TotsBots Bewertungen 1’751

TrustScore 3.5 von 5

3.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Totsbots have been bought by Peejamas. I placed an order and am missing an item from the delivery. I've emailed twice the company twice but got no response and there seems to be no other way to contac... Mehr ansehen

Bewertet mit 3 von 5 Sternen

We bought a few items from Tot Bots. The delivery and service were excellent. Unfortunately the biodegradable nappy liners gave my son nappy rash - liquid doesn't appear to go through/isn't soaked aw... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bought to be used as night nappies for my nearly 3 yr old who we still potty training.I have used them before so was confident purchasing them. You need to wash them few times before use for them to a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Amazing customer service.ordered as part of local council scheme ,the code wouldn't work but customer service very kindly put it through manually and delivered it before the due date. Only downside... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Einkaufen & Mode

Vom Unternehmen geschrieben

Award winning reusable nappies, made in the UK. Making the world a fluffier place to pee in since 2001.


Kontaktinformationen

3.5

Akzeptabel

TrustScore 3.5 von 5

1751 Bewertungen

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Bewertet mit 5 von 5 Sternen

Best night nappies

Bought a set of bamboozle for night time and they have been great, even with a very wriggly bum. No leaks, they last 10-12 hours. Cute designs as well. ☺️

26. Februar 2023
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Antwort von TotsBots

Hi,

Thank you so much for taking the time to leave a great review!

Bewertet mit 5 von 5 Sternen

Quick delivery and great products

Quick delivery, great products as always. Our size 3 bamboozles are great, much more generous than I imagined. I could only just get the size 2 velcro to close but the size 3 are on the smallest rise with the velcro tabs coming almost to the centre so will definitely see us right through to when she's night dry!

28. Februar 2023
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Antwort von TotsBots

Hi,
Thank you so much for taking the time to leave a great review! We're so pleased to hear the size 3s are a great ft for your little one :)

Bewertet mit 5 von 5 Sternen

Fast, useful and would order again.

I ordered a single swim nappy. This is my first baby and first reusable nappy.
We have used it ince so far but I am super happy with our purchase.
The design is lovely and material was better than I expected. It also held up throughout our swimming session.
Delivery was faster than we expected and I would definitely order again.
It actually made me more keen to try reusables as a whole so thats a positive too.

16. Februar 2023
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Antwort von TotsBots

Hi,

Thank you for leaving such a wonderful review! We're so pleased to hear the swim has made you consider more reusables, if you have any questions please don't hesitate to pop me an email and I can help in anyway I can!

Bewertet mit 5 von 5 Sternen

Reusable baby wipes

Ordered the reusable baby wipes and very happy with them. There was one design missing but it does state the style may vary in the website.
Quick delivery and a positive experience.

31. Januar 2023
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Antwort von TotsBots

Hi,

Thanks for taking the time to leave a great review! :)

The prints with the wipes can vary at times depending on what stock we have available but we always aim to give as much variety as possible.

Thanks,

Tots x

Bewertet mit 5 von 5 Sternen

Super quick delivery

Super quick delivery. Daughter loves them, waiting on baby arriving so can’t comment onease of use/fit etc

16. März 2023
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Antwort von TotsBots

Thanks for leaving a great review!

Bewertet mit 4 von 5 Sternen

The products are brilliant

The products are brilliant, great prints and colours. The options are great. I use all in one nappy for our and about and I use the bamboozles with wraps for nighttimes. The bamboozles have been great, no major leaks or dramas. Some seem to be getting tighter on my son than others even though they’re all the same size. Only issue is I’ve tried twice now to contact them with questions/minor issues and have heard nothing back which is a little disappointing.

20. Januar 2023
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Antwort von TotsBots

Hi Charlotte, I've popped you an email, we've had some IT issues with our emails and haven't been receiving all emails :(

Bewertet mit 3 von 5 Sternen

Very long delivery, not responsive customer support

It took about two weeks before TotsBots sent me the order despite the fact that I asked to send it earlier. Customer support is not responsive at all. Some of my requests remained without an answer. It’s a pity because I liked the products.

4. Januar 2023
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Antwort von TotsBots

Hi,

I am so sorry you've not had a response from us, we've had some issues with our inbox and not receiving emails, I've popped you out an email now and hopefully I can help :)

Bewertet mit 5 von 5 Sternen

Lovely

Lovely, really helpfull

3. Januar 2023
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Antwort von TotsBots

Thanks for leaving a great review! :)

Bewertet mit 5 von 5 Sternen

Bought to be used as night nappies

Bought to be used as night nappies for my nearly 3 yr old who we still potty training.I have used them before so was confident purchasing them. You need to wash them few times before use for them to acquire absorbency usually I just throw them in with normal toddler clothes washing then after 2 weeks started using them. The Velcro is strong, material soft soaks well no leaks so would definitely recommend.

31. Dezember 2022
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Antwort von TotsBots

Hi!

Thank you so much for taking the time to leave such a glowing review! :)

Bewertet mit 4 von 5 Sternen

Absolutely love the nappies and wipes…

Absolutely love the nappies and wipes just a really slow delivery unfortunately

3. Januar 2023
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Antwort von TotsBots

Hi!

Thank you so much for taking the time to leave a wonderful review! I am so sorry about the wait time on your order, I think there may have been some stock availability issues, if it happens again pop me an email and I'll chase it for you :)

Bewertet mit 5 von 5 Sternen

Absolutely delighted with my purchase

Absolutely delighted with my purchase. Everything was delivered quickly and communication with TotsBots was very good. I have recommended them to friends.

27. Dezember 2022
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Antwort von TotsBots

Hi!

Thanks for taking the time to leave such a great review! So great to hear you've recommended us too :)

Tots x

Bewertet mit 5 von 5 Sternen

Forties skin…not tots bots

Bought these to be used in my skincare routine.
Lovely and soft but still remove all trace of make up with my cleanser.

29. Dezember 2022
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Antwort von TotsBots

Hi,

Thank you so much for taking the time to leave us such a great review.

We're so pleased to hear how much you love our wipes, what a great way to use them! :)

Bewertet mit 5 von 5 Sternen

Prompt delivery of the boxes.

Prompt delivery of the boxes.
Quality and cost of the wipes is really good.
I have enclosed samples of the wipes with a link to yourselves in my Birth Preparation Box and Hypnobirthing course complimentary bag.
If you could send me your flyer I can enclose them too.

9. Februar 2023
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Antwort von TotsBots

Hi!

Thanks for taking the time to leave us a great review!

I will pop you an email RE the leaflets :)

Bewertet mit 2 von 5 Sternen

Slow with non-existent customer service.

They do not reply to email correspondence and have no way of communication with customers. I tried to get an update on an order after over a week with no dispatch notification as I wanted to now cancel. The next day I receive a dispatch notification and no further communication from TotBots. I had to send it back at my expense. The customer service is completely garbage and their service terrifically slow.

5. Januar 2023
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Antwort von TotsBots

Hi,

I am so sorry you didn't get a reply. I can see you ordered over the Christmas break which is why there was a delay in getting your order out to you. We have had some technical issues with our emails and unfortunately we didn't receive your email into the inbox so I really am so sorry that the communication wasn't as it should be.

I will pop you an email now to follow up with you.

Tots x

Bewertet mit 5 von 5 Sternen

Great service

Exactly what I wanted at avery good price

20. Dezember 2022
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Antwort von TotsBots

Hi, thank you so much for taking the time to leave a great review!

Bewertet mit 5 von 5 Sternen

Big Package for starter.

The package of nappies and extras for a new to reusables customer is excellent. The quality is excellent and for the child a great improvement on scratchy throw away nappies. These were for my Great Granddaughter who had suffered terrible soreness from the throw away nappies, no matter how clean she was kept and what cream the GP prescribed. The rash has gone and having done the research, I now know that many children suffer from allergies to disposables. It was great to see these lovely colourful nappies on the line and a happy, pain free child. And the price was reduced. Thank you.

20. Januar 2023
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Antwort von TotsBots

Hi Janet,

Thanks for leaving such a wonderful review! We are so pleased to hear these have helped rid your little great granddaughter from her soreness!
We also love to see nice colourful nappies out drying :)

Tots x

Bewertet mit 1 von 5 Sternen

Was sent an item that was not as…

Was sent an item that was not as described on the website and therefore no use to me. There was no communication to let me know it was out of stock and an alternative was being sent. When I contacted customer service there was no apology, they did say I could return it for a refund to the packing slip address but this would be at my expense and it is a large item. They didn't let me know if the item I ordered would be back in stock, they also didn't respond to me pointing out that out of stock items are still for sale on their website so people are buying them not realising they will be sent alternatives without being informed. It's been a waste of my time and money. I will be returning the item but I don't trust I will receive my refund now as the service is poor.

16. Januar 2023
Bewertung ohne vorherige Einladung
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Antwort von TotsBots

Hi Donna,

Thanks for taking the time to leave us a review. I am so sorry to hear about your experience, I have popped an email over to you with regards to this so we can pick it up from there.

Thanks,

Laura

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