Its actually refreshing to talk to someone who understands and doesnt make life insurance a hassle to arrange. I spoke with Umesh Parmer who honestly was a wealth of knowledge and actually listened. I... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
First time using Tom - customer service by Kalem Henry was exceptional. Kalem made everything easy, there was no pushy sales talk, just simple, honest human interaction. I’d definitely recommend. Ther... Mehr ansehen
Unternehmen hat geantwortet
Mike At Tom saved us nearly 50% on monthly cost and still provided a better policy than what we had arrange previously. Id highly recommend TOM to any one looking especially if your mortgage broker a... Mehr ansehen
Unternehmen hat geantwortet
Had a great experience getting life insurance today. Spoke to a very kind, helpful and patient advisor name Emily Lewis who helped me get cover that suited me. Constantly made sure I'd be comfortable... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tom.co.uk helps dads find the right life insurance, for free. It’s quick and easy, and means your family is protected financially if anything happened to you.
Kontaktinformationen
Tom.co.uk, 920 Hempton Court, BS32 4SR, Bristol, Vereinigtes Königreich
- hello@tom.co.uk
- tom.co.uk
4.8
Hervorragend
4716 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
wasn’t quite sure what i was expecting…
wasn’t quite sure what i was expecting when i first went on the website and had a look. less than 24 hours later had a call with Gary who was more than helpful. Great guy who explained everything to me and gave me the run down in full detail couldn’t recommend anyone else for this!
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi Emre,
Thank you for the high recommendation! We're happy to hear that Gary was in touch promptly and explained everything so thoroughly for you. Welcome to TOM!
Kind regards
The TOM team
Thank you Lewis
Lewis Routley who I had my call with was brilliant, informative and personable. Made you feel like a human rather than another number.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi Michael,
Thank you for the great review! We're happy to hear Lewis' service was so good! and you're happy with the outcome! Welcome to TOM!
Kind regards
The TOM team
Tom insurance, customer service
Lewis Short was amazing from start to finish throughout the process for getting my life insurance up and running. Friendly and professional, explained through everything that was available for myself and allowed me to choose what I wanted with no pressure at all.
Tom insurance is exactly what I am looking for with life insurance. definitely recommend to anyone.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi Stephen,
Thank you so much for sharing your review! Getting life insurance set up shouldn't feel overwhelming, so hearing that Lewis guided you through the process seamlessly from start to finish is wonderful feedback.
Kind regards
The TOM team
What I needed at what I believe to be a good price …
I had a dedicated point of contact (Mike M) for my enquiry, which turned into an application, which turned into a policy. Mike had good knowledge of the products and how to apply them to my circumstances. The products discussed and offered were relevant to me and well priced for the peace of mind they provide.
Mike kept to his word when we arranged call backs, calling at the date and time agreed and was flexible when my availability changed.
I would have preferred to be able to get an indicative quote online in the first instance rather than have to spend time on the phone - that is my only minor criticism.
Finally, to finish this review on a high, following the conversation with Mike I referred my wife to have a conversation and get a quote for herself too.
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi There,
Thank you for taking the time to leave such detailed feedback.
We are glad Mike took the time to understand your circumstances and secure proper peace of mind at a price that worked for you.
Thank you for your trust and for recommendation. Welcome to TOM!
Kind regards
The TOM team
Quite a rubbish experience with rude…
Quite a rubbish experience with rude person on the phone. Young guy didn’t seem to want to explain some of the questions he was asking on the phone. Quite hard to agree to your questions and try start insurance with yous when you are met with some condescending answers and questions. This is from someone who is far from touchy too
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi Max,
Thank you for taking the time to leave your feedback. We're very sorry to hear that you felt the service you received fell below your expectations.
The experience you've described is not the standard of service we aim to provide, and we sincerely apologise that this was your impression of your interaction with us. We appreciate you bringing this to our attention.
To ensure we fully understand what happened, we have raised a complaint so that we can investigate the circumstances surrounding your experience. This will allow us to review the interaction and identify whether any improvements or feedback are required.
Thank you again for taking the time to share your experience.
The TOM Team
Spoke to a gentleman called Joseph…
Spoke to a gentleman called Joseph Purnell, absolutely top guy, easy to speak to, explained everything in a easy and simple way, couldn't of asked for a better person to speak to.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi Jas,
Thanks for leaving a review!
It’s fantastic to hear that Joseph looked after you so well and kept everything completely clear and straightforward. Getting your family's protection sorted shouldn't be a headache, and Joseph made sure you got the job done without any hassle. Welcome to TOM!
Top man Lewis
Lewis was great, start to finish! Very enthusiastic & helped a lot with advice. Got me a great price! Seen the advert & turned out it was also him 😂 very professional and made it easy to complete!
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi Aaron,
Thanks for the review!
It’s great to hear Lewis looked after you so well from start to finish. Getting your family’s life insurance sorted should always be this quick and straightforward, and we’re glad we could land you a brilliant price, too. Welcome to TOM!
Pleasant experience Andrew Thompson was…
Pleasant experience Andrew Thompson was very helpful in helping me sort out a policy would definitely recommend.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi There,
Thank you for taking the time to share your feedback. We're so glad to hear you had a pleasant experience getting your policy sorted with us.
Having that protection in place brings great peace of mind for the future, and it's wonderful to know Andrew made the process so straightforward. Thank you for the recommendation!
Welcome to TOM!
Kind regards
The TOM team
James Owen was great from the first…
James Owen was great from the first initial
Health check call to finalising my plan with Tom.
I was left puzzled as to how this process and the ease of use of the Tom app was compared to another provider I’m currently with.
The customer service etiquette is one of the best I’ve had, I’m more confident about Tom than I am with my other provider of which I have been with for years… James was flexible at providing different quotes, answering questions at calling back when requested. The service didn’t feel pushy, theatrical or in-genuine.
My partner’s singing on tomorrow.
Thanks James,
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi there,
Thank you for sharing your experience with us. Providing clear, genuine customer service is always our aim, so it’s brilliant to know James hit the mark and that you're finding the Tom app so easy to use.
Welcome to Tom!
Kind regards
The TOM team
Jonathan from TOM gave me a call and…
Jonathan from TOM gave me a call and was fantastic, gave me the options available for me as well as called me back so I could review it all. Great service.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi Kegan,
Thank you for the great review! We are glad Jonathan laid out your options clearly and gave you the time to review everything. Welcome to Tom!
Kind regards
The TOM team
Mike was nice and friendly and made it…
Mike was nice and friendly and made it nice and easy to go through the process of setting up the life insurance
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi Marcus,
Thank you for the review! We are really glad Mike made setting up your life insurance so easy. Welcome to TOM!
Kind regards
The TOM team
Had a phone call with Thomas Way
Had a phone call with Thomas Way, he was very friendly and helpful, just like chatting too a pal. Would recommend.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi Thomas,
Thank you for the great recommendation! We're delighted that Thomas was so friendly and helpful. Welcome to TOM!
Kind regards
The TOM team
Straight forward
Straight forward
No fuss
Scott the call handler was very honest and instructive with confidence of knowledge
Thankyou have great birthday
From Scott dchaundy
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
HI Scott,
Thank you for the great review! We're happy Scott made your call straightforward and easy. Welcome to TOM!
Kind regards
The TOM team
Lewis was fantastic such a credit to…
Lewis was fantastic such a credit to your company was such a great guy to talk and helped sort the policy
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi James,
Thank you for the great review! We're thrilled that Lewis was so good and helped sort out your policy. Welcome to TOM!
Kind regards
The TOM team
Tommy Miles Is Excellent
Tommy Miles made the call today really comforting and explained my options perfectly, such a lovely fella, thanks again Tom.
Kind Regards, Hayden Smith.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
HI Hayden,
Thank you for the great feedback! We’re happy to hear that Tommy provided such a comforting experience and helped you find the right options today.
Welcome to Tom!
Kind regards
The TOM team
Very friendly and happy with the quote
Very friendly and happy with the quote
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi James,
Thank you for the 5 stars! We're happy we could help! Welcome to TOM!
Kind regards
The TOM team
Very easy to talk to and communicate…
Very easy to talk to and communicate with what I wanted but very casual at the same time. A very good experience
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi Jack,
Thank you for the great review! We’re really glad you had a good experience.
Welcome to TOM!
Kind regards
The TOM team
Lewis routly was really was really good…
Lewis routly was really was really good at helping me through this thank you
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi Philip,
Thanks so much for leaving your feedback! We're very happy that Lewis was able to help you out and make the process so smooth.
Welcome to Tom!
Kind regards
The TOM team
Great chat with Tommy miles
Great chat with Tommy miles, couldn’t have been more helpful getting myself and kids sorted out with health cover. Would highly recommend.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi Gary,
Thank you for taking the time to leave a review. It is fantastic to hear how helpful Tommy was during your call.
Welcome to Tom!
Kind regards
The TOM team
Great customer service
Great customer service! Good value. Not pushy in any way.
Emily Lewis sorted it all out and sorted my policy ! Can’t recommend enough .
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Tom.co.uk
Hi Nick,
Thank you for taking the time to leave a review. It is fantastic to know Emily provided such great customer service and helped secure a policy. We take real pride in making cover clear and hassle free!
Welcome to Tom!
Kind regards
The TOM team
So funktioniert Trustpilot
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