I had a great experience with Chris. He was very helpful in finding a flight that best suited my needs and was extremely patient throughout the process as well. I would definitely use this service aga... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I cannot begin to recommend this company enough. I always deal with Chris. Always so helpful. I will never book any flights with anyone else.
We arranged our flights to Australia through Travlock as they were the most competitive price and we wanted the reassurance of speaking to a person; Chris was great. The original flights were via Du... Mehr ansehen
I just want to say a HUGE thank you to Kevin for all his help and patience with booking our flights. Kevin was very helpful and responded to my questions very quickly and professionally. I will defini... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Your journey starts long before takeoff. It starts with who you book with. At Travlock.com, we build relationships, not just reservations. From once-in-a-lifetime honeymoons to your nan’s yearly visit to Oz, we’re the voice you can trust when it matters most. That’s why our customers don’t just book once—they book for life. Anyone can sell you a flight. We sell certainty. With Travlock.com, you’re not gambling on a cheap deal—you’re backed by a team who knows how to handle the unexpected. While others leave you on hold, we’re already sorting your Plan B. That’s not just service—it’s strategy.
Flights Worldwide | Business Class | Cruises | Multi-City Specialists
Book Now, Pay Later | Proudly British | TTA & ATOL Protected
Established in 2017, we are a trusted UK travel company specialising in flights to any destination worldwide. Our top-selling routes include Australia and New Zealand, USA, Africa and beyond, with exceptional value on long-haul travel.
We are multi-city experts, from Dubai and Maldives combinations to Dubai and Phuket, Orlando and NYC, and complex round-the-world itineraries.
Secure your trip with our interest-free Book Now, Pay Later payment plans, starting with a low deposit.
We are also specialists in Business Class travel to the USA, Australia and New Zealand, the Caribbean, Africa, Japan, Singapore, Thailand and wider Asia.
Looking to cruise? We work with leading cruise lines including Cunard, Norwegian, Celebrity, Ambassador and Fred Olsen Cruise Line.
For escorted and guided journeys, we arrange expertly planned tours across Sri Lanka, India, Japan, Vietnam and more.
Rated Excellent on Trustpilot with 5 star reviews, we offer 100 percent financial protection. All qualifying bookings are protected under TTA Trust Account protection and ATOL.
Travel with confidence. Travel with a trusted UK specialist.
Kontaktinformationen
128 City Road, EC1V 2NX, London, Vereinigtes Königreich
- 0203 884 1444
- sales@travlock.co.uk
- travlock.com
4.8
Hervorragend
1094 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service and advice
20. November 2023
Bewertung ohne vorherige Einladung
Chris is always outstanding
Chris is always outstanding. Helpful, efficient, tolerant and effective. He makes me loyal to Travlok for all my ( varied) flights. Thankyou Chris.
Catriona Stewart
13. November 2023
Bewertung ohne vorherige Einladung
Excellent service from Chris.Couldnt…
Excellent service from Chris.Couldnt ask for better.Stephen Foster
2. November 2023
Can't thank Leonard enough for all his…
Can't thank Leonard enough for all his help. Excellent service from Travlock.
24. Oktober 2023
Bewertung ohne vorherige Einladung
My experience with Chris very…
My experience with Chris very excellent. His professional was outstanding.
All relevant information was given without me having to ask questions.
Well done Chris
4. Oktober 2023
Victoria Falls experience staff have been extremely caring…
Your staff have been extremely caring and helpful, especially Chris who dealt with our holiday to Zimbabwe in June this year, so much so, we are going again and Chris, once again has been wonderful. We will certainly recommend Travlog to all our family and friends. Thank you. Christine Jarvis
19. Juni 2023
Bewertung ohne vorherige Einladung
Helpful person
11. September 2023
After speaking to Chris on the phone
After speaking to Chris on the phone, I was reassured that I was being dealt with by a professional person who knew what to do. Chris was very helpful and I was given all the information I required. I came away from the call feeling excited about our up and coming holiday.
15. September 2023
Bewertung ohne vorherige Einladung
Great communication
Good communication. They found the flights I wanted and follow up on exactly what I wanted. Highly recommend them!
15. August 2023
Bewertung ohne vorherige Einladung
Leonard is soo good and helpful
7. Juli 2023
Bewertung ohne vorherige Einladung
This is the second time booking with…
This is the second time booking with travlock and the guys have been so understanding and patient. I tried to buy a ticket last month but was scammed and then I remembered about this company and phone them up and I got what I wanted. I was a bit scared to buy another ticket but I was reassured by one of the team and I made a decision. Thanks guys I will always use you when I'm traveling.
22. August 2023
The most helpful, reliable and professional travel company ever
I’ve never ever had such a helpful, prompt and reliable service regarding booking flights for multi stop long haul travel. And I’ve travelled a awful lot.Chris was very friendly and professional, all my changing requirements were met with the most generous can do attitude.
More than highly recommend Chris and Travlock to everyone for travel requirements. I certainly wouldn’t ever use anyone else again.
Kudos to Travlock who obviously train their agents very well.
21. August 2023
Bewertung ohne vorherige Einladung
Chris was very helpful and talked me…
Chris was very helpful and talked me through all flight details and was very patient with a not so savvy internet user would recommend thankyou
14. August 2023
Great customer service,excellent service
Great customer service, I'm very happy with the service that Travlock Private provides,excellent prices, I would recommend Travlock Private to anyone
18. August 2023
Bewertung ohne vorherige Einladung
Outstanding
Chris understood my priorities and was efficient in coming up with flights that suited me. He was incredibly helpful and patient. Polite, professional and a pleasure to deal with. Many thanks.
16. August 2023
Bewertung ohne vorherige Einladung
A generous 2*
A generous 2*. When I had to change my BA flight due to Covid, I was entitled to a voucher valid for about 15 months but I had to go through my agent... Travelock. They said it should be OK but never confirmed or gave me a voucher. Instead they said "come back when you're ready to book". A year later I booked my flight through them but later I needed to change my return flight that cost me an "arm & a leg". I was not amused throughout the experience of changing the flights. Had I bought the ticket directly with BA, I would have been much better off. Before that experience when buying the ticket first time - I would have given them 5/5 like many people have done. But the acid test of an agent comes when you want to cancel or change something. So my advice is that read the (worst) reviews first before you go to any agent/ company etc. Everybody would look after you when you are spending money but they are not the same when you want something back or your circumstances change. The experience was in Dec21 and later in Jan23.
3. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von Travlock.com & Universal Flights™
Dear Mr. Aggarwal,
We appreciate your engagement with Travlock and the time you've taken to share your experience with us.
Your feedback is invaluable in helping us refine our services to better meet our clients' needs.
We also understand that the timing of your review may raise questions, and we'd like to provide you with some context regarding this.
It seems there might be a discrepancy in the timeline mentioned in your review. You highlighted experiences from December 2021 and January 2023. While your interactions with our agency indeed occurred during these periods, the review was posted in August 2023. We believe this gap in timing might have influenced the recollection of certain details.
In your review, you mentioned that changing your return flight cost you significantly, leading to a less than satisfactory experience. You are correct in saying that the real test for an agent comes when you want to change or cancel something also do bear in mind that the ticket you booked was non – changeable however we went the extra mile understanding your situation and still managed to get it changed and we'd like to provide clarity on the factors contributing to the costs which you mention cost you an "arm & a leg", you paid £497 for the change and upgrade from economy to Premium economy which is a reasonable amount for an upgrade and change and you would’ve paid much more and most likely would not have even managed to get the flights changed if booked directly with the airline as you presumed in your aforementioned review. The higher expense you encountered was primarily due to the upgrade to premium economy that you selected. Upgrading the class of your flight entails fare adjustments based on the specific airline's pricing structure. We assure you that the charges were directly related to the fare difference between economy and premium economy, as well as any associated administrative costs. We did not impose any additional markups beyond what the airline required for this upgrade.
If you have any further questions about the breakdown of costs or the upgrade process, please don't hesitate to reach out to us. We are here to address your concerns and provide any necessary clarifications. Once again, we apologize for any inconvenience you faced, and we appreciate your understanding of the complexities involved in flight changes and upgrades. We hope that this explanation helps shed light on the circumstances and choices that contributed to the cost difference.
Travlock puts security of the client at high priority. We will always respect your privacy and any personal communication between you and ourselves. If you need any further clarification in regards to the above events please write to us at customercare@travlock.co.uk
Warm regards,
Customer Relations Team
Travlock Private Limited
The person I dealt with Chris is
The person I dealt with Chris is. Dry efficient and replies back within a good time to any queries and resolves them. Most importantly he is polite
9. August 2023
We booked two return flights to Salt…
We booked two return flights to Salt Lake City and then a connecting flights to Reno with chris which I must say was very helpful each question and information was given within minutes I used what’s app easy to follow and to make the payment my son out in the USA so will be using them for many more flights highly recommend
19. Juli 2023
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.