Trees.com Bewertungen 

3'849
•
TrustScore 3 von 5

3.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

HORRIBLE! Bought a 3 gallon shrub that (according to their charts) was supposed to be 2 to 3 feet tall. Mine was only 18 inches and rather skimpy. All they offered was a 30 percent discount. My f... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Paid $1000 for trees that were supposed to be 3-4 feet tall. Not a single tree was the height that we purchased. They asked for photos, we sent them. Alessandro (their lead customer support spec... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Purchased a maple tree 11 months ago and it recently up and died despite good care. Support team addressed the issue promptly and replaced the tree. I was a bit disappointed that I had to pay the ship... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've purchased trees and bushes from Trees.com (Fast Growing Trees) for the past few years. This year, I purchases an apple tree, plum tree, cherry tree, blackberry and blueberry bushes, a patio peac... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Baumschule
  2. auch in
  3. Gartencenter

Vom Unternehmen geschrieben

Trees.com (formerly Fast Growing Trees) is America’s local nursery, delivering healthy trees and plants directly to your door. Since 2005, we’ve helped millions of gardeners find the right plants for their yards and grow with confidence. Shop more than 1,600 varieties, including privacy trees, shade trees, fruit trees, flowering trees, shrubs, perennials, indoor plants, tropical plants and more, curated for climates across the U.S. Our plants are grown with care, hand-selected for quality, carefully shipped, and backed by our 1-Year Alive & Thrive™ Guarantee. Plus, our Plant Experts are here to support you before and after you plant.


Kontaktinformationen

3.1

Akzeptabel

TrustScore 3 von 5

3849 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.1

Alle Bewertungen

(3'849)

871 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

The guarantee is not real either are the plant specialist

I purchased a Meyer lemon, blackberry and a strawberry. The strawberry did not look so good when it arrived, and I documented it and sent it to them and they said not to worry. I was able to get the strawberry in sort of as suspended animation type of place for about two months, keeping it hanging on until it finally croaked. The thing that agitates me the most is that they offer these robust guarantees but really what ends up happening is you deal with AI and your plant concerns and that AI is trained to just keep telling you to try growing a dead plant. It’s exhausting and it dragged you out past the point that you could probably send it back. The guarantees aren’t worth the pixels they’re written on. You’re just gonna get stuck in robot loops to tell you to do all this extra stuff that does absolutely nothing to help these plants.. because before I took the robot advice at least I could keep the plant in a state of suspended animation.. after I took the robot advice it died. When I told them it died and sent pictures it went radio silent.
The lemon bush is just weird. I guess it’s OK and it’s growing. It’s really leggy… same with the blackberry., they prune them in a way that they just turn out leggy.. I didn’t expect any lemon out of the lemon plant this year. Didn’t really anticipate next year or over the winter it would start producing lemons… I think Fast growing is kind of deceptive.. they don’t really grow any faster than regular plant I was surprised if the blackberry did not produce any fruit or flower no nothing… I’ve had it for four months and it’s getting bigger busier and leggy and you can keep pruning it back, but it’s not really gonna produce any fruit here anytime soon if it all, meanwhile, all the plants around here that I started from either seed or propagation or grow wild are doing great lol I think I’m gonna stick with that plan and just be more patient. It just takes forever for those bushes or fruiting bushes or trees to grow. Apparently this isn’t the shortcut I will take again. Lol it’s really a joke. Robots..,! Sheesh

8/11/26 Update
I received the email from Fast growing trees, and guess what? It was another robot. You can’t make this stuff up. My opinion still stands. I’m not wasting my time or my money, teaching their robots or jumping back through their hoops to end up with dead plants and absolutely no contact when it comes to talking about that money back thing. I have cut my losses a little bit poorer but wiser right?! DONE .. BYE

8. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

We are very sorry for the trouble you had with your strawberry plant and for your frustration with our support process and tree growth expectations.  We can confirm that our team has reached out via email to help address your concern. Kindly check your inbox so we can resolve this directly with you.

Bewertet mit 5 von 5 Sternen

Very good

I ordered from you guys in late June and before ordering I wasn't to sure if it would be a great experience but after seeing that you guys are very trusted and helpflull it lifted my confidence up and to my surprise the people were right about it being a good experience😊👍

19. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

Thank you for giving us a chance! We’re so glad your first experience with us gave you the confidence you were hoping for and that our team was there to help. We appreciate your trust and hope to serve you again!

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, quick and official. No games.

1. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

Thank you for taking the time to leave a review! We take great pride in keeping our processes simple, transparent, and hassle free so you can focus on enjoying your garden. Should you ever need any seasonal care tips or advice as your plants take root please connect with us!

Bewertet mit 4 von 5 Sternen

Customer service is great, packaging, not so much.

The plants and the customer service were great. Shipping quality needs work. My original order was for 3 trees, 3-4ft tall, delivered without problem, and two 6-fr tree, which were both damaged due to being packaged folded in half! They quickly sent 2 replacements, BUT, those were never delivered bc they were damaged in transit. This happened twice more. So SIX trees were damaged in shipping and thrown out without being delivered. I FINALLY got my replacement trees, now one 4ft tree, and one 6 ft tree. I think if I order again, I will not order anything taller than 4 ft!

6. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

We’re very sorry for the repeated shipping issues and appreciate your patience throughout the replacement process. We’d like to review this again, but we haven’t heard back after reaching out through Trustpilot for more information. Please feel free to contact us anytime at support@fastgrowingtrees.com or (800) 973-8959 so we can take another look.

Bewertet mit 1 von 5 Sternen

Ha Ha Guaranty - that’s a joke!

Ordered a Tri-color willow tree. After a few months the tree looks half dead. Customer Service is not helpful - the company does not support its product. Turns out to be a very costly stick.

6. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

We are so sorry for the disappointment caused by the condition of your Tri Color Willow tree. We stand behind our guarantee every step of the way, and we want to make sure you receive the proper support for your garden. Our team can see that a response has already been sent to your email address. Please check your email folders and reply directly to that message so our team can better help.

Bewertet mit 5 von 5 Sternen

I’ve purchased several things from Fast…

I’ve purchased several things from Fast Growing Trees. Most everything was great. I did have one plant that did not survive and they are replacing it. Great customer service.

3. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

We’re glad most of your plants have done well and that our team could take care of the one that didn’t make it. We hope your replacement thrives and brings you plenty of enjoyment!

Bewertet mit 2 von 5 Sternen

Did the lavender plant arrive alive? Um….no.

Did the lavender plant arrive?
Yes.
Was the plant alive?
No.
Did the company offer a complete refund?
No. I had to insist on not being charged a “restocking fee”. They complied.

Critically, would I ever trust Trees.com again to deliver a live plant that I could nurture to maturity?
Absolutely not.

27. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

We’re sorry for the disappointing experience with your lavender. We can confirm that our team has already stepped in, and we’ve also followed up with you via email. We hope you can review our message, and we’re here if you need any additional help.

Bewertet mit 5 von 5 Sternen

I requested claim for three trees that…

Irequested claim for three trees that had died. I was contacted by customer and my claim was resolved within a day or two. Customer service was very responsive and I've been dealing with Fast Growing Trees for the past three years and never had an issue.

5. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

Thank you for working through this with us and for your continued support! We're always here if you need any help!

Bewertet mit 5 von 5 Sternen

Most of our trees/bushes and plants…

Most of our trees/bushes and plants arrived in excellent condition! A couple were stragglers but customer service helped replace them and were helpful with information for our landscaper. We have used Fast Growing Trees for both our gardens, landscaping and gifts to friends/family. We love their quality, variety and care. Definitely recommend!

5. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

Thank you for your thoughtful review! We’re delighted to hear you’ve had such positive experiences with our plants, variety, and customer service. It means a lot that you continue to choose us for your landscaping and gifting needs, and we’ll always be here to help ensure you get what you pay for.

Bewertet mit 5 von 5 Sternen

I recommend this company

I recommend this company. They are prompt in delivering the plants, very well packed, plants and trees very healthy, and more than that good warranty (1 year). I bought couple of trees. Only one didn’t make it and after six months the company gave me a store credit which is fair because is not their fault neither mine if only one tree didn’t make it.
I would recommend this nursery 😊

3. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

We appreciate you taking the time to leave such a thoughtful review! It’s wonderful to hear your plants arrived in great condition and that our team was able to assist when one tree didn’t survive. Thank you for trusting us!

Bewertet mit 2 von 5 Sternen

Do Not Use This Service

We ordered 2 blueberry bushes for my mother and they arrived approximately one month late. In addition, the bushes were effectively seedlings and not robust. In any way, it will likely be at least two years before we see any substantial production. frankly, we would have been better off purchasing from home depot, from which I never buy plants. Also, the lateness of delivery was complained of without any response or explanation.

31. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

We’re very sorry that the plants and delivery timeline did not meet your expectations. Our team has reached out by email to address your concerns. Please respond there if we can help further.

Bewertet mit 5 von 5 Sternen

I ordered everbearing raspberries

I ordered everbearing raspberries, 3 blueberries and 3 cherry trees, 3 arboritae, 3 holly. All arrived packed well and were in good conditon. I had one cherry that was grafted and did not make it but received credit for it as they are out of stock. One holly did not make it and was replaced. So fare the plants are all doing great the holly really came out this year. Mine were all planted a year ago. They were delivered timely based on the season and I will definitely order again

4. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

Thank you for this thoughtful one-year update! We’re delighted that your trees and plants are doing so well, especially the holly that has taken off this year. We appreciate your patience while we addressed your concerns and look forward to serving you again!

Bewertet mit 5 von 5 Sternen

Excellent Company

Excellent Company. From making the order, delivery & quality of the product, and the customer service after our purchase beyond our expectations. We will make all our purchases for trees and shrubs from Fast Growing Trees ❤️
From Missouri

2. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience from ordering to delivery and that our team exceeded your expectations. We truly appreciate your support and look forward to helping with your future trees and shrubs!

Bewertet mit 5 von 5 Sternen

Highly recommend everyone to buy plants…

Highly recommend everyone to buy plants from this site, I ordered 6 tricolor willow plants and they all arrived happy but due to heat stress 4 plants died very early, but as soon as I contacted customer service and mentioned the situation they happily replaced all my plants with very healthy and mature plants. I absolutely love them and really appreciate the company efforts, in short I can say that I am a very happy customer and in future I ll be buying plants from fast growing team….

11. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

Thank you for sharing your experience! We’re sorry the summer heat affected your tricolor willows, but we’re glad our team could quickly replace them with healthy, mature plants. We hope they continue thriving for many seasons.

Bewertet mit 1 von 5 Sternen

Expensive and micro size plants

Very disappointed! I saved up to buy the white storm-proof Hydrangea. I finally splurged and spent nearly $200 on six 1-quart plants. When I opened the box, I was almost in tears. They're very small, I mean tiny with barely any leaves—one even has just a weak stem with few leaves. I contacted the company after a few emails, but I was told I can't return the plants, and they won't replace any if the stem is still green. I've ordered from many different companies before and was satisfied, but this experience has been extremely disappointing. My advice is to avoid this company. It honestly feels like a scam.

1. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

We're so sorry to hear how disappointed you were opening that box, especially after saving up for your Storm Proof Hydrangeas, that's not the experience we want for you at all. We can see our team has already reached out to you via email, please take a look at that when you get a chance so we can continue working with you on this.

Bewertet mit 5 von 5 Sternen

Convenient affordable and reliable

With Fast growing trees there are a wide variety of trees available at affordable prices. If a tree is not shipped we'll you can call right away to get it replaced or if a tree doesn't survive the first year you can claim a warranty on the tree and get it replaced given that you took good care of the tree.

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

Thanks so much for sharing your experience! We’re happy to hear our team has been there when you needed assistance. We look forward to helping you with future planting projects!

Bewertet mit 5 von 5 Sternen

Easy refund I sent in phots of my tree…

Easy refund I sent in phots of my tree that didn't survive and they refunded me new tree

28. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

Thank you for sharing your experience! We’re glad the photo submission and replacement process was easy. We hope your new tree thrives!

Bewertet mit 2 von 5 Sternen

Bad plants

None of the plants measured up to the size advertised. Some plants came visibly damaged, not from shipping, but older wounds from the nursery. Every other plant died in a month.

The only positive is that they refunded my money. Don’t waste your time. You’re better off at Home Depot.

24. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

We are very sorry for the trouble you experienced with your recent order and for the disappointment with your plants. Our nursery team carefully examines all plants to ensure they meet our standards, though Mother Nature can occasionally present unexpected challenges. While we are glad our care team was able to assist you, we hope you can give us another try down the road. Please feel free to reach out to us at (800) 973-8959 or support@fastgrowingtrees.com anytime.

Bewertet mit 4 von 5 Sternen

I love this company

I love this company. We"ll see if the trees survive and if their warranty holds up.

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

Thank you for your fantastic review and for choosing us for your tree project. We want you to feel fully supported as your new trees settle in, and our team is always here to honor our promise to you. Please feel free to let us know if there is anything we can do to deliver a five star experience for you, and you can contact us anytime at support@fastgrowingtrees.com or give us a call at (800) 973-8959.

Bewertet mit 5 von 5 Sternen

Excellent products and very responsive…

Excellent products and very responsive customer service. I had a problem with one tree. They are sending a replacement with no questions asked. A hearty "thumbs up".

28. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Trees.com

We appreciate your wonderful feedback! It’s great to hear you’re happy with your plants and our customer service. Thank you for choosing us!

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