I booked 3 EgyptAir tickets (DXB–CAI, 14 Oct) on Traveasy. One passenger’s name was wrong on the confirmation. I emailed and called within minutes of booking, three days before the flight, and asked f... Mehr ansehen
Traveasy
Die Bewertung dieses Unternehmens ist aufgrund eines Verstoßes gegen unsere Richtlinien nicht verfügbar.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The customer service was prompt and very supportive especially as it was my first time using the website. Nirav assisted in a complicated issue and effectively resolved it for me. Thank you
Well I found this site and thought I would give it a go and book a flight with them So I booked it online and everything was simple and great then when I finished I had a phone call back from a lady... Mehr ansehen
I booked a flight Ticket from Traveasy, while the experience can get stressed, they always make it work at the end. The initial Ticket details I got were wrong, But kudos to their support team for pro... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Traveasy.com has the ability to price thousands of flight routings and hotel properties at the most competitive price. We offer 24/7 support for our customers and we request your reviews to be able to improve our service to you.
Kontaktinformationen
14 Hanworth Road, Hounslow, Middlesex, TW3 1UA, Vereinigtes Königreich
- 0208 819 9853
- info@traveasy.com
- traveasy.com
Verstoß gegen Richtlinien
Rohit Negi was very helpful and…
Rohit Negi was very helpful and provided quick response.

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I made an online booking and after…
I made an online booking and after payment the price was changed. I received a call from agent Manish Kumar who explained the situation and resolved the issue professionally. Great experience

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Agent Prince was very helpful and
Agent Prince Singh was very helpful and friendly. He sorted my issue within an hour. Good customer service

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Had a Great experience consulting…
Had a Great experience consulting Jahnvi on my plans to travel this month. Thanks for making it easy for us .🫰🏻🏵️

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Service given by Janvi ❤️
Service given by Janvi ❤️
Good experience with her

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Had an amazing experience in booking.
Had an amazing experience in booking.

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Amazing customer service from Jahnvi
Amazing customer service from Jahnvi.
Very satisfied

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Very poor experience, misleading pricing and confusing website
I had a really disappointing experience trying to book a flight to Taipei through Traveasy. I selected and paid the advertised price for the flight, only to receive a phone call afterwards saying that the flight details had changed and that I would need to pay an additional £100 to cover the new flight cost.
What made this worse was that when I asked about getting a full refund, I was told there would be a £100 admin fee. This meant I was effectively pushed into paying more than the price originally advertised, which feels completely unfair and misleading.
The website itself was also very poor. The dates were confusing and inconsistent across different parts of the booking process. In one place, it showed one return date, while elsewhere it appeared to flip the month and day, showing a completely different date. This made the booking process stressful and unclear.
Overall, I would not recommend Traveasy based on my experience. The advertised price did not seem to be the final price, the refund policy felt unfair, and the website made it difficult to trust the booking details.

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Excellent customer service.
Excellent customer service.
I am giving prince 5 stars we where on the phone back and forth checking for a ticket that suits my pocket I was so happy he make my day thank you prince

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Prince took our concerns into account…
Prince took our concerns into account and delt without our situation professionally (Jade and Tamika). Give him a raise!

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Excellent assistance by your company…
Excellent assistance by your company with no wait time over call and your staff Manish Kumar helped me to get my flight rescheduled. Apart from the excellent price I got excellent service as well.
Thanking you and looking forward to flying with Traveasy in the near future.

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Same ticket made me buy twice, cheater’s
I told Traveeasy to modify my ticket because of flight schedules change from airline, Agent cancelled my ticket without my consent, I have all the evidence, I had to buy same tickets twice from traveasy paying extra money because other airlines was not available. I fly 18 years regularly, if I ever have to buy ticket and traveasy is the last company exists in the world I will start walk to my destination but will not buy ticket from them 😢
Really quick and easy process online to…
Really quick and easy process online to book a ticket! Got amazing service from Rohit Negi who gave a call within 10 mins of booking the ticket online to confirm everything and then issued the ticket straight away! Really friendly and polite with quick service provided! Would recommend :)

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Shivan was great
Shivan was great, fantastic customer service.

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I booked a wrong ticket but thanks to…
I booked a wrong ticket but thanks to Simran helps me alot to reschedule the trip to the correct schedule.

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Minha experiência com a Traveasy foi péssima
Minha experiência com a Traveasy foi extremamente frustrante e decepcionante. Comprei uma passagem aérea e não recebi a confirmação da reserva. Depois disso, recebi uma ligação exigindo o pagamento adicional de 20 euros que não haviam sido informados anteriormente.
Além disso, tentei entrar em contato diversas vezes pelo WhatsApp e simplesmente não obtive resposta. Diante da falta de comunicação e da situação confusa, solicitei o cancelamento, pois não concordo em pagar valores adicionais inesperados. Até agora, também não tive resposta sobre o cancelamento.
A falta de transparência, a cobrança inesperada e a ausência total de suporte ao cliente tornam essa experiência muito negativa. Não recomendo.

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Great Service
Prompt response. Rohit Negi called me immediately to update me on the status.

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Price are very competitive
Price are very competitive, however, we had a little bit of back and forward for the price of my flight ticket. But the travel consultant Manish Kumar was really helpful and sorted things out.

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Very cooperative and helpful person Mr…
Very cooperative and helpful person Mr Rohit

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