As always, excellent service. Product dispatched promptly, delivered within the estimated time. Another excellent machine for my workshop. I will be buying again... soon. Great job to the team at... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I bought a Lumberjack bench belt sander which I have used only once so far and was quieter than expected, time will tell. The service from Toolsave and DPD were excellent.
Unternehmen hat geantwortet
Absolutely useless customer service!! Kept saying there was some way to adjust and fix the problem. There wasn’t! Learn your products! Then stopped responding completely. Amazon said send it back with... Mehr ansehen
Unternehmen hat geantwortet
Not used toolsave before stumbled across there website when looking for lumberjack router bits . Looked on there website great range of tools & accessories. Very competitively priced . Placed a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Located in the West Midands, we have recently moved into our newly purpose built unit for warhousing and distribution, this was built due to the high volume of demand for our power tools from the E-commerce market. Toolsave distribute across the mainland UK and now also specialise in our excellent service to Europe and the rest of the world, which is normally an amazing three day service. The company has grown within a very fast moving power tool market and have formed links with some of the best known brands. We are now exporting products in conjunction with these brands to regions as far as the Middle East. Being able to move volumes abroad has allowed us to be very competitive on the price within the UK.
Kontaktinformationen
4.0
Gut
539 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 87 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Das haben sich andere Leute angesehen
I’ve used this company a few times now…
I’ve used this company a few times now and each time I have been very pleased with the results. Exactly what I expect and delivered very quickly .
5. November 2025
Antwort von Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the service and products. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
Professional Team with expert delivery solutions
My order turned up as a fool-proof-super safe parcel.
Took great care about the parcel quality while travelling and the Customer Service is just exactly what you would expect when you are contacting a company with big names in partnership.
Thank you so much for all of your efforts!!
24. Oktober 2025
Antwort von Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the service and products. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
Professional ✝️👍🏻
Friendly staff, very professional & Helpful. Great product & good quality. Highly recommend.✝️👍🏻
20. Oktober 2025
Antwort von Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the service and products. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
Everything went smoothly
Everything went smoothly. Very fast delivery to N.Ireland. would definitely use this family business again. Well done
20. Oktober 2025
Antwort von Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the delivery and products. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
Second time I've used Toolsave
Just bought my second item from Toolsave. Both times delivery was next day by DPD which is great. The items were the 2 in 1 bobbin sander OBS500, this is excellent at removing material both as a splindle and flat surface. the 2nd item was a workshop vacuum BDE1100 50L. The air pull on this device is brilliant, but be careful you will need to secure it to anything or it will start to move around a lot. So Toolsave delivers quickly and on time, I would recommend both devices ideal for the home workshop.
3. September 2025
Antwort von Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the delivery and products. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Lumberjack Tools
Lumberjack drill
Excellent service super fast delivery and the best prices on internet
1. September 2025
Antwort von Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the delivery and service. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Lumberjack Tools
Faulty equipment and terrible customer support.
I bought a Lumberjack planer from Toolsave but it was broken when it arrived. Unfortunately I didn't discover this until I set it up 2 months later as I didn't have the space before then. Toolsave charged me £10 for a replacement drive belt but this didn't fix the issue. I sent them videos of the machine running and they said it was fine, I had to point out to them that there was a bit clearly broken on the video and they then admitted the fault and told me to return it (which cost me £30).
According to their returns policy as I understand it, they should have sent me a replacement or refund but they didn't instead attempting to repair the faulty one and return it to me. Unfortunately whilst trying to fix the fault they managed to break another part, blunt both the blades and badly scratch the top surface of the jointer.
I complained again and they told me to return the planer which would cost another £30 plus £40 as they or the courier had damaged the box beyond repair and I would have to buy another box and bubble wrap to ship it.
Their customer support has been dismissive and generally inept. I've been trying to get this sorted for over 5 months, but they have refused to provide any assistance in returning the machine and constantly take days to reply to emails.
I would recommend anyone wanting a thicknesser/planer to try a different brand than Lumberjack, given the numerous 1-star reviews on Amazon (currently 21%) and my experience of the companies attitude towards its customers.
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Toolsave
Hi,
Sorry you have been having issues with your item and service.
After reviewing your order history, we can confirm that you received your item in January 2025. Five months later, you contacted us to advise that a consumable belt had broken, and we promptly assisted you in ordering a replacement.
Approximately three weeks after receiving the replacement belt, you contacted us again regarding a similar issue. At that point, our technical team requested videos and worked with you on several occasions to identify whether there was a fault. After a week of troubleshooting, we initiated a return-to-base warranty repair. In our communication, we explained that any replacement would be at the discretion of our technical/repair team.
We provided you with return details on 4th July, and your machine was returned to you on 11th July in suitable and secure packaging. You later reported blade wear and a broken part, in which we promptly offered to collect your machine free of charge, providing it could be safely packaged as our courier service cannot collect an unboxed item.
As a small, family-run business, we do our best to attend to customers as quickly and thoroughly as possible. While larger brands may not always offer this level of personal service, we pride ourselves on doing so. Please also note that while we sell through multiple platforms, including Amazon and eBay, Amazon reviews only represent a portion of our customer experiences.
We still hope to get this resolved for you so feel free to contact us.
Kind Regards
Toolsave
Good so fast
29. August 2025
Antwort von Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the fast delivery. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
Rip off company!
I bought an electric staple gun from Toolsave with a one year warranty. It worked perfectly until the internal spring broke, so I contacted them to ask for a free return postage slip to either have it repaired or replaced. Toolsave refuse to send one and asked me to send it back and pay the postage myself. It is quite heavy and would nearly cost half as much as it would to buy new! What is the point of a warranty then with Toolsave.
I will now have to buy another staple gun and be out of pocket thanks to Toolsave. Terrible service and if I would not reccomend this company to anyone. Stay well clear. Only commpany I have used who would not send a free return slip, it's under warrenty Toolsave!!!
5. August 2025
Bewertung ohne vorherige Einladung
Antwort von Toolsave
Hi Mike,
Thank you for your review. We completely understand that this situation may be frustrating for you, and the last thing we want is for any of our customers to have such an experience.
However, please note that under our return policy, unless an item is faulty or damaged within 30 days of purchase, it is covered under a return-to-base warranty for repair or replacement.
We are happy to work with you to get this resolved, as your satisfaction is important to us.
Do feel free to get in touch if you have not already
Kind Regards
Toolsave
Good price and fast delivery.
17. Juli 2025
Antwort von Toolsave
Thank you for the fantastic review! We're thrilled to hear you're happy with the fast delivery. Your recommendation means a lot, and we look forward to serving you again soon!
Kind Regards
Toolsave
Antwort von Toolsave
Hi Jacqueline
Thank you for your review! We appreciate your feedback and hope to see you back again
Kind Regards
Autojack Tools
Antwort von Toolsave
Hi David
Thank you for your review! We appreciate your feedback and hope to see you back again
Kind Regards
Toolsave
Made a purchase with this company last…
Made a purchase with this company last week via Amazon.
We did have an issue with the purchase, however, the company dealt with the matter immediately and professionally and the matter was sorted within a few day.
Excellent service
2. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Toolsave
Hi Nigel
Thank you for your review! We appreciate your feedback and hope to see you back again
Kind Regards
Toolsave
Antwort von Toolsave
Hi John
Thank you for your review! We appreciate your feedback and hope to see you back again
Kind Regards
Toolsave
Antwort von Toolsave
Hi Brian
Thank you for your review! We appreciate your feedback and hope to see you back again
Kind Regards
Toolsave
Excellent service
Excellent service, quick delivery, great price. Excellent product. Thank you.
23. April 2025
Antwort von Toolsave
Hi Ann
Thank you for your review! We appreciate your feedback and hope to see you back again
Kind Regards
Toolsave
Great service arrived on time excellent…
Great service arrived on time excellent quality
11. März 2025
Antwort von Toolsave
Hi Paul
Thank you for your review! We appreciate your feedback and hope to see you back again
Kind Regards
Lumberjack Tools
Workshop bench
I ordered a lumberjack workbench as after a lot of looking I thought the one I ordered was good value. And once I received it the assembly was straightforward and only took a few hour's, the finish is a little rough but it's a workbench after all. The only fault was with delivery which I believe was down to the courier it came in two parcels the second of which got delivered 2 day's after the first.
28. Februar 2025
Antwort von Toolsave
Hi Philip
Thank you for your review! We appreciate your feedback and hope to see you back again
Kind Regards
Lumberjack Tools
Easy to order online
Easy to order online, very quick delivery, item just as described…will order from Toolsave again.
17. Februar 2025
Antwort von Toolsave
Hi Sheridan
Thank you for your review! We appreciate your feedback and hope to see you back again
Kind Regards
Toolsave
Lumber Jack band saw
Ordered a band saw and it arrived quickly, however it did have slight damage to the electric motor cover, I reported this to Tool save and was informed that a replacement part would be sent out, true to their word it promptly arrived, full marks to the customer service team, I now have four items from the Lumber Jack range, via Tool Save, all performing great, many thanks to all.
4. Februar 2025
Antwort von Toolsave
Hi Geoffrey
Thank you for your review! We appreciate your feedback and hope to see you back again
Kind Regards
Toolsave
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