It's seasy to select a plan and gift a top-up to a loved one. The payment options are convenient with Google Pay and PayPal available. The auto-pay discount is a good feature to use if you want to top... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I should be able to easily provide 5 stars but I cannot. WHY? when I have to go into the Top-up transaction multiple times to add family phones or staff, I object to wasting time when all ot... Mehr ansehen
I am out of data, low on credit and not in an area where creit is sold but somehow I was still able to use digicel online topup to renew my plan which I needed to do urgently.
I live in Canada and had 500.00 on my digicel Trinidad number. I forgot to do my top up in order to keep my phone number active. Digicel took my 500.00 dollars with no consideration even when I calle... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Digicel International
Vom Unternehmen geschrieben
Digicel International is part of the Digicel Group, serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America.
At Digicel International - the fastest, easiest, and most reliable way to send an international mobile recharge - we’ve made it our mission to keep our customers living abroad connected to their families, friends, and loved ones back home and share with them all the meaningful moments that matter.
Digicel’s world-class LTE and fiber networks deliver state-of-the-art mobile, home, and business solutions, enabling customers to live, work, play, and flourish in a connected world.
As part of Corporate Social Responsibility, Digicel’s investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, and Trinidad & Tobago have contributed to positive outcomes for over 2 million people.
With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities, and countries day in and day out.
Visit Digicel International for more.
Kontaktinformationen
701 Waterford Way, 33126, Miami, Vereinigte Staaten
- 1-888-880-6842
- onlinetopup_cc@digicelgroup.com
- topup.digicelgroup.com
4.4
Hervorragend
1545 Bewertungen
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Antwort von Digicel International
Hello Kevin,
Your feedback means the world to us! ❤️ We understand how important staying connected with loved ones is, and we’re so glad to provide a fast and reliable way to make that happen. Thank you for choosing us, and we’re always here to make your experience even better!
Sincerely,
Digicel International Team
This is the third time I've topped up…
This is the third time I've topped up the same number and I'm still paying £31 where as with auto pay your Suppose to pay list.
18. Februar 2026
Bewertung ohne vorherige Einladung
Verygoodiamsatisgy
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Digicel International
Hello Angel,
We sincerely appreciate your positive feedback! We know how important it is to stay connected with loved ones, and we’re honored to be part of that. Thank you for choosing us, and we’re always here to ensure the best experience for you!
Sincerely,
Digicel International Team
You sent me a promo code RENEW that…
You sent me a promo code RENEW that isnt excepted your company has done this before I think you just didnt want to honor your discount I think this is a scam on your part
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Digicel International
Hello Richard,
We appreciate your feedback and want to ensure you get the best experience with our service. If a discount wasn’t applied, there could be specific eligibility criteria. We’d love to help— Could you please provide your e-mail addres so we can get in contact with you; or please contact our support team at onlinetopup_cc@digicelgroup.com, and we’ll work to resolve this for you!"
Sincerely,
Digicel International Team
It would have been 5 but I was not able…
It would have been 5 but I was not able to edit my saved credit cards
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Digicel International
Hello Mascelles,
Thank you for your review! We know how important it is to stay connected with loved ones, and we’re honored to be part of that. Thank you for trusting us to keep you connected with your loved ones—we look forward to serving you again!
Sincerely,
Digicel International Team
Es un fastidio que para poder enviar…
Es un fastidio que para poder enviar una recarga tengo que ingresar o crear un usuario
12. Februar 2026
Bewertung ohne vorherige Einladung
Poorly designed service and difficult to understand plans
The plans are confusing and difficult to understand. For example they list 40gb of data, and also mention 15gb of netflix data. Is this in addition to the 40gb or already included? They don't say. The top up process is arduous and takes ages to work through. Once you run out of data it is impossible to connect to the internet to top up, you have to find a Hotspot somewhere to top up, that's what I call an own goal. The digicel app is virtually useless and often won't connect and the most important info you could want - how much data do I have left and when does it run out is buried away. The coverage areas are impossible to clarify, which islands are covered if I buy a SIM in Grenada? I was sent a promotional code for my next top up, I applied it in the period of validity according to all of the small print, and after going through the whole sales process it doesn't work. That is borderline dishonest business practice. The data connectivity has generally been poor to ok, I temporarily switched to my UK Vodafone service (to top up) and Vodafone was 3 to 4 times as fast as the Digicel service. Overall this feels like the user experience we had in the UK in the early 2000s. Overall I rate Digicel as poor to just serviceable.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Digicel International
Hello Alicia,
We sincerely appreciate your positive feedback! Providing a seamless and instant experience for our customers is our top priority, and we're delighted to know that our platform meets your expectations. Thank you for trusting us to keep you connected with your loved ones. We look forward to serving you again!
Sincerely,
Digicel International Team
The process was easy and user friendly
The process was easy and user friendly. Response time was quick.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Digicel International
Hello Munish,
Wow! We love hearing this! 🚀 User friendly and an easy process—that’s exactly what we aim for. Thanks for sharing your experience, and we’re always here whenever you need a quick recharge!
Sincerely,
Digicel International Team
Antwort von Digicel International
Hello Sedrecka,
Thank you for your review! Easy, quick and simple—that’s exactly what we aim for. Instant delivery is one of our top priorities, so it's great to hear that it’s working perfectly for you! Thank you for trusting us to keep you connected with your loved ones—we look forward to serving you again!
Sincerely,
Digicel International Team
Easy to use convenient and helpful
Easy to use convenient and helpful
8. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Digicel International
Hello Natasha,
Your feedback means the world to us! ❤️ Easy to use, convenient and helpful—that’s what we aim for! We know how important it is to stay connected with loved ones, and we’re honored to be part of that. We appreciate your support and look forward to serving you again!
Sincerely,
Digicel International Team
Antwort von Digicel International
Hello George,
Your feedback means so much to us! ❤️ We’re thrilled to know that our platform makes it quick and easy for you to send top-ups back home. Instant delivery and a hassle-free experience are exactly what we strive for! If there’s anything we can do to make your experience even better, don’t hesitate to let us know. We appreciate your support and look forward to serving you again! 🚀
Sincerely,
Digicel International Team
Antwort von Digicel International
Hello Len,
We sincerely appreciate your positive feedback! Quick and easy—that’s what we aim for! Providing a seamless and instant experience is our top priority, and we’re delighted to know we’re meeting your expectations. If there’s anything else we can do to enhance your experience, we’d love to hear your thoughts! 💡
Sincerely,
Digicel International Team
Antwort von Digicel International
Hello Cortney,
We sincerely appreciate your positive feedback! We’re thrilled to know that our platform makes it convenient for you to send top-ups back home. Thank you for trusting us to keep you connected with your loved ones—we look forward to serving you again!
Sincerely,
Digicel International Team
Easy international top up process
OʻThe process to top my Mum's phone in Jamaica from the UK has been a godsend since the hurricane as it is not always easy for her to get to an establishment to top up or access the Internet to top up. The process is exceptionally straightforward. The only negative is there is only one plan that includes international calls to the UK and it us only for 7 days it would have been helpful to have longer plans as they are better value for money.
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Digicel International
Hello Mr. Jones,
Your feedback means the world to us! ❤️ We know how important it is to stay connected with loved ones, and we’re honored to be part of that. We’d be happy to review your suggestion in regards to longer plans from Jamaica to UK. While working on this we can suggest you also the 28 Day Prime Brawta Plan (Prepaid). Thanks for trusting us, and we’re always here whenever you need a quick recharge. Stay connected!
Sincerely,
Digicel International Team
Antwort von Digicel International
Dear customer,
Thank you for your kind words! 😊 Easy to use and reliable—that’s exactly what we aim for. Providing a seamless and instant experience is our top priority, and we’re delighted to know we’re meeting your expectations. Thank you for trusting us to keep you connected with your loved ones—we look forward to serving you again!
Sincerely,
Digicel International Team
Easy to use and the process is quick
Easy to use and the process is quick! The moment you pay your family members and friends get top up right away! So many options as well.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Digicel International
Hello Latoya,
Wow, we love hearing this! 🚀 We know how important it is to stay connected with loved ones, and we’re honored to be part of that, making it easy to use and quick. Thank you for trusting us to keep you connected with your loved ones—we look forward to serving you again!
Sincerely,
Digicel International Team
Antwort von Digicel International
Hello Wilfred:
Wow! We love hearing this! 🚀 Easy, fast and convenient—that’s exactly what we aim for. Instant delivery is a key priority for us, so it's great to know it's working well for you! If there’s anything else we can do to enhance your experience, we’d love to hear your thoughts!
Sincerely,
Digicel International Team
Very easy and everything is itemize
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Digicel International
Hello Velana,
We sincerely appreciate your positive feedback! Providing a seamless and instant experience is our top priority, and we’re delighted to know we’re meeting your expectations. Thank you for choosing us, and we’re always here to ensure the best experience for you!
Sincerely,
Digicel International Team
Smooth • Efficient • Effortless •…
Smooth • Efficient • Effortless • Thankful
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Digicel International
Hello WildFlower,
Thank you for your kind words! 😊 Smooth, efficient and effortless—that’s exactly what we aim for. Providing a seamless and instant experience is our top priority, and we’re delighted to know we’re meeting your expectations. We appreciate your support and look forward to serving you again! 🚀
Sincerely,
Digicel International Team
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