Schlechteste Mietfirma in meinem Leben
Schlechteste Mietfirma in meinem Leben. Die Firma behauptet dass ich einen Schaden verursacht habe, dem nicht so ist. Auf Antworten Ihrer Anfragen reagieren Sie nicht. Die Firma hat mir zu Unrecht eine Administrationgebühr von 60€ in Rechnung gestellt. Es scheint dass die Firma so ihr Geld verdient.
Finger weg von diesem Anbieter !!!
Antwort von toprent.lt
Thank you for your feedback. We understand your frustration and would like to clarify the situation.
The €60 administrative fee is not a wrongful charge but a procedure when an incident involving the rental car is not reported to the police, as required by Lithuanian law. Failing to declare an incident is considered leaving the crime scene, making it uninsurable. This results in an administrative fee, which is outlined in the rental terms.
If you need further clarification, please contact our customer support team, and we will be happy to assist you.
