like the product and I don't need this product at all nor like it this is theft!!

Please do not order from this company!! time of order to shipment was several weeks. My cat had no interest when offered. so I tossed them in a giveaway bag. I neglected to notice I accidentally selected subscription… I received an email indicating a second order. It was too late to stop shipment. It took five email interactions to simply cancel my orders!! This company uses a rebuttal for every request- canceling is very difficult. I believe this is intentional.Still have not received an email on how to return the product for refund as promised. Bordering on fraud. Absolutely do not recommend this product or this company.