So happy with the replacement fire brick set for my Contura 51L logburner and leather gauntlets. What a game changer they are! Absolutely love them. Can't believe I've been making do with old tea towe... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Guys at Top Stack very knowledgeable and helpful. Reserved a Contura wood burner back in May 23 for a small deposit as we were in the process of buying a house in the forest. Finally moved at the e... Mehr ansehen
Unternehmen hat geantwortet
Genuine Hwam wood burning stove products at the most competitive prices I could find. Being able to choose your preferred delivery date was also helpful. The item was extremely well packaged to prev... Mehr ansehen
Helpful staff, competitive price and quick delivery. It was great to be able to buy just the one fire brick/panel for our Contura log burner rather than the whole set. Would recommend Topstak.
Unternehmensdetails
- Fachhandel für Kaminöfen
- auch in
- Brennholzhändler
- Café
- Fachgeschäft für Grillgeräte
- Holzofengeschäft
- Whirlpool-Fachhandel
Vom Unternehmen geschrieben
Here at Topstak you will find an unrivaled range of Chimneys, Wood burning Stoves, Kitchens, Range Cookers and Outdoor Cooking equipment. As the exclusive dealers in Cardiff, Swansea, Newport and South Wales for many of the leading makes of stoves, we...
Kontaktinformationen
Unit 42, Vale Business Park, CF71 7PF, Llandow, Vereinigtes Königreich
- 01446771567
- info@topstak.co.uk
- topstak.co.uk
4.9
Hervorragend
266 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Good pricing and fast delivery
26. Februar 2024
Antwort von Topstak
Hi Jim.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Prompt delivery & in the right place as…
Prompt delivery & in the right place as instructed 😁👍
26. Februar 2024
Antwort von Topstak
Hi Darrell.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Excellent Service.
Very fast and efficient service. Easy to use, straightforward online ordering. Kept well informed. Excellent in every way. Thank you Topstak.
26. Februar 2024
Antwort von Topstak
Hi Ian.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Easy ordering process online
Easy ordering process online. Good communication. It was easy to change the delivery date. Delivery driver was friendly and efficient.
26. Februar 2024
Antwort von Topstak
Hi Richard.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Product was available immediately
Product was available immediately. Delivery arrived on the correct day. For some reason though the courier turned up half an hour earlier than the time window they'd given me but fortunately I was in. the new bricks fit my stove well and are a big improvement on the battered ones that were there before.
23. Februar 2024
Antwort von Topstak
Hi Tim,
Thank you so much for your feedback.
Apologies the courier arrived earlier than their estimated delivery window. We will feed this back to DHL.
Kirsty @Topstak
Antwort von Topstak
Thank you for leaving your review Kjel!
It is always a pleasure to receive this feedback from our Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and keep warm!
Kind Regards
Kirsty
Good To deal with for spare parts 👍
30. Januar 2024
Antwort von Topstak
Hi Ade.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Quality price and service
16. Januar 2024
Antwort von Topstak
Hi Nigel.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Arrived promptly and they fitted.
12. Januar 2024
Antwort von Topstak
Hi Karen.
Thank you for leaving a review.
It is always a pleasure to receive feedback which helps us maintain and improve our services.
Should you happen to have any other questions or queries, please do not hesitate to get in contact, we will be more than happy to help.
Best Regards
Kirsty
Consistently excellent customer service…
Consistently excellent customer service and reliable delivery. This time within 24 hours! 👏👏⭐️⭐️⭐️⭐️⭐️
3. Januar 2024
Antwort von Topstak
Thank you for leaving your review Mrs Shale!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and keep warm!
Kind Regards
Kirsty
Great product at a competitive price
9. Januar 2024
Antwort von Topstak
Hi Robert.
Thank you for leaving a review!
We always appreciate customer feedback to help us maintain and improve our services.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Best Regards
Kirsty @Topstak
Antwort von Topstak
Hi David.
Thank you for leaving a review!
We always appreciate customer feedback to help us maintain and improve our services.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Best Regards
Kirsty @Topstak
I ordered wood from Topstak
I ordered wood from topstak, it arrived promptly and the quality was exceptional, I’ll order again from them as they have very good customer service, excellent product and always on time.
5. Januar 2024
Antwort von Topstak
Thank you for leaving your review Gina!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and keep warm!
Kind Regards
Kirsty
Excellent Service
This is my first time ordering logs from Topstak. They were helpful and informative from the offset. The delivery was straightforward and the driver left the logs exactly where I needed them to be with no problems. The price and the service means I will definitely being using the firm again
2. Januar 2024
Antwort von Topstak
Hi Angharad.
Thank you for leaving a review!
We always appreciate customer feedback to help us maintain and improve our services.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Best Regards
Kirsty @Topstak
Highly recommend this company
As usual, always receive excellent kiln dried wood and related stove accessories from Topstak. Would highly recommend this independent company for fuel and their excellent range of stoves
4. Dezember 2023
Antwort von Topstak
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and keep warm!
Kind Regards
Kirsty
Great service
Helpful staff member when I rang up with a query and easy to use website. The parcel was dispatched quickly and delivery was prompt.
5. Dezember 2023
Antwort von Topstak
Hi Claire.
Thank you for leaving a review!
We always appreciate customer feedback to help us maintain and improve our services.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Best Regards
Kirsty @Topstak
Where is my product
5. Dezember 2023
Antwort von Topstak
Good afternoon Mr French,
Following on from our discussion yesterday, I am pleased to hear that you have received your order and that this review wasn't meant for us 😊
We would be very grateful if you could amend our review to reflect our service.
Many thanks and Merry Christmas
Kirsty
Good morning Mr French.
Having looked into this for you, I can see that your order was delivered via DHL on Wednesday 6th December 2023 at 11.20am.
I have taken a screen shot of the POD and emailed this over to you this morning.
Please feel free to contact us on 01446 771567 or reply to my email if you wish to discuss this further.
Many Thanks
Kirsty
Antwort von Topstak
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and keep warm!
Kind Regards
Kirsty
Easy to order and delivery good…
Easy to order the wood and the delivery person was very careful when he tipped it in our driveway.
1. Dezember 2023
Antwort von Topstak
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and keep warm!
Kind Regards
Kirsty
Antwort von Topstak
Hi Richard.
Thank you for leaving a review!
We always appreciate customer feedback to help us maintain and improve our services.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Best Regards
Kirsty @Topstak
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