Save your money
I booked the spa & massage two days before we went. We arrived we weren't given flip-flops, thought ok. Went through to the pool, which was nice, the hot tub was small, there was people in it all the time we stayed, so didn't get to try it. Looked around & started seeing things weren't very clean. Thought right let's go in the sauna & it was absolutely filthy, the door was covered in finger makes smudges & it smelt so bad, we didn't stay in it. I walked out bare foot & we weren't given the flip-flops & my feet was covered in hair. I said I just want to go home. My husband said shower them off & we will try the steam room. No we couldn't it was broken, we weren't told this when I booked & we paid £190.!!!!!! So we go for a shower & get ready for our massage, they asked us to wait in the room, it was like the chapel of rest. We had our massage & it was lovely the ladies doing it were very good I couldn't say anything negative about them. After that we showered again & I told my husband with the cleaning problems I don't want food & I just want to leave. When we got home I sent a message to the hotel & a manager replied, I told him they didn't inform me the stream room was broken & it was very expensive for a swim & massage, we couldn't use the sauna because it was filthy. He said he would sent me complimentary spa access, which my daughter said was an insult so she messaged & we've not heard back & didn't receive anything off the hotel. I truly think they are outdated & the price for a swim/massage is extortionate.








