I have had diabetic neuropathy for approximately 6 years, I had very sensitive feet before then. After about a month although I still have numbness and the burning sensation, I have feeling developing... Mehr ansehen
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Das sagen Bewerter
Bought 1 product in November 2025. In January they started charging me $49.99 for VIP membership that they claimed I signed up for although there was no purchase in January or emails. Searching my e... Mehr ansehen
Unternehmen hat geantwortet
First of all your product does not work and I did not feel no different in the first 18 hrs. It did not turn my pee blue and it did not relieve me of any pain!! You also charged me an additional $49 f... Mehr ansehen
Unternehmen hat geantwortet
A very good product and is helping me each and every day. It's taken me a little longer cuz I have a very bad back according to the CT scan that I went through on Monday. So I'm going to continue to t... Mehr ansehen
Unternehmen hat geantwortet
2.5
Mangelhaft
69 Bewertungen
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Scam?
Scam? Not 100% sure but I can say they have claims on their site to include it starts working in 18 minutes, will turn your urine blue within 2 hours showing its working, the taste is unique... all these claims are false one chew is only 5mg of methelyne blue and claims of third party tested but nothing in package to prove it. Packaging has no ingredients. They claim to be US company yet product takes a month to receive and shipped via international courier which shows not US product. Steve will come on here and give his long drawn statement on quality and the so called claims but it still does not change the above facts. Buyer beware. There is no refund no matter what even if not opened, they claim because of regulations. Only reason I gave a 2 star is because they actually replied to my email complaint but with no real resolution.
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hey Efrain,
Thank you for sharing this. I understand your concerns and want to address them directly.
Methylene blue can affect people differently. Some notice effects or changes like urine color quickly, while others may not. That part can vary more than we’d like, and we should have set clearer expectations.
Each gummy contains 5mg as listed on our product page. It’s designed as a controlled, gradual dose.
On shipping, we are a US-based company but do use international fulfillment partners when local stock runs out. I understand how that can feel misleading, and we’re working to make that clearer upfront.
Regarding your support experience, I wasn’t able to locate any open claim under your review. If you do have an existing case, I’m happy to personally step in. Just reply to any of our emails and ask for Steve, and I’ll take care of it directly.
I appreciate you calling this out. We’ll continue improving both clarity and follow-through.
– Steve
Head of Customer Support
I was again billed on April 3 2026 for…
I was again billed on April 4 2026 for a vip service I never agreed to. I wish for them to cancel all services and refund my money.
R. OKeefe
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hey Robert,
Looks like you've been charged for the VIP Membership Rewards Club.
This is presented during checkout and provides up to 70% discounted pricing and member benefits—this can be canceled anytime through the membership portal.
That said, I can see that you already reached out to our team, and this has been taken care of. Your membership has been canceled and a full refund has been processed, as the subscription was not used.
Everything has been resolved on our end, but if you need anything further, feel free to reach out and ask for Steve. I’ll be happy to personally assist.
Steve
Head of Customer Success
This is a scam
This is a scam. I bought off of an Instagram ad had three bags delivered to my house. Product is mediocre at best reach later I begin receiving $50 charges on my credit card from their website which I never even visited. I see other people complaining about this too there was no authorization of any membership or anything like that at the time of purchase. Do not do business with this company.
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Bill,
I understand your concern, and I’m sorry this was your experience.
To clarify, the $50 charge is related to our optional VIP membership, which is presented during checkout and provides discounted pricing and member benefits. It can be canceled anytime through the membership portal.
That said, I can see that you already reached out to our team, and this has been taken care of. Your membership has been canceled and a full refund has been processed, as the subscription was not used.
Everything has been resolved on our end, but if you need anything further, feel free to reach out and ask for Steve. I’ll be happy to personally assist.
Steve
Head of Customer Success
I was skeptical
I was skeptical! After 2 days of taking blue gummies my numbness was gone in my toes.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Love this, Kenny! We’re really glad you gave it a try and are already noticing a difference.
Thank you for sharing your experience. We truly appreciate it.
SCAM!
Like everyone else on here, was charged monthly and didn’t realize and there is no way to cancel on the website. Phone number leaves you on hold and no one ever picks up.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Gina,
I understand your frustration, and I’m really sorry for the experience.
The charge is related to our optional VIP membership, which is presented during checkout and provides benefits like discounted pricing, free shipping, and priority access. It can be canceled anytime through the membership portal.
That said, I’ve reviewed your account and can confirm that the membership has already been canceled and the charges have been refunded. You should see the funds back on your account within a few business days, depending on your bank.
We also apologize for the difficulty reaching support. We’re actively working on improving our systems to make this easier and more responsive.
If you need anything further, feel free to reach out and ask for Steve. I’m here to help.
Steve
Head of Customer Success
I did not order a VIP service & I've…
I did not order a VIP service & I've gotten charged $50 twice in the last two month, The number I called is disconnected, this is absolutely absurd. I'm about to contact the attorney general's office for this deceptive practice. The shame is, I actually enjoy the gummies. It's terrible that they can't be straight forward.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hey Rick,
I understand your frustration, and I’m really sorry this has been your experience.
To clarify, the $49.99 charge is related to our optional VIP membership, which is presented during checkout and provides discounted pricing and member benefits. That said, I completely understand how this may not have been clear.
I’ve reviewed your account and can confirm that the membership has already been canceled and the charges have been refunded. You should see the funds back on your account within 2 to 3 business days, depending on your bank.
I also want to apologize for the issue with the phone line. We’re actively improving our support systems to make sure customers can reach us more easily.
We appreciate your feedback, and I’m glad to hear you’re enjoying the gummies despite the experience.
Steve
Head of Customer Success
Scam warning.
I have the same problem as all the other 1 star reviews. Charged 50 bucks for a scam that I didn't see at check out.
Plus it didn't really work for me anyway.
I will adjust my review if I get a refund. If not I guess charge back will be the way to go.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hey Jacob,
I understand your concern, and I’m sorry this felt unexpected.
The $49..99 charge is related to our optional VIP membership, which is presented during checkout and provides discounted pricing and member benefits. That said, I completely understand how this may have been missed.
I’ve checked your account and can see that our team has already handled this. Your membership has been canceled and a refund has been processed. The amount should reflect back to your account within 2 to 3 business days depending on your bank.
If you need anything further, you’re welcome to reach out to support@truehealthic.com
and ask for Steve. I’ll be happy to personally assist.
Steve
Head of Customer Success
NV Truehealth Inc is Fraud and Scam
This product is useless. I attempted at cancel this VIP scam and keep getting billed 49.99 Once shipped the product can't be returned so the cycle deception just rolls on. Amazon should be ashamed of selling this product. The business is not reputable or responsive.
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Steven,
I’m really sorry to hear how this felt on your end. I completely understand how frustrating that experience can be.
I want to clarify a couple of things and also reassure you. Our VIP membership is presented during checkout, you can always cancel via the portal. That said, I understand it’s easy to miss, and when that happens, it can definitely feel unexpected.
I’ve taken a look on my end, and I can confirm that our team has already stepped in to resolve this. Your VIP membership has been fully canceled, and the charges have been refunded. There will be no further billing moving forward.
We’re also actively working on improving how this is presented to make it clearer and avoid situations like this.
If there’s anything else still unresolved or if you need help with your order, you can reply here or reach out and ask for me directly. I’ll personally make sure you’re taken care of.
Steve
Head of Support
This is a fraud account
This is a fraud account. You get boxed in and can’t reject an order. Secondly when the order that you didn’t order arrives there isn’t enough information to contact the shipper.
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Jim,
I’m sorry to hear this was your experience.
To clarify, during checkout, all offers are optional, and even after placing an order, it can be canceled as long as it has not yet been shipped.
Our contact information is also available on our website, and our team is here to help if anything needs to be reviewed or resolved.
If you’d like us to look into your specific order, please reach out to us and respond to your order confirmation, ask for Steve, and I’ll personally assist you.
Steve
Head of Customer Success
If there was a zero I would use that
If there was a zero I would use that! Getting billed $49.99 every month and I do not see my consent anywhere for any automatic billing! To top off the frustration the product is an absolute hoax- their product does not work! Save your money, save your time and save some frustrations and don’t order the product!! On hold for an hour and a half with no human to talk too! Next stop is my AG office and possibly my post master for mail fraud!
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Randall,
I understand how frustrating this must have been, and I’m really sorry for the experience.
To clarify, the $49.99 charge is related to our optional VIP membership, which is presented during checkout and provides discounted pricing and member benefits. That said, it’s not intended to be unclear, and I understand how this may have felt unexpected.
If you’ve been trying to reach us and experienced long hold times, I sincerely apologize. That’s not the level of support we aim to provide.
I also want to apologize for the long hold times. We’re actively working on improving our support systems and availability to make sure customers can reach us more quickly and easily.
If this has not yet been resolved or should you need further assistance, I’m more than happy to personally step in. We can review your account, cancel the membership, and address any charges accordingly.
Please reach out to support@truehealthic.com, and ask for Steve, and I’ll make sure this is handled properly for you.
Steve
Head of Customer Success
Antwort von Truehealthic
Hi Ritchie,
I’m sorry to hear you feel this way.
We’d really like to understand what happened so we can look into it and help. If you’re open to it, please reach out to support@truehealthic.com and ask for Steve, and I’ll personally review your case and make sure it’s addressed properly.
Steve
Head of Customer Success
Scam company they just charged my card…
Scam company they just charged my card $50 for absolutely no reason. If anybody has anyway that we can start a class action lawsuit against them please let me know
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hey Jarrod,
I understand why this would feel concerning, and I’m sorry for the frustration.
The $49.99 charge is related to our VIP Rewards Club, which is presented during checkout and includes access to discounted pricing and member benefits. It also comes with clear cancellation options, including a portal link and support assistance, so it can be stopped anytime.
That said, if this wasn’t something you intended to continue or if you need help canceling or reviewing the charge, I’m here to help. Please reach out and ask for Steve, and I’ll personally take care of it for you.
Steve
Head of Customer Success
Avoid this is a complete scam
This is a complete scam a year later I was charged twice with my original order was
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Wayne,
I understand your concern, and I’m sorry this came up.
The charge you’re referring to is related to our VIP membership, which is optional during checkout and provides discounted pricing and member benefits. That said, if it’s not something you intended to keep, we always make sure to resolve it properly.
After checking your previous conversation with our support team, I can confirm that your membership was already canceled and the charges were refunded, as it had not been used. There are no active subscriptions on your account.
If anything still looks off on your end, please let me know and I’ll personally review it again to make sure everything is fully resolved.
Steve
Head of Customer Success
What a scam this company is (fixed after complaint)
What a scam this company is. Please look at the prior reviews. I emailed this company to cancel my order 20 days ago. “Cancel order” means “cancel order”. “Cancel order” means the entire order. I didn’t ask for a partial cancellation. Why would I ask to cancel my order, you acknowledge that you will cancel but, not cancel the subscription. These people are nuts.
Update 03/24/2026
this was originally a 1 star that I Changed to a 3 star rating. I appreciate they made an effort to refund, after contacting them. I’m just not sure how I could’ve missed the subscription purchase without a full disclosure. It still doesn’t seem like a straightforward honest transaction.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hey JC,
I understand your frustration, and I’m really sorry for the experience.
Thank you for your feedback. I also took the time to review your case, and I can confirm that the refund has already been processed on our end.
We appreciate you bringing this up, and I apologize again for the confusion around the cancellation. Your feedback helps us improve how we handle and communicate these situations.
Thank you again, and I wish you all the best.
Steve
Head of Customer Success
I placed an order for a 3pack of…
I placed an order for a 3pack of gummies, new customer. During the order process I continued to decline additional products. The decline buttons are not consistent on any of the pages. I wasn't able to review the chargers before the accepted the order after the declines and they charged me for and additional $70 worth of products. What a scam company
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hey Brandon,
Really sorry about that. I can see how that would be frustrating, especially during checkout.
Those add-on offers are optional and pretty common across online stores. The goal is just to give customers a chance to grab extra items at a discount. That said, I understand it may not have felt clear in your case, so I appreciate you pointing it out.
I’ve already gone ahead and canceled the additional items, and you should have received a confirmation email. Everything’s been taken care of on our end.
Thanks again for the feedback. It really helps us improve.
Steve
Head of Customer Success
How does this company get away with…
How does this company get away with automatically signing people up for a “membership” without any approval. Trying to charge my card $50 over and over again. I wonder how many people they scam by doing this. Product hasn’t worked at all and it’s a waste of money. Stay far away from them!
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hey Zach,
I completely understand your concern, and I’m sorry this came as a surprise.
For clarity, the VIP membership is noted during checkout. The offer includes a 20-day trial with access to exclusive discounts and perks, and after that, it renews monthly unless canceled. That said, it’s completely flexible and can be canceled anytime.
If this wasn’t something you intended to continue, I’m more than happy to help review your account and take care of it for you — if it hasn't been canceled yet. Please feel free to reach out and ask for Steve, and I’ll personally assist you.
Steve
Head of Customer Success
I ordered from this Scam and was charged for a membership I did not select
I ordered from this company and looked at the reviews and just checked my bank account and found an extra $50.00 charge to my account. I immediately sent an email stating I did not select the membership option. I immediately sent an email to them stating that I do not want the membership. I have not heard from them. I was foolish to believe the ad I responded to on Instagram. I am disgusted with the fact that this company gives no phone number to speak to anyone. I have been scammed and I echo the other reviews on this site, so not order anything from this company!!
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi Rosanne,
I’m really sorry this caused concern. I understand how upsetting it is to see what looks like an unexpected charge.
To clarify, some orders include access to our VIP membership, which comes with a trial period and provides up to 70% discounts and member perks. It can always be canceled anytime via Member's portal.
Upon checking, the trial period ended, which triggered a billing attempt. However, the charge was declined, and no amount was successfully processed on our end.
If you’re seeing a pending charge on your bank, it’s likely an authorization hold, which is automatically released by your bank within a few business days. You can also contact your bank directly to confirm this.
Of course, if you’d like us to review your account further or ensure everything is fully canceled, please reach out and ask for Steve, and I’ll personally assist you.
Sincerely,
Steve
Head of Customer Success
Oh noo..I thought I did enough research…
Oh noo..I thought I did enough research on this company but completely missed this! They just got me for a subscription that I did not sign up for. 50 dollar outta my account for a product that took forever to get here the first time. I'm too old for this and went through deceptive billing in the nineties. I cant believe it's still happening.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi SukkiMa,
I’m really sorry this caught you off guard. I understand how frustrating that feels.
The $49.99 is for our optional VIP membership that’s offered during checkout. It gives access to discounted pricing, free shipping, and member perks, and can be canceled anytime through the Membership Cancellation portal.
That said, if this wasn’t something you intended to keep, we’re happy to help. Just reach out to support@truehealthic.com
and ask for Steve, and I’ll make sure it’s taken care of for you!
Steve
Head of Customer Support
Quick & easy...better than liquid
Easy to grab a couple and chew while getting ready for work.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi there,
Really glad to hear that. That’s exactly what we hoped for. Easy, convenient, and much simpler than dealing with the liquid.
Appreciate you taking the time to share your experience.
— TrueHealthic Team
Beware scam company
Beware scam company! Markets their methylene blue as a neuropathy treatment when it won't help at all for this especially taken orally. Their 60 thousand plus reviews are all fake with a.i generated images to go along with the generated reviews. They claim their methylene blue is USP grade yet don't provide any 3rd party testing. They give out stolen copies of an ebook as an add on to orders.
Methylene blue can be great but unfortunately the market is flooded with scammers like this.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Truehealthic
Hi John,
Thank you for sharing your thoughts.
Methylene Blue has been studied for various neurological and cellular functions, and some research suggests it may support mitochondrial activity, cellular energy, and antioxidant processes. Because of these mechanisms, some people report improvements in areas such as nerve discomfort or general cognitive and energy support.
That said, our gummies are not marketed as a medical treatment or cure for neuropathy or any other condition. Individual responses can vary, and supplements are intended to support overall wellness rather than replace medical care.
We always encourage customers to review the research, consult with their healthcare professional if needed, and determine what works best for their personal health needs.
Regarding testing, third-party certification is not a legal requirement for dietary supplements in the U.S. Our products are manufactured in GMP-compliant facilities and follow strict quality standards. We understand some customers prefer additional documentation, and feedback like this helps guide how we continue improving transparency.
The ebook included with some orders is a complimentary educational resource compiled from publicly available research to help customers better understand the topic. It is provided free as an informational add-on.
We appreciate the opportunity to clarify and are always available if anyone has further questions.
— TrueHealthic Team
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