I bought a pair of KTM gloves on 28th July. Their website states dispatch 3-5 days. I’ve still not got them! OVER 2 WEEKS! I emailed this disgrace of a company to ask where they were and I’ve had no... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I bought a pair of KTM gloves on 28th July. Their website states dispatch 3-5 days. I’ve still not got them! OVER 2 WEEKS! I emailed this disgrace of a company to ask where they were and I’ve had no... Mehr ansehen
Unternehmen hat geantwortet
As a newbie to enduro it’s extremely helpful to know I can ask for advice when needed without feeling like a clutz! Duncan chatted with me about my options on a new rear sprocket and gave excellent... Mehr ansehen
Unternehmen hat geantwortet
This is the first time I've ordered anything from Triple D Motorsport. I wasn't sure about the fitting of the parts for my bike but gave them a call and found them to be super helpful, knowledgeable... Mehr ansehen
Unternehmen hat geantwortet
What a fantastic company, such friendly and helpful staff, I ordered a shock absorber complete with spring just after lunchtime and couldn’t believe it when at 10:30am the very next day stood our loca... Mehr ansehen
Unternehmen hat geantwortet
Triple D Motosport is the UK's leading authorised Dealer for KTM and GasGas motorcycles, based on the edge of the Lake District. Our experienced team of riders and mechanics are here to provide you with advice and guidance to help you find the right bike, parts or accessories. Our Kendal showroom offers bike sales across road, motocross, enduro and trials disciplines backed up by a full range of merch, riding gear and clothing from leading brands. Shop online for original KTM PowerParts with stock items dispatched the same day. Our website includes both new and used bikes from KTM and GasGas with regular offers and competitive rate finance. Pop in for a cuppa, browse our showroom and lets talk bikes.
Mintsfeet Industrial Estate, LA9 6ND, Kendal, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Ordered a few bits online, and fair play they were dispatched quickly. The delivery was pretty quick too considering these busy times , thanks triple D .
Tim.B .

Antwort von Triple D Motosport
Kept me informed throughout the order. Very professional.

Antwort von Triple D Motosport
Great service for online shopping, happy to recommend and shop with again A*

Antwort von Triple D Motosport
I've always found triple D to be helpful and they despatch orders in a timely manner.
I have a small concern but I'm not sure how much of a my concern is actually triple d responsibility. I would like triple d to be more for the customer when dealing with ktm .
I recently received a recall gor a clutch slave cylinder on my 690.
The fault is well known and has been circulating on social media for sometime.
My slave cylinder failed some time ago and at that time ktm had not acknowledged the fault. As a result I fitted a superior Oberon dlave cylinder and have had no further problems.
When I received the recall notice I contacted triple d and asked them for the upgraded part as mine had failed.
The immediate response was as I had chosen to fit a non standard part they would not supply me with the upgraded part.
Now my view is if you purchase a vehicle with a sub standard part then you have a right to the upgraded part as sub standard is not acceptable.
Ktms view was remove a perfectly good part and refit the failed part . I was then somehow supposed to get my bike to triple d a distance of 70mls for them to then upgrade the part.
That situation in my view is ridiculous surely I should be able to take in my failed part and receive the upgraded part in exchange.
Now okay triple d do give good service but in my view common sense is a bit lacking.
I'm not a person who is brand loyal I will go with what I feel is right for me.
All ktm have succeeded in doing is make me question my decision making. Now ktm may not be that concerned or indeed triple d for that matter. I feel however ,that this kind of response is totally unnecessary as not only does it leave me with a negative view it also leaves everyone I tell my story too with a negative view .
The question I have is why?

Antwort von Triple D Motosport
Excellent customer service and my order arrive promptly and as expected.

Antwort von Triple D Motosport
Fantastic service and staff always really helpful. Would recommend without thinking twice and they are now my “go to” company for anything. If they do it , I’d buy it from them before anyone’s else.

Antwort von Triple D Motosport
Easy to order and use website
No hassle from payment to delivery

Antwort von Triple D Motosport
Great service, I will definitely use again

Antwort von Triple D Motosport

Antwort von Triple D Motosport
I still haven’t received my goods, won’t be using again ☹️

Antwort von Triple D Motosport
Ordered tank protectors online at 14.00 , arrived first thing the next day. Not sure there is anything more they could have done!

Antwort von Triple D Motosport
What a fantastic company, such friendly and helpful staff, I ordered a shock absorber complete with spring just after lunchtime and couldn’t believe it when at 10:30am the very next day stood our local postman with my shock. Will definitely shop there again and hope to visit the shop soon. Well done Triple D.

Antwort von Triple D Motosport
Fast, efficient service. And when my item isn’t in stock they keep me updated on the progress.

Antwort von Triple D Motosport
The product I had ordered could not be obtained so an alternative was suggested that turned out to be better. I have been very impressed with the customer service and attention to detail.

Antwort von Triple D Motosport
Excellent service and product at a great price

Antwort von Triple D Motosport
Great communication and and prompt delivery. Hassle free purchases

Antwort von Triple D Motosport
Good price for OEM prompt delivery replied to my enquiry email quickly

Antwort von Triple D Motosport
I buy all my KTM parts through Triple D.
It’s the best service I’ve ever received from an online retailer.

Antwort von Triple D Motosport
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