Total Tax, Inc Bewertungen 298

TrustScore 4.5 von 5

4.5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

It has been both a pleasure and great relief that we found Total Tax to help with our overwhelming tax situation. Due to aging and some medical concerns, we found ourselves owing $50,000.00 +,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I contacted Total Tax after seeing several positive reviews on-line. My husband has been ill & we had issues with filing and owing back taxes for several years. Total tax was amazing! Steve Fuqua wa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great office. Tamar Johnson has been doing our income tax returns for many years. She is extremely thorough and asks questions that are very pertinent to the task at hand. She digs until she has f... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Lorraine Johnson and her team at Total Tax were extremely professional and thoughtful right from my first phone call with them and all throughout the negotiation process with the IRS. They were magic... Mehr ansehen

Unternehmensdetails

  1. Steuerberater
  2. Wirtschaftsprüfungsunternehmen
  3. Buchhaltungsdienst
  4. Öffentlich bestellter Wirtschaftsprüfer
  5. Steuerexperte
  6. Steuerhilfe

Informationen, die aus verschiedenen externen Quellen stammen

Total Tax, Inc is owned and operated by licensed tax professionals specializing in solutions for taxpayers facing a tax debt crisis. IRS wage garnishments, bank levies, penalties, back tax returns and tax debt settlements are all in a day's work for the Total Tax team. But getting our clients a good night's sleep takes more than just resolving their tax problem, it takes 5 star service. What does 5 star service look like from a tax relief company? It means setting appropriate expectations from the beginning, meeting or beating those expectations, clear and frequent communication and having a compassionate ear in a very stressful situation. Great results and great service. We expect it, and we believe our clients have the right to expect it too!


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

298 Bewertungen

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Bewertet mit 5 von 5 Sternen

Steve and the crew at Total tax are…

Steve and the crew at Total tax are 5star professionals when it comes to solving your tax problems. He Treat you like family and hell, I never met him in person but I feel like he’s family because of the personal care that was taken for my case. I would recommend all my friends and relatives that have tax issues to reach out to Total tax to help solve any legal tax problems. Once again I like too thank Total Tax for putting up with me on getting this done.

7. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The staff and specially Mark Walstrom…

The staff and specially Mark Walstrom treated me professionally and compassionately through two year process due to COVID-19. My stress was alleviated after hiring Total Tax and talking to Mark when I had a questions in regards to my case. I was kept informed throughout the two years and always reached someone live when I telephoned. The resolution was much better than expected. I am incredibly grateful for their services and HIGHLY RECOMMEND! Thank you Mark Walstrom for your professionalism much appreciated!

1. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The staff and specially Mark Walstrom…

The staff and specially Mark Walstrom treated me professionally and compassionately through two year process due to COVID-19. My stress was alleviated after hiring Total Tax and talking to Mark when I had a questions in regards to my case. I was kept informed throughout the two years and always reached someone live when I telephoned. The resolution was much better than expected. I am incredibly grateful for their services and HIGHLY RECOMMEND! Thank you Mark Walstrom for your professionalism much appreciated! Maria D Morando

1. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

FIVE STARS

The staff (especially Mark Walstrom) treated me professionally and compassionately through an uncomfortable situation. My stress was immediately alleviated after hiring Total Tax. I was kept informed throughout and always reached someone live when I telephoned. The resolution was much better than expected. I am incredibly grateful for their services and HIGHLY RECOMMEND!

28. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Total Tax is Amazing!

Total Tax is amazing. Their knowledge and competence are marvelous. My issues were resolved with the utmost attention and professionalism. I highly recommend to anyone with a tax problem that you engage Total Tax.

15. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’m very please to have found the dream…

I’m very please to have found the dream team for my tax solutions.
Total Tax were very professional and after reviewing my previous year taxes (2021 that someone else had prepared), they were able to adjust and correct the all the mistakes.
They really care about their customers.
For them, we are not numbers, we are real people.
Knowledge, Respect and consideration are the key to run a company that long, and they know how to do it.
From now on Total Tax is my partner to prepare my taxes.
I’m confident that they will keep my business for many year to come.
Thank you Total Tax.
Marcelo

21. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We Highly Recommend Total Tax

Total Tax has been preparing our returns for several years. We have appreciated their thorough, timely and professional service. Though we no longer are dealing with property purchases, sales, rental issues, and etc., Total Tax has prepared our 2022 taxes with the same commitment.

2. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid this company, They are NO help

I signed up with this company months ago, they were supposed to help me. get my taxes caught up. What a joke, they did nothing and 3 months went by, I had to move on to find a company that could really help me.
Chris Auger

4. November 2022
Bewertung ohne vorherige Einladung
Total Tax, Inc-Logo

Antwort von Total Tax, Inc

Mr. Auger - Thank you for taking Jen's call - we are glad we were able to clear up the misunderstanding! We agree that had you brought your concerns to us directly, this would have been avoided.

Bewertet mit 5 von 5 Sternen

Total tax is great

Total tax is great, I’ve been having my tax returns done there for years. Love the local service, everyone is very helpful and friendly.

3. Februar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Total scam inc.

Total scam is a better name for this corporation! My husband and I fell right into the fast talking lawyers scam. We were quoted a total of 40,000 owed in back taxes and both signed the paperwork. A few short weeks later we couldn't get in contact with the people assigned to our case, I call it passing the buck. We attempted leaving messages, emails, and text to no avail. Finally we received a call back because we changed credit cards and they didn't receive their payment, which is ridiculous, its a sad thing, but its all about the Benjamin's! The team informed us that they were still working on our tax returns and would get back in contact with us as soon as they were completed. The lack of communication is one of their biggest down falls. We decided to continue working with total scam, because we had already paid $2,300.00, hoping communication would get better and they would do their job. Once their team had completed our tax returns we received a phone call, to our surprise our $40,000 debt nearly tripled!!! They wanted us to sign new documents agreeing to this tripled price, NO WAY were we agreeing to do that, so we fired them and decided to go to another tax lawyer that is local (regret not doing this in the beginning).
Be cautious of all the five star reviews, because now the only stars we see are the ones they gave us from a complete knockout!!

28. Januar 2023
Bewertung ohne vorherige Einladung
Total Tax, Inc-Logo

Antwort von Total Tax, Inc

Mrs. Watts - I am disappointed to see your review and the characterization of our service. I've reviewed your case and see that your case team contacted you within 24 hours of becoming a client and made regular (more than 20) follow ups with you to explain what they needed from you to prepare several years of tax returns, follow-up for the information, and explain the results. I understand and sympathize with your frustration about owing, but your returns were reviewed by our senior CPA and the results were explained on more than one occasion. Accepting the results of tax returns is always the hardest part of resolving back taxes since the reality of what is owed is finally known. That's what makes the next step - the resolution step - so important. It is the opportunity to resolve the balances and find a way to make a frustrating situation manageable. We wish we would have been given the opportunity to deliver on that for you and show you how to avoid owing going forward, but we wish you success with your new representative. Please contact us if there is anything we can do to assist you or your representative.

Bewertet mit 5 von 5 Sternen

absolutely THE BEST!!

My wife and I were dealing with the IRS for more than 10 years and owed a substantial amount in back taxes, fees and interest charges.
We spoke with Mark at Total Tax and he immediately began to offer some options and insight as to how we could resolve this ongoing issue.

Mark and Denise were always available and willing to help over the months we worked with them on our tax issue.
They put our minds at ease and worked with us as partners throughout the entire process.

We just recently closed our debt with the IRS and paid literally nothing due to tax laws we were not aware of.

Mark is a godsend! He made our New Year the best in 10 Years.
We could not have done this without Total Tax!

We can’t thank you enough!!!

Mark N Stacy

14. Dezember 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Simply the Best, Better Than All the Rest

I reached out to Total Tax, Inc in April 2021 to assist me with a long overdue tax matter. It turned out to be one of the best decisions I've made. Total Tax Inc. exceeded all my expectations and provided exemplary service from the initial phone call until my case was closed this month, November 2022.

PROS
• The Total Tax Inc. contract was easy to read and understand. While this may not sound like a big deal, it is! Clarity and transparency speak to integrity.

• The cost of service was both reasonable and affordable. They even offer payment plans if you cannot afford to pay the full amount upfront.

• There was no bait and switch or fine print I missed. The amount Total Tax Inc quoted in my contract is the exact amount I paid. Additional fees, if any, were for additional services. Wow! That's refreshing.

• A team of people were assigned to my case, each handling a certain aspect, all the while creating a system of checks and balances that ensured every "i" was dotted and "t" crossed.

• Communication was exceptional! Someone always answered the phone if I called during business hours. That's pretty rare these days. All of my questions were answered in a timely fashion. More importantly, Total Tax Inc kept me informed on the status of my case every step of the way. I never had to call and ask for an update.

• No judgment, just solutions! I was treated with dignity and respect by every person who worked on my case. Every member of the team was experienced, professional, compassionate, and results-oriented.

• My Total Tax Case Manager, Mark W., is a tax god who deserves a special shout out! I can't say enough good things about him. There's simply not enough superlatives. He made me feel as if I were his only client and worked tirelessly on my behalf. His expertise and efforts saved me nearly $30,000. Yeah, you read that right!

Now for the CONS...
Just kidding! I seriously cannot think of one thing that I would have changed. It was a seamless and stress-free experience.

Total Tax LLC is the real deal and I highly recommend their services.

Five stars ★★★★★!

10. November 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lorraine Johnson and her team at Total…

Lorraine Johnson and her team at Total Tax were extremely professional and thoughtful right from my first phone call with them and all throughout the negotiation process with the IRS. They were magicians that were able to dramatically reduce my tax debt and did so with patience and tenacity. Bonus points - they're really nice people! Especially Lorraine. Truth!

30. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Total Tax is awesome!

Total Tax took great care and consideration of getting my taxes in order. Prompt and considerate, I recommend them to all my friends.
Thanks again, Lincoln Dickson

2. Februar 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

These guys totally saved my life

These guys totally saved my life. My daughter is getting married in Europe and the IRS was holding up my passport. They immediately got to work and got it released for me. I'm making it sound so easy, because it was. I did everything they told me to do, sent them the necessary items and everything went EXACTLY as they said it would. Their time table was very accurate (don't delay...the government takes forever). Additionally, Mark Walstrom and his crew were so professional, polite and kind. I would 1000% recommend them to others. Thank you thank you thank you. Because of you I'll be at my daughter's wedding. xoxoxo

24. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lorraine is a delight to deal with

Lorraine is a delight to deal with. Untangling IRA jargon can be so frustrating! However, Total Tax demonstrates the communication skills and expertise to facilitate a positive experience! I would highly recommend Total Tax. They present with the expertise to make sense of the senseless and to reduce the anxiety that often accompanies the IRS notifications!

3. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My service with Total Tax was very…

My service with Total Tax was very professional and very helpful. They took the time to explain every step-by-step guide to keep me informed of everything. If I had any questions I could call and ask questions or speak to someone. I also emailed, faxed over papers need for my case. They meet all my expectations and mor Thank you for everything. Mary

2. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Extremely helpful and professional

Everyone who worked on my case at Total Tax was very professional and positive. I was told upfront what to expect and how long the case would take. Very clear and concise communication between all involved was key and made a very trying and difficult situation much easier and smoother. I was very thankful for the one on one connection and the ability to contact someone at any time. Thank you for all you did for me.
Lawrence T.

17. Juni 2022
Bewertung ohne vorherige Einladung

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